CrushPress.AI

Effective Date: October 31, 2025
Company: CrushPress.ai
Contact: +1 (833) 700-0059 | legal@crushpress.ai

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1. Introduction

CrushPress.ai (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data you provide when using our websites, WordPress plugins, middleware services, and related applications (collectively, “the Service”).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and account credentials (if applicable). Payment or billing details are collected only when services are purchased.
• Usage & Technical Data: IP address, browser type, device information, referring URLs, and log data from plugin or API interactions (timestamps, payload metadata, status codes).
• Generated or Submitted Content: Schema or structured data generated through the Service, support messages, screenshots, and uploaded media from forms or support tickets.

3. How We Use Information

• Provide and maintain Service functionality.
• Authenticate users and manage access permissions.
• Process support tickets and respond to inquiries.
• Send transactional communications such as confirmations or notifications.
• Improve user experience, performance, and security.
• Send marketing messages only if you have explicitly opted in.

We do not sell or rent personal information to third parties.

4. Plugin Data & User Consent

By installing or activating any CrushPress.ai plugin or integration, you expressly consent to the collection and processing of website and account data (including WordPress account identifiers, post metadata, and usage telemetry) necessary for plugin functionality. You may disable or uninstall the plugin at any time to withdraw this consent.

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Your consent (e.g., when you subscribe or opt in).
• Performance of a contract (e.g., to provide purchased services).
• Legitimate business interests (e.g., analytics, fraud prevention).
• Compliance with legal obligations.

CrushPress.ai acts as a Data Controller for registration and account data, and as a Data Processor for plugin or integration data handled on behalf of website owners.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. Inactive user data is deleted or anonymized after 24 months unless a longer retention period is legally required. Logs, form entries, and schema data may be retained for technical analysis and optimization but can be deleted upon verified request.

7. Data Sharing & Third-Party Services

We may share limited data with trusted service providers who assist in operating CrushPress.ai, including:

• Google Cloud Platform (Firestore, Cloud Run) – infrastructure hosting and storage.
• OpenAI – text content processing for schema generation.
• SendGrid or equivalent – transactional email delivery.
• Google reCAPTCHA – spam and abuse prevention.

These providers process data strictly under our instructions and do not gain ownership of your information.

8. Cookies & Tracking

Our websites and plugins may use cookies or local storage to enhance usability, manage authentication, and analyze usage trends. You can disable cookies in your browser settings, though some features may not function properly without them.

9. Communications & Opt-Out

By providing your phone number or email, you consent to receive transactional messages related to your account or requests. Marketing or promotional communications are sent only if you have opted in, and you may opt out at any time by following the unsubscribe or STOP instructions in the message.

10. Data Security & Breach Notification

We use industry-standard encryption, firewalls, and access controls to protect your information. However, no online system is completely secure. In the event of a data breach affecting personal information, we will notify affected users and regulators as required by applicable law.

11. International Transfers

Your information may be processed or stored in countries outside your region (including the United States or Canada) where privacy laws may differ. We take reasonable steps to ensure such transfers comply with applicable laws and include adequate protections.

12. Third-Party Links & Integrations

Our Service may contain links or integrations with third-party platforms. We are not responsible for the privacy practices or content of those third parties and encourage you to review their policies before interacting with them.

13. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, which will continue to protect it consistent with this Privacy Policy.

14. Your Rights & Requests

• Access and obtain a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

Requests can be made via legal@crushpress.ai. We respond to verified data access or deletion requests within 30 days.

15. Children’s Privacy

Our Service is not directed toward children under 16. We do not knowingly collect data from minors. If you believe a minor has provided information, please contact us for deletion.

16. No Liability

To the maximum extent permitted by applicable law, CrushPress.ai and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, or data, whether arising in contract, tort, or otherwise, even if advised of the possibility of such damages.

17. Governing Law & Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of Ontario, Canada. Any dispute arising under or in connection with this Policy shall be resolved exclusively in the courts of Ontario.

18. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date. Continued use of the Service after any changes constitutes acceptance of those changes.

19. Contact Us

For any privacy questions, access requests, or complaints:
📞 +1 (833) 700-0059
✉️ legal@crushpress.ai
📌 31 Baldwin St. N Unit 7, Suite 108, Whitby, ON, Canada L1M 0A7