Court Blocks Perplexity’s AI Bot from Amazon Access

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I’ve just learned that Perplexity AI’s Comet browser agent can no longer make purchases on Amazon. This decision comes after a federal judge ruled in Amazon’s favor, expressing concerns about AI shopping bots.

Why this matters to us. The ruling challenges AI’s ability to simplify tasks, such as online shopping, by acting on our behalf. If similar restrictions are enacted, AI agents might face significant hurdles when trying to access logged-in areas of popular platforms.

The situation as it unfolded. U.S. District Judge Maxine Chesney in San Francisco issued a preliminary injunction, favoring Amazon’s position.

  • Perplexity is now prohibited from using Comet to enter password-protected sections of Amazon, like those reserved for Prime members.
  • Judge Chesney noted Amazon’s “strong evidence” indicating Comet’s access was granted by users but not authorized by Amazon itself.
  • The court order also mandates that Perplexity must eliminate all Amazon data it has gathered.

Getting up to speed. Back in November, Amazon filed a lawsuit against Perplexity, accusing it of computer fraud and unauthorized platform access. Allegedly, Comet completed purchases on user accounts without properly identifying itself as a bot.

Next steps. There’s a one-week suspension on the order, giving Perplexity the chance to appeal.

What Amazon says. According to Lara Hendrickson, an Amazon spokesperson, this injunction is crucial for stopping Perplexity’s unauthorized Amazon access and is a vital move towards maintaining trust for customers.


Inspired by this post on Search Engine Land.


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FAQs

What did the court order say about Perplexity's Comet agent on Amazon?

The post says U.S. District Judge Maxine Chesney issued a preliminary injunction in Amazon’s favor. Perplexity is now prohibited from using Comet to enter password-protected Amazon areas, including sections reserved for Prime members.

Why was Amazon concerned about Perplexity's AI shopping bot?

Amazon argued that Perplexity’s access was unauthorized by Amazon even if users granted Comet access to their accounts. The post also says Amazon accused Perplexity of computer fraud and unauthorized platform access.

What must Perplexity do with the Amazon data it gathered?

The court order described in the post mandates that Perplexity eliminate all Amazon data it has gathered. This requirement is part of the preliminary injunction favoring Amazon’s position.

What triggered Amazon's lawsuit against Perplexity?

According to the post, Amazon filed the lawsuit in November and accused Perplexity of computer fraud and unauthorized access. Amazon alleged that Comet completed purchases on user accounts without properly identifying itself as a bot.

Can Perplexity appeal the court order?

The post says there is a one-week suspension on the order. That pause gives Perplexity the chance to appeal.

Why does this ruling matter for AI agents?

The post says the ruling challenges AI’s ability to simplify tasks like online shopping by acting on a user’s behalf. It may signal hurdles for AI agents that try to access logged-in areas of popular platforms.

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