Google has a system to manage advertisement policy compliance known as the ‘three-strikes system.’ In my experience, your Google Ads account can face suspension after accumulating three policy violations within 90 days. Let me guide you through understanding this process and how you can maintain the smooth sailing of your campaigns.
Every year, Google suspends millions of accounts because of advertising policy violations. One misunderstood policy that often trips up advertisers like myself is Google’s three-strikes system.
In essence, if your account is caught repeatedly violating any of Google’s 15 specific advertising policies, it risks suspension. Understanding this system can help you ensure that a single mistake doesn’t lead to your account being shut down.
Over the years, I’ve assisted many advertisers in navigating Google’s policies. A recent case involved a business that sells ceremonial swords, which interestingly was flagged by Google’s ‘Other Weapons’ policy. Although ceremonial swords are allowed, the misinterpretation led to a warning, and later a strike.
Despite this misunderstanding, the journey taught me the importance of patience and persistence in appealing against wrongful strikes. Hard work paid off when the business could continue without any further policy issues, proving that even if strikes occur incorrectly, they can be resolved.
Successfully navigating Google’s three-strikes system begins with recognizing what each step involves. The first step is always a warning – a chance to rectify issues without penalties yet.
Once you receive a warning, take it seriously! Make sure to address and correct the violation immediately or appeal if you believe Google is mistaken.
If a violation is believed to persist, a first strike follows, temporarily pausing your ads for three days. Here, the choice is to acknowledge the strike and remove any violations, or appeal if you’re certain you’ve complied with policies.
The second strike sees ads paused for seven days, indicating another violation or unresolved first strike, leaving the same choices for action.
If a third strike occurs, your account faces suspension, and appeals become your sole recourse, though challenging and often uncertain.
Remember, even if you appeal successfully, Google might not reset the 90-day clock, so monitor it closely and take proactive steps to avoid potential infractions.
Keep your account strike-free by understanding the policies, addressing issues promptly, and adding disclaimers to your site to clarify compliance.
Ultimately, knowing Google’s policies inside out and being prepared to address any concerns quickly are crucial steps to ensure a healthy Google Ads account.
Inspired by this post on Search Engine Land.
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