Category: Opinion

  • Credibility-First Link Building: How We Earn Lasting Authority

    Credibility-First Link Building: How We Earn Lasting Authority

    Link building for lasting brand authority

    At Resolve, we define link building for legitimacy as earning authoritative backlinks, brand mentions, and media coverage that demonstrate trust, expertise, and credibility to search engines and AI systems. Instead of chasing link volume, we use digital PR, original research, thought leadership, and journalist relationships to earn genuine editorial citations. These are the authority signals behind Google’s E-E-A-T framework, and they can help us appear in AI Overviews, earn citations from large language models, and build visibility that survives ranking swings.

    We believe a little competition is healthy. It challenges us, sharpens our thinking, and pushes us to pursue bigger and better results.

    However, today’s search environment is changing faster than ever. Large language models, AI-generated answers, and frequent algorithm updates are reshaping how people find information, making it increasingly difficult for us to rely on yesterday’s playbook.

    The metrics we once used to keep brands afloat — traffic, domain authority increases, and keyword rankings — no longer define SEO success on their own. We can reach the top of a search results page and still see very few conversions.

    If we continue chasing those numbers in isolation, we risk being left behind. We have to adapt.

    We now widen our view to the outcomes that matter most: trust and brand authority. Unlike a temporary ranking or traffic spike, trust and authority are not earned quickly or easily.

    We need time to spread the word about our brand, and we need even more time to prove that people can rely on us. Once we establish that trust, however, it becomes much harder to dislodge.

    An algorithm update can cut our traffic overnight. It cannot erase genuine trust overnight.

    Our challenge is learning how to build trust and strengthen our brand while every competitor is trying to do the same. We also need meaningful ways to measure concepts that can initially seem difficult to quantify.

    We have found that the answers involve some nuance, but they are simpler than they appear. The process begins with a shift in perspective.

    For years, we treated link building like a popularity contest. The site that collected the most votes, in the form of backlinks, was often rewarded with a prominent position in the search results.

    Infographic showing 86% of journalists use PR-pitched stories, 54% rarely answer pitches, and 61% of Gen Z use generative AI instead of Google.
    Relevance and trust beat volume: 86% of journalists use at least some PR-pitched stories, yet 54% seldom respond, while 61% of Gen Z turn to generative AI instead of Google.

    Over time, Google and other search engines updated their algorithms to improve the search experience. With each change, Google cracked down on more sites that tried to manipulate the system with backlink volume instead of earning links with real editorial and audience value. Countless sites lost traffic, and many still feel the effects.

    Today, we see Google place more emphasis on relevance, industry trust, and authority. That helps explain why a familiar brand can attract more searchers than a smaller competitor even when both publish similar content and target similar keywords.

    Large language models and Google’s AI Overviews have widened this divide. These systems can use retrieval-augmented generation, or RAG, to retrieve relevant sources, often favoring authoritative publications and proprietary information. If we merely repeat a statistic already cited by a top-tier publication, an AI system may choose the better-known source to reduce the risk of spreading inaccurate information.

    We also see younger searchers moving toward AI tools. In a 2025 Resolve study, 61% of Gen Z respondents said they used generative AI instead of Google.

    None of this means every form of link building looks like spam to Google or an LLM. It means we need backlinks to work alongside a broader set of authority signals.

    When publications and journalists cite our brand, they signal authority. When we publish original content and proprietary data, we signal authority. When we create useful graphics and informative videos, we signal authority again.

    Once Google and AI systems recognize these signals, the backlinks supporting them become meaningful votes of confidence. Our site may then be more likely to rank prominently, appear in AI Overviews, and receive citations in LLM-generated answers.

    How we use E-E-A-T in a competitive search environment

    In 2018, Google updated its quality-rater guidance to place greater focus on expertise, authoritativeness, and trustworthiness, commonly shortened to E-A-T. In 2022, Google added another E for experience. Together, these qualities provide a framework for understanding how Google considers credibility and legitimacy.

    • Experience: We demonstrate that an author has personally engaged with the subject. Examples include a forum where people describe testing a product or a gardener documenting firsthand pest-prevention trials.
    • Expertise: We show that the author has relevant knowledge, qualifications, or credentials supporting the information and advice.
    • Authoritativeness: We earn recognition from credible sources and industry voices that cite or link to our work, helping establish us as a respected participant in the field.
    • Trustworthiness: We remain transparent, accurate, and honest. We avoid deceiving readers or using manipulative link-building practices.

    We apply E-E-A-T both on and off the page. Author biographies can demonstrate expertise, while accurate sourcing can demonstrate trustworthiness. Off the page, we strengthen E-E-A-T signals through the quality of the sites that link to us and the journalists who rely on us as a source. Both dimensions influence how search engines assess whether our information is useful, accurate, and credible.

    If we consistently earn backlinks from dozens of irrelevant websites, that pattern can look like a low-quality or manufactured signal. If several respected journalists mention our brand because we published a valuable study, those mentions are much more likely to function as genuine votes of confidence.

    Infographic comparing vanity SEO metrics like traffic and backlinks with durable authority metrics such as media placements, conversions and branded search.
    Move beyond fragile SEO numbers. This side-by-side graphic shows how earned media, branded searches, industry citations and conversions build authority that can survive algorithm updates.

    For us, link quantity is no longer a reliable proxy for legitimacy. We look for backlinks that demonstrate real relevance and value.

    We cannot earn those links half-heartedly. We need a coordinated strategy that strengthens credibility both on and off our site.

    The off-page SEO tactics we use to demonstrate value

    When we ask how to earn links that search engines and LLMs will treat as signs of trust, we do not look for a single outreach tactic. Strong links usually emerge from several activities that we sustain over time.

    We create genuinely linkable assets

    To prove that people genuinely want to reference our site, we first create content worth referencing. If we are accustomed to quick and easy links, this may require a larger investment in content than we have made before. A routine how-to article or listicle is rarely enough by itself.

    We define linkable content as something journalists, publishers, and readers find distinctive and useful — something they have not already encountered dozens of times. We often draw from the following content formats.

    • Original data and proprietary research: We publish information people cannot find elsewhere. In a crowded search environment, that means conducting original research rather than recycling familiar statistics. When a journalist needs a statistic and our site is the primary source, we can earn a natural backlink.
    • Thought leadership and expert commentary: We share an original perspective from a credible expert within our organization, giving publishers a useful idea or quotation they may cite in future coverage.
    • Authoritative long-form guides: We answer the main question thoroughly and anticipate the follow-up questions a reader is likely to ask. This depth can help us earn links as audiences move further into their research.
    • Engaging visuals and infographics: We invest in visual assets that make complex information easier to understand and share. Ahrefs found that YouTube mentions strongly correlated with inclusion in AI Overviews. Videos can be especially valuable, but informative infographics also give publishers a useful visual for their own audiences.

    These formats demand more time, effort, and money, but we have found that they are often more sustainable than disposable content. They help us earn credible editorial citations and build industry authority that is more resilient to algorithm updates.

    We connect link building with digital PR

    We place digital PR at the center of authority building because it connects brand development with link acquisition. It helps us earn coverage, attract links, and introduce our organization to new audiences through credible journalists. Those are precisely the kinds of signals search engines can consider when assessing legitimacy.

    Unlike traditional PR, our digital PR work focuses on online coverage and backlinks from news organizations and media outlets. We create useful assets or proprietary data, identify the journalists most likely to care, and pitch stories that fit their established beats.

    Many of these publications carry significant influence and reach large audiences that can introduce our brand to more people. When a highly authoritative outlet covers our story, other journalists may discover and cite it organically. Syndication can amplify the effect further when a media group republishes an article across its network, potentially producing many relevant links from one story.

    Our strongest digital PR campaigns typically use one or more of the following approaches.

    Infographic outlining five steps for a credibility-focused SEO strategy, from targeting trusted publications and creating linkable assets to measuring results.
    Build lasting brand authority in five steps: target trusted publications, create citation-worthy assets, launch digital PR, nurture journalist relationships, then measure and refine your approach.
    • Data-led PR campaigns: We begin with what journalists and their readers care about, not simply what we find interesting. We review local news, Google News, and current coverage to understand which subjects are gaining attention. By considering journalist intent from the start, we improve our chances of receiving responses and earning placements.
    • Newsjacking or reactive PR: When we can move quickly, we contribute expert opinions, data, or commentary to breaking stories that relate to our brand. This gives journalists material they can use while the topic is still timely.
    • Proactive PR: We anticipate trends before they break and prepare insights around recurring news cycles, holidays, and other relevant media moments.
    • Contributed content and guest features: We place useful content written by our experts in relevant publications, allowing us to speak directly to established audiences and earn recognition.

    When we combine these tactics effectively, we can elevate our brand to a level that competitors cannot reproduce with a batch of low-value links.

    We build relationships with journalists and publishers

    We know that even fascinating proprietary data, packaged in an expertly designed analysis, can fail if our journalist outreach is poorly targeted.

    Resolve data about journalist outreach and PR pitches

    Journalists receive an enormous number of PR pitches, and those messages can either support or obstruct their work. According to a 2026 Muck Rack study, nearly nine in 10 journalists said at least some of their stories originated with PR pitches.

    The same survey found that 54% of journalists seldom or never responded to most pitches. Relevance was a central problem: nearly half said a genuinely relevant pitch was rare.

    If we send a journalist at an economics publication a pitch about music-listening habits, we should expect a rejection because the subject may matter to only a small part of that publication’s audience. We do not take that response personally. Journalists build their careers around particular topics and beats, and our job is to support that work rather than distract from it.

    We therefore approach outreach as relationship building: a two-way exchange that should benefit everyone involved. Above all, we remember that there is a real person on the other side of every email.

    • We personalize our emails and explain why a story fits the journalist’s audience.
    • We respond graciously when a journalist says no because our next idea may be a better fit.
    • We share relevant work from journalists and publications through social media.
    • We contribute thoughtful comments when we have something useful to add.
    • We cite journalists’ reporting in future content when it genuinely supports our work.

    As we strengthen these relationships, journalists become more likely to consider future opportunities. A thoughtful follow-up or second pitch can receive a warmer response when a reporter already knows that we provide reliable data and useful commentary.

    PR relationships grow over time. Even when our first pitch does not fit a journalist’s beat, we remain willing to return with a better story or a new set of relevant data.

    How we measure real brand authority

    We recognize that authority, trust, and legitimacy feel less concrete than traffic or keyword position. Yet they have become more important. A traffic surge may look encouraging while reflecting temporary attention, weak intent, or an advantage that disappears after an algorithm update.

    Authority and legitimacy are more durable. We can also measure the impact of credibility-focused work through several meaningful indicators.

    Infographic showing EZ Contacts’ digital PR results: 1,000+ media placements, a Domain Rating of 43, and doubled visibility in ChatGPT and AI Overviews.
    EZ Contacts’ six-month digital PR campaign delivered 1,000+ media placements, raised Domain Rating from 40 to 43, and doubled visibility across ChatGPT and Google AI Overviews.
    • Earned media placements: We track the publications that cover our brand, including coverage containing an unlinked mention. These placements help us assess brand credibility.
    • Branded search volume: We monitor whether more people search for our company or products after discovering us through media coverage.
    • Industry coverage: We look for the point at which publications we have not contacted begin citing our work. That organic pickup is a valuable sign that our authority is spreading.
    • Conversions: We measure whether greater credibility leads more people to trust our organization, products, or services and ultimately take meaningful action.
    • Organic ranking improvements for target keywords: We still review rankings, but we treat them as one indicator within a broader picture. Sustained movement can show that search engines increasingly view us as a credible result relative to competing pages.
    Metrics for measuring brand authority and credibility

    We do not expect these indicators to appear overnight.

    • We invest real effort in creating proprietary data.
    • We build trust with journalists through repeated, useful interactions.
    • We grow authority through sustained work over time.

    Our advice is simple: we stay patient, keep improving, and allow credible results to compound.

    How we build a credibility-focused link strategy

    Knowing the principles of SEO authority is one thing; building an entire campaign around them is another. We use the following five-step process to turn those principles into consistent action.

    1. Step 1 — We define our target publications: We identify five to 10 publications that our audience trusts and that search engines are likely to recognize as authoritative within our field. These become our priority coverage targets.
    2. Step 2 — We develop linkable assets: We create at least two content or media assets designed around the interests of those publications. We may use original survey data, visual guides, proprietary analysis, or expert thought leadership.
    3. Step 3 — We launch a digital PR campaign: We proactively pitch our assets to relevant publications. We can also use platforms such as Connectively or Muck Rack to identify ongoing opportunities with writers covering subjects related to our research.
    4. Step 4 — We nurture relationships: We treat every positive media interaction as the beginning of a longer relationship. We follow up with useful information, engage with published coverage, and build the kind of rapport a journalist can rely on.
    5. Step 5 — We measure and iterate: We review our authority indicators each quarter, learn from the response to our campaigns, and adjust our content and outreach accordingly.
    Resolve credibility-focused link-building process

    We know this process can consume a team’s time, particularly when resources or specialized expertise are limited.

    In those situations, we may benefit from working with a link-building and digital PR specialist who can expand our capacity and keep pace with search changes. The right support can help us establish sustainable visibility without allowing every minor ranking fluctuation to pull us off course.

    How we build authority that lasts at Resolve

    We know that quality usually stands the test of time better than quantity. The difficult part is maintaining that focus when competitors appear to be winning with sudden traffic spikes or eye-catching vanity metrics.

    We do not let temporary numbers distract us from the larger goal. We focus on lasting authority and legitimacy earned through sustained content creation, thoughtful PR outreach, and genuine relationship building.

    When an internal team lacks the time or patience required to maintain that effort, we can step in.

    At Resolve, we work with brands to build credibility-focused SEO campaigns through linkable content, data-led digital PR, and hands-on link building. Our goal is sustainable organic growth, not a burst of visibility that disappears after the next algorithm update.

    Resolve results from credibility-focused digital PR

    We have seen this approach pay off. In a recent data-led campaign for EZ Contacts, we earned more than 1,000 placements in outlets including the New York Post and Yahoo. As the coverage grew, the brand’s visibility in ChatGPT and Google’s AI Overviews doubled. That is the kind of durable growth we want to build — growth that extends beyond the next algorithm update.

    Large Google logo over colorful stacks of digital pages and folders, symbolizing search advertising, web content, and online marketing updates.
    A bold Google logo sits atop layered, colorful digital documents, evoking the fast-moving world of search marketing, ad formats, campaign assets, and platform updates.

    When we are ready to build links that last, we can visit growresolve.com to learn more.

    We see considerable overlap between link building and digital PR, but we do not treat them as identical. Link building is the broader practice of acquiring backlinks from other websites to improve search authority. Digital PR is a particular approach within that practice, focused on earning links through media coverage, journalist relationships, and placements in credible publications rather than relying on directory submissions, guest-post exchanges, or other lower-authority tactics.

    We often use digital PR to pursue the strongest editorial backlinks because reputable outlets have real audiences and established review standards. At the same time, this work builds brand visibility and consumer trust in ways that many conventional link-building methods do not.

    How long do we wait for meaningful results?

    We do not expect authoritative backlinks or earned media coverage to produce results overnight. That is an honest trade-off when we choose a credibility-focused approach instead of more aggressive tactics. Most brands can begin seeing meaningful domain-authority gains and early ranking movement after three to six months of consistent execution, while highly competitive keywords and top-tier placements may require more time.

    The advantage is that our results can compound. Links from credible publications tend to endure, strong journalist relationships can create repeat opportunities, and the authority generated through consistent coverage can keep delivering value long after the initial campaign.

    We define an authority backlink as a link from a source that search engines and its audience regard as credible and trustworthy. These sources typically have genuine readers, clear editorial processes, established authority, and topical relevance to our industry.

    A regular backlink can come from any website willing to link to us, regardless of its relevance, quality, or editorial standards. That distinction matters because search engines do not evaluate every link equally. One editorial link from a respected industry publication can be more valuable than dozens of links from low-authority sites, while also supporting the kind of E-E-A-T credibility that bulk link acquisition cannot reproduce.

    Do we value brand mentions without hyperlinks?

    Yes. We recognize that Google can associate brand mentions with entities even when a publication does not include a hyperlink. Relevant, unlinked mentions in credible coverage can still contribute to the wider authority signals surrounding our brand.

    That is why we consider digital PR valuable even when every placement does not produce a direct link. A credibility-focused off-page strategy should not be reduced to backlink acquisition alone. Our larger objective is to build a brand that respected publications genuinely want to mention, cite, and cover.

    We see risks ranging from wasted effort to serious search penalties. Link buying, reciprocal-link schemes, private blog networks, and manipulative anchor-text optimization can violate Google’s spam policies. These tactics may trigger manual actions or algorithmic suppression that substantially reduces our search visibility.

    Even when outdated tactics do not produce an immediate penalty, they can lose their value as search systems become better at identifying manufactured signals. Recovering from a link-related penalty can be slow and expensive. We would rather invest in credible link building from the beginning than repair the damage caused by shortcuts later.


    Inspired by this post on Search Engine Land.


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  • Hydration and SEO: What I Watch Before Rankings Slip

    Hydration and SEO: What I Watch Before Rankings Slip

    When I work on a site built with a framework like Next.js, Nuxt, SvelteKit, or a similar JavaScript framework, I pay close attention to hydration. It is the step that turns server-rendered HTML into an interactive page, but it is often explained in a way that does not connect clearly to SEO.

    I think hydration is easier to understand when I separate content from behavior. The content may already be visible, but the page may not be fully usable until the browser finishes connecting that content to the JavaScript behind it.

    What I mean by hydration

    Hydration is the process where JavaScript in the browser takes over the static HTML that was built on the server. The server sends a complete page first, and then the framework attaches the logic that makes buttons, menus, forms, filters, and other interactive pieces actually work.

    Here is how I usually explain the sequence. First, the server builds the page and sends fully formed HTML to the browser. I can see the content quickly, but the page is not interactive yet. Then the framework loads, walks through the existing HTML, attaches event listeners, and reconnects the visible markup to the application logic. Once that is done, the page behaves like a normal interactive app.

    This is why server-rendered HTML can feel fast at first. It can paint quickly and often helps with first impressions and Largest Contentful Paint (LCP). The tradeoff is that, with traditional hydration, the page may appear ready before it is actually usable.

    Hydration adds interactivity, not content

    The most important distinction I keep in mind is this: hydration does not add the main content to the page. The text, images, and layout should already be present in the server-rendered HTML. Hydration only adds behavior by wiring that HTML to the JavaScript that responds to clicks, typing, taps, and other user actions.

    Timeline diagram showing server-rendered HTML becomes visible before hydration, while buttons remain inactive until hydration completes.
    A hydration timeline shows the gap between content appearing and a page becoming usable: HTML is visible first, but buttons only work after hydration completes.

    Put simply, before hydration I can read the page. After hydration, I can use it.

    I also avoid confusing hydration with the rendering pattern itself. Server-side rendering (SSR), static site generation (SSG), and client-side rendering (CSR) describe where and when the page is built. Hydration describes what happens after server-rendered or statically generated HTML reaches the browser and needs to become interactive.

    From an SEO perspective, that distinction matters. When a page uses SSR or SSG correctly, the core content is already in the initial HTML. Google can discover and index that content from the HTML before depending on a JavaScript render step, which is generally more reliable than sending a mostly empty client-rendered shell.

    When I see hydration become an SEO problem

    Most of the time, I do not treat hydration itself as an SEO problem. It becomes a problem when hydration breaks, usually because the HTML created on the server does not match what the framework expects to create in the browser.

    That kind of mismatch can happen when content depends on browser-only APIs such as localStorage, when a value changes between server and client rendering such as new Date(), when a third-party script or browser extension changes the DOM before hydration finishes, or when invalid HTML causes the browser to rewrite the structure before the framework can attach to it.

    Diagram comparing web page before and after hydration, showing JavaScript hydration adds behavior to make a subscribe button interactive.
    Before hydration, a server-rendered page can be read but not used; after hydration, JavaScript adds behavior so elements like the Subscribe button respond.

    When the two versions do not line up, the framework may throw away the mismatched section and re-render it in the browser. The exact behavior depends on the framework, but the SEO and performance risks are similar.

    For example, if a <time> value is generated with new Date(), the server may output one value while the browser generates another. That mismatch can force a re-render, even though the page appeared to load correctly at first.

    I worry about this because it can hurt the page in several ways. A re-render can make the page feel sluggish, which can affect Interaction to Next Paint (INP). It can shift the layout, which can affect Cumulative Layout Shift (CLS). It can also break user actions if event listeners fail to attach properly, leaving buttons, menus, or forms unresponsive.

    In severe cases, Google may read the raw server HTML before JavaScript finishes rendering and then index content that visitors never actually see after the page re-renders. That is the scenario I want to avoid most: search engines and users experiencing different versions of the same page.

    The fix is usually not an SEO trick. It is a development fix. I want the underlying mismatch removed by using valid HTML, avoiding browser-only logic during server rendering, stabilizing values that change between server and client, and controlling third-party scripts that alter the DOM too early.

    Diagram showing a hydration mismatch where server HTML time differs from browser render, causing re-render, layout shift and SEO indexing issues.
    When server HTML and browser-rendered content disagree, hydration may discard and rebuild the page, creating layout shifts, broken UI and potential SEO indexing problems.

    How I spot hydration problems on a live site

    Hydration errors are usually easier to catch in development than on a live site, but I still look for a few practical signals. I start with the browser’s Developer Tools console and check for hydration warnings, JavaScript errors, or framework-specific mismatch messages.

    Then I watch the page load carefully. If content flickers, shifts, disappears, reappears, or stays unresponsive for longer than expected, I treat that as a sign worth investigating.

    I also use Google Search Console’s URL Inspection tool on important templates to see how Google renders the page. For larger sites, I prefer crawling with JavaScript rendering enabled in tools like Screaming Frog or Sitebulb so I can compare rendered output against raw HTML at scale.

    How I think about different hydration approaches

    Modern frameworks handle hydration in different ways, and I think of those differences as a balance between performance, interactivity, and how much JavaScript must run in the browser.

    Full hydration means the entire page hydrates in one pass. It is straightforward, but it usually ships the most JavaScript and asks the browser to do the most main-thread work. Next.js Pages Router is a common example of this model.

    Neon Google search bar with microphone icon over a futuristic digital data background, representing search technology and SEO updates.
    A glowing Google search bar cuts through streams of digital data, capturing the fast-moving world of search, shopping visibility, and SEO innovation.

    Partial hydration hydrates only the interactive pieces, often called islands. Static sections remain plain HTML and do not need client-side JavaScript. Astro’s islands architecture is a well-known example of this approach.

    Progressive hydration hydrates the page in pieces over time. A framework may hydrate sections as they scroll into view or as browser resources become available. Angular’s incremental hydration follows this general pattern.

    React Server Components take a different path by letting some components render entirely on the server and ship no client-side JavaScript for those server-only parts. In those cases, there is nothing for the browser to hydrate for that portion of the page. Next.js App Router uses this model.

    Resumability goes further by trying to skip hydration entirely. Instead of re-running components on load, the page resumes from the state the server already produced. Qwik is the main example here, although I still view it as newer and less battle-tested than some of the older patterns.

    When I compare these techniques, I look at what hydrates, how much JavaScript ships, and how much work the browser must do. Full hydration touches the entire page and usually ships the most JavaScript. Partial hydration touches only interactive components and ships less. Progressive hydration spreads the work over time. React Server Components reduce hydration for server-only parts. Resumability aims to avoid hydration altogether.

    What this means for my SEO work

    I do not assume hydration is bad for SEO. In most cases, it is simply part of how modern server-rendered and statically generated sites become interactive.

    What I do watch closely is whether the server HTML and the browser-rendered version agree. If they do, hydration is usually a performance and user experience consideration. If they do not, hydration can become a visibility problem, especially when Google indexes a version of the page that users never see.

    Newer frameworks reduce some of this risk by shipping less JavaScript and doing less work in the browser, but they do not remove the need for careful implementation. For me, the practical takeaway is simple: make sure the important content is present in the initial HTML, keep server and client output consistent, and test how search engines actually render the page.


    Inspired by this post on Search Engine Land.


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  • Why I Judge AI Deliverables by Outcomes, Not Effort

    Why I Judge AI Deliverables by Outcomes, Not Effort

    When I think about AI deliverables, I keep coming back to a simple scenario: a client receives two pieces of work.

    Both deliverables solve the problem they were hired to solve. Both are accurate, useful, and tied to the same business outcome. The client is happy, and from the outside, there is no meaningful difference in the results.

    Then the client learns that one took 20 hours to create, while the other took 20 minutes. That is when the uncomfortable questions begin.

    Was AI involved? Should the faster deliverable cost less? Is the person who completed it less skilled because they found a faster, more efficient way to reach the same result?

    What I find most interesting is how differently many of us react to AI depending on which side of the transaction we are on. I love using AI when it saves me time, but I also understand why customers can feel uneasy when they discover AI helped create something they paid for.

    I recently ran a LinkedIn poll asking a simple question: if the outcome is great, do we really care how it was made?

    The responses reinforced something I have been thinking about for a while. Many of the strongest objections people have to AI are not really about quality at all.

    The Time vs. Value Fallacy

    I think part of the discomfort comes from the fact that we have spent decades tying value to effort.

    Long hours feel valuable. Fast work feels suspicious. Struggle often gets mistaken for expertise.

    The harder something appears to be, the easier it becomes to justify the price attached to it.

    There is an old story about a ship engine that stopped working. After multiple failed attempts to repair it, the owners brought in an engineer with decades of experience. He inspected the engine, tapped it once with a small hammer, and the machine roared back to life.

    His invoice was $10,000.

    Image

    The owners were furious and demanded an itemized bill. The response was simple: hammer tap, $2. Knowing where to tap, $9,998.

    People debate whether that story is true or just a useful tale for people like me who believe in value-based pricing. But whether it really happened almost does not matter. The lesson still holds.

    People are not paying for the tap. They are paying for the expertise behind it.

    That is what makes AI such an important topic for me. It forces us to confront a question many of us have avoided for years: are we paying for expertise, or are we paying for visible effort?

    Those are not always the same thing.

    The Objections That Actually Matter

    To be clear, I do not think every objection to AI is unreasonable. I have shared plenty of my own concerns, and some of them are serious.

    In fact, I think the strongest arguments against AI have very little to do with how quickly something was created.

    Risk matters. Hallucinations matter. Bad recommendations matter. Compliance, privacy, and security concerns matter. Accountability matters.

    Those are legitimate concerns. What stands out to me is that none of them has much to do with how long it took to create the deliverable.

    They are questions of trust.

    Can the output be trusted? Can the recommendation be defended? Can someone confidently stand behind the work if it is questioned six months from now?

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    Because when something goes wrong, nobody gets to blame the AI. The employee is accountable. The consultant is accountable. The company is accountable.

    That is why I have always found the quality debate to be the least interesting part of the conversation. The more important question is not whether AI was involved. It is whether the outcome is trustworthy enough for someone to put their name behind it.

    The Outcome Test

    The more I think about AI, the less interested I become in whether it was used.

    Instead, I find myself asking a different set of questions. Was the outcome accurate? Was it useful? Was it better than the alternative? Would I be willing to stand behind it with my name, reputation, and credentials on the line?

    If the answer to all of those questions is yes, then I have a hard time arguing that the production method matters more than the result.

    I suspect this is where many people become uncomfortable because it shifts the conversation away from tools and back toward results.

    Ironically, this is also where humans become more important, not less.

    The future is not machines versus humans. I know, "The Terminator" and "I, Robot" movies will never feel the same. The real shift is humans using AI versus humans who refuse to adapt.

    The premium will not come from avoiding AI. It will come from judgment, taste, decision-making, communication, and accountability.

    AI can accelerate execution, but people still decide what should be built, what should be published, and what risks are acceptable. More importantly, people are still responsible for the outcome.

    The people who lose to AI will not be the ones using it. They will be the ones still evaluating effort while everyone else is measuring outcomes.

    This post first appeared on the author’s website and is republished here with permission.


    Inspired by this post on Search Engine Land.


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  • Submit Your SMX Next Pitch and Share Bold Search Ideas

    Submit Your SMX Next Pitch and Share Bold Search Ideas

    SMX Next returns online Nov. 18, and I’m excited to help shape a program focused on today’s complex search landscape and the tactics that will define success in 2027 and beyond.

    Search marketing isn’t just changing. From my perspective, it has become an entirely new kind of challenge, and that is exactly why fresh voices and practical expertise matter so much right now.

    In SEO, I’m seeing the field shift toward AI Overviews, search everywhere optimization, and the rise of autonomous AI agents that browse on behalf of users. Trustworthiness, digital authority, and precise alignment with user intent are no longer nice-to-have ideas. They are becoming essential.

    On the PPC side, generative AI and deep automation are creating new levels of personalization. At the same time, they are raising urgent questions for marketers: How do we keep strategic control, protect data privacy, and avoid wasted spend?

    If you’re an enthusiastic search marketer with a passion for sharing what you know, I hope you’ll consider submitting a session pitch for SMX Next. I’m looking for subject matter experts who can share insights, strategies, and tactics that help SEO and PPC marketers thrive in 2027.

    Whether you’ve been speaking for years or you’re a practitioner ready to share something new you’ve developed, I want to hear from you. I’m especially interested in new speakers with diverse points of view and real-world experience.

    The deadline for SMX Next pitches is Aug. 7.

    When I review session proposals, I’m looking for ideas that feel original, specific, and useful. Advanced, forward-thinking topics or unique frameworks that aren’t already common at other search events will stand out.

    I also want to see actionability. Be clear about what attendees will be able to do better, faster, or differently after your session.

    Bring the data whenever you can. A case study, concrete example, or tested approach makes your pitch stronger, especially when you explain how the lesson can scale across different types of organizations.

    Keep the scope focused. A 30-minute session works best when it goes deep on a narrow or specialized topic instead of trying to cover too much at once.

    Most importantly, give attendees something tangible to take with them. I’m looking for sessions that leave people with a clear action plan, framework, or process they can put to work right away.

    Visit this page for more details on how to submit a session idea, or go directly to this page to create your profile and submit your pitch.

    If you have questions, feel free to contact me directly at kathy.bushman@semrush.com. I’m looking forward to reading your proposals!


    Inspired by this post on Search Engine Land.


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  • Why I’m Making TikTok Part of My SEO Strategy

    Why I’m Making TikTok Part of My SEO Strategy

    I see TikTok becoming harder to ignore in SEO because discovery no longer happens in one clean path. Someone might find a restaurant on TikTok, verify it through Google Reviews, check Reddit for honest opinions, scan the menu on the business website, and then book a table. Someone else might take those same steps in a completely different order.

    Nearly half of U.S. consumers used TikTok as a search engine in 2026, up from 41% in 2024, according to Adobe survey data. What stands out to me is why people search there: short-form video, storytelling, interactivity, tutorials, product reviews, personal stories, and influencer recommendations all make the platform feel more immediate than a traditional results page.

    I also think TikTok recent updates show how seriously the platform wants to be part of the search journey. Many purchase decisions are visual, social, emotional, and trust-driven, which is exactly where TikTok has strength. With Local Feed, AI summaries, creator reviews, and shopping features, TikTok is trying to meet people at the moment they are exploring, comparing, and deciding.

    So instead of asking whether TikTok is a traditional search engine, I ask a more useful question: how do I make sure people can find, understand, trust, and choose a brand wherever their search journey begins? More often than many marketers want to admit, that starting point may be TikTok.

    TikTok SEO Is More Than Hashtags Now

    I think of TikTok SEO much like traditional SEO: it is the work of making a business, place, product, service, or experience easier to discover. As TikTok has evolved, the discovery surfaces have expanded far beyond captions and hashtags.

    In the past, I mostly associated TikTok optimization with captions, hashtags, trending sounds, posting times, and the hope that a video would land on the For You feed. Those pieces still matter, but they are no longer the full picture.

    Image

    Today, I have to think about TikTok Search, recommendations, Local Feed, Places, reviews, comments, creator content, visual cues, product signals, and AI-assisted discovery. A stronger TikTok SEO strategy now includes search query relevance, spoken topic clarity, on-screen text, captions, hashtags, location context, creator reviews, comments, product visuals, and the searches people make after seeing a video.

    TikTok documentation says search results can be shaped by how well content matches a query, along with hashtags, sounds, user interactions, language, and location. The For You feed also weighs user interactions, content information, user information, and watch behavior, which means usefulness and engagement both matter.

    Local Feed Creates a New Discovery Surface

    TikTok launched Local Feed in the U.S. on Feb. 11 as a home-screen tab for nearby content related to travel, events, restaurants, shopping, small businesses, and local creators. TikTok says posts can appear based on location, topic, and when the content was published.

    I see Local Feed as another organic discovery touchpoint, especially for local businesses. A restaurant can appear while someone is deciding where to eat nearby. A wellness club can show up when someone is looking for weekend plans. A venue can answer practical before-you-go questions before a guest ever reaches the box office.

    There are limits I would keep in mind. TikTok precise location setting is optional, off by default, available only for users 18 and older, and still rolling out across the U.S. TikTok also says private accounts, accounts for users under 18, and posts limited to Friends or Only You will not appear in Local Feed.

    Image

    Local Explorer Shows TikTok Is Investing in Places

    TikTok Local Explorer Program is one of the clearest signs I have seen that the platform wants to build stronger place-based discovery. The program encourages people to submit location-based reviews and rewards participation with experience points, levels, badges, community access, and other perks.

    I would not assume every market has the same access or level of activity, because availability has been limited and uneven by region. Still, the direction matters: TikTok is building more ways for users to evaluate places inside the app.

    I have also seen TikTok incentivize reviews for places that do not already have TikTok reviews. In one example, a coffee shop had no TikTok reviews, and I was offered a $1 Promote coupon to leave one.

    When a place does not have native TikTok reviews, I have seen TikTok pull reviews from TripAdvisor and, in some cases, Google. That makes the Places tab a useful comparison surface where people can evaluate reviews, videos, and comments before deciding whether to visit a local business.

    Visual Search Links Matter More Than Exact Keywords

    TikTok increasingly adds automated search links and related query prompts beneath videos. I pay attention to these because they show how TikTok can connect a video to a broader topic, place, or product discovery path.

    Image

    For example, a video about a place like Glen Ivy may show a search bar at the bottom that lets users explore more related content. Those search bars can appear even when a creator has not overloaded the description with exact-match keywords, which tells me TikTok is reading more than just captions.

    TikTok Shop Turns Discovery Into Buying

    With TikTok Shop, someone can see a product in a video, search for it, compare it through comments and creator content, and buy it without leaving the app. That makes TikTok more than a discovery channel for ecommerce brands; it can become part of the full purchase path.

    I would optimize TikTok Shop content around the information TikTok needs to understand a product. Search relies heavily on how well a shopper query matches product information such as titles, categories, attributes, and content context.

    TikTok Shop has also released Shoppable Photos in beta for select sellers. Eligible sellers can create image-based posts, include multiple photos, and tag products directly in the post. These posts may appear in the For You feed, Search, and the Shop tab, giving sellers a simpler way to showcase inventory without producing a full video.

    AI Is Becoming Part of TikTok Discovery

    I am also watching TikTok AI-assisted discovery features closely, even though availability varies by market, account, and test. Features such as Tako, AI Overviews, Quick Highlights, AI summaries, and Content Studio all point in the same direction: TikTok wants to help users search, summarize, and create faster.

    Image

    Tako is TikTok chatbot, and it lets users search in a way that feels similar to using the app search bar. It can surface relevant TikTok videos and external sources, including articles.

    TikTok also now offers AI Overviews for some searches. When users search a topic, they may see an AI-generated summary of the results. If they click a visual search bar, they may also see Quick Highlights that summarize that search experience.

    The Places tab includes AI summaries too, and users can see how many posts were used to generate a place summary. For local businesses, that makes the quality and clarity of creator posts, customer videos, and reviews even more important.

    On the creator and seller side, TikTok AI tools can help generate captions, hashtags, and even videos. I would treat these tools as helpful support, not a substitute for real strategy, because features like Content Studio are still not available to everyone and remain in testing.

    How I Would Improve Visibility on TikTok

    On TikTok, visibility comes from what people search for, what TikTok can understand, and what the camera actually shows. That means I would focus less on cleverness and more on showing people what they need to see before they choose a business, product, or place.

    Image

    For restaurants, I would show menu items, exterior signage, the dining room, takeout packaging, seasonal dishes, and neighborhood cues. Those visuals help both users and TikTok understand what the place offers and where it fits.

    For retail, I would show product displays, packaging, try-ons, shelf layout, gift ideas, and the storefront. The more clearly a video communicates what is available, who it is for, and where someone can get it, the stronger the discovery signal becomes.

    I would also build simple habits into every TikTok content workflow: use location context naturally, show products clearly, show the storefront or interior when relevant, mention the city or neighborhood when it helps, create timely content around local moments, tag the physical location when appropriate, and work with creators who already understand discovery-driven content.

    Keyword Research

    I would start TikTok keyword research inside the app because that is where the search behavior is happening. Seed topics might include best brunch, World Cup outfits, things to do in [location], wedding inspiration, or gluten-free bakery.

    From there, I would search each phrase on TikTok, document autocomplete suggestions, review suggested filters, look for Others searched for prompts, study top videos, and pay close attention to comment themes. I would also test city and neighborhood modifiers, then compare TikTok findings with Google Search Console, Google autocomplete, Reddit, YouTube, and site search data.

    Image

    TikTok Creator Search Insights can add another useful layer by showing personalized information about search topics, content gaps, and how content tied to searched topics is performing.

    Keyword Placement

    I would place the core topic where TikTok and viewers can recognize it quickly: in the first few seconds of the video, the first text overlay, the opening of the caption, relevant hashtags, location tags, pinned comments, reply videos, the profile bio, playlist names, and creator briefs.

    Comments and Reviews

    I would treat comments and reviews as visibility assets, not afterthoughts. That means pinning genuinely helpful comments, replying to repeated questions with videos, correcting misinformation when trust is at stake, watching for recurring objections, and turning repeated questions into FAQs, landing page content, Google Business Profile posts, and future videos.

    A creator saying that a bakery is the best gluten-free option in Portland because it takes cross-contamination seriously may be more useful than a generic five-star review. That kind of specific language can shape website copy, FAQ strategy, and customer messaging.

    Referral Traffic and Branded Search

    I would track TikTok referral traffic and monitor branded searches over time. When a TikTok post performs well, I would annotate it and compare branded search trends against a baseline.

    I would look for directional movement in branded clicks, branded impressions, TikTok referral traffic, Google Business Profile actions, and engagement on related pages. At the same time, I would avoid giving TikTok credit for every increase without considering PR, paid campaigns, email, promotions, seasonality, and other marketing activity.

    Attribution may never be perfect, but imperfect measurement does not make TikTok influence meaningless. I would rather measure directional impact than ignore a channel that is clearly shaping discovery behavior.

    I Would Explore TikTok Instead of Ignoring It

    Someone may find a business on TikTok before they ever search for its name on Google or ChatGPT. Someone else may turn to TikTok midway through the journey to decide whether the business is worth the trip, the purchase, or the recommendation.

    Either way, I believe TikTok has earned a meaningful role in modern SEO strategy. Between Local Feed, Places, Tako, AI summaries, creator reviews, and TikTok Shop, the platform keeps adding new ways for businesses to be discovered, and many of those opportunities are still underused.


    Inspired by this post on Search Engine Land.


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  • How I Find Who Is Using My Brand in Paid Search Ads

    How I Find Who Is Using My Brand in Paid Search Ads

    I know competitive brand bidding is now a common PPC tactic, but that does not mean I treat it as harmless background noise. When competitors, affiliates, coupon sites, or misleading advertisers show up on branded searches, they can inflate CPCs, divert high-intent traffic, and confuse people who were already looking for my brand.

    I have seen how much difference visibility can make. Industry examples show that brands often uncover meaningful CPC inflation once they start tracking competitor bidding, affiliate activity, and trademark misuse. In documented cases, brands reduced branded CPCs by 25% to 75% after identifying infringing advertisers and enforcing their policies.

    In this guide, I walk through how I monitor branded keywords, identify who is advertising on them, and decide what actions may be available based on the evidence I find.

    Choosing Keywords So I Do Not Miss Hidden Activity

    When I want to find out who is using my brand in search ads, I start by deciding which keywords I need to monitor.

    The biggest mistake I try to avoid is watching only my exact brand name. That is a useful starting point, but it rarely shows the full picture. Some advertisers deliberately target brand-related coupon, discount, review, or alternative queries because those searches often come from high-intent users and attract less scrutiny.

    For example, someone searching for “Brand coupon” or “Brand discount code” may be much closer to buying than someone searching for the brand alone. Those queries often attract coupon affiliates, loyalty sites, and unauthorized advertisers trying to intercept branded traffic.

    I also pay attention to searches that include terms like “reviews” or “alternatives,” because those queries can bring in competitors and comparison sites that position themselves directly against my brand.

    Image

    Misspellings matter too. Some advertisers target spelling variations because they are less likely to be monitored and may face less competition.

    For a solid monitoring setup, I include my core brand name, “official page” and “login” variations, coupon and promo-code searches, review and alternative searches, commercial terms such as “buy,” “order,” and “sign up,” common misspellings, and localized versions of my brand name.

    If I am using Bluepear, its built-in AI assistant can generate keyword suggestions from this kind of list and help me expand coverage faster.

    The number of terms I monitor depends on the size of the brand portfolio, including trademarks, local branches, and product names. For many small to medium-sized brands, I would start with about 20 keywords and then expand as new risks, markets, and opportunities appear.

    Choosing Locations and Monitoring Frequency

    I do not rely on a single search from my office, on my device, at one moment in time. Search results are too dynamic for that. Two people searching the same branded keyword can see completely different ads and organic listings depending on their location, device, timing, and other variables.

    I also assume that some advertisers may be trying to hide their activity. A fraudster or an affiliate violating my PPC policy might run ads outside normal business hours to reduce the chance of being caught. If I only check manually during the workday, I may never see those ads.

    Image

    When I monitor branded search results, I look across the countries and markets where my brand operates, regional differences within those markets, mobile and desktop results, different times of day, and weekday versus weekend activity.

    Frequency matters just as much as coverage. Some violations appear briefly and then disappear. Running checks multiple times throughout the day gives me a better chance of capturing activity that would otherwise go unnoticed.

    Tracking all of these variables manually can become tedious, especially when a brand operates across multiple markets. Bluepear accounts for locations, devices, time zones, and redirects that can obscure the true destination of traffic. I can set the parameters once and gain continuous visibility without turning monitoring into a weekly time sink.

    Reviewing Search Results and Recording Evidence

    I do not assume every advertiser bidding on my branded keywords is breaking a rule. Competitors may be allowed to bid on branded keywords if they do not use my trademark in their ad copy. Affiliates may also be authorized to promote my brand under specific program conditions.

    Still, I need to know when an advertiser’s behavior crosses the line from legitimate brand bidding into trademark misuse, policy violations, or customer deception.

    The first signal I investigate is trademark use in ad copy. If the ad mentions my brand name in the headline or description, and my trademark rules or affiliate policies restrict that use, I treat it as a possible compliance issue.

    Image

    I also look for misleading claims. Phrases that imply the advertiser is “official,” references to exclusive offers, or language that suggests authorization when none exists can confuse users and deserve review.

    Coupon and discount promotions need special attention. I verify whether the advertised discount, promo code, or offer is legitimate, because some affiliates use expired, misleading, or fabricated offers to win clicks.

    I also watch for impersonation signals. Some ads and landing pages are designed to resemble a brand’s official website. Even if the advertiser does not directly claim to be my company, that kind of presentation can still confuse users and divert branded traffic.

    Because advertisers can change ad copy, pause campaigns, or remove landing pages at any time, I collect evidence quickly. I record the ad copy, SERP position, triggering keyword, location, URLs, redirects, landing page content, and timestamps.

    Bluepear can handle this automatically by compiling a report with the relevant details, which makes follow-up easier when I need to contact an affiliate, review a competitor’s behavior, or escalate a trademark issue.

    Identifying Who Is Behind the Activity

    Sometimes I cannot immediately tell whether an advertiser is a competitor, an affiliate, a coupon site, or something riskier. Branded search results often include multiple participants with different motivations, so I need to understand who I am dealing with before I decide what to do next.

    Image

    I look for patterns. A direct competitor domain usually points to competitor bidding. A coupon or cashback page may indicate an affiliate, coupon site, or loyalty site. Affiliate network tracking links often suggest affiliate activity, although they can also appear in more questionable setups. Product comparison pages often point to competitors or comparison publishers.

    Other signals raise the risk level. If an ad uses my trademark, claims to be “official,” sends users through multiple redirects, promotes coupon codes I cannot verify, or lands on a page that imitates my brand’s design or messaging, I investigate more carefully.

    No single signal gives me a definitive answer. I combine multiple pieces of evidence before drawing conclusions. Once I know who is advertising on my brand terms, I can move beyond detection and decide whether their activity aligns with my policies and business goals.

    What I Do Next

    After I identify who is advertising on my brand terms and review their ads, the next step is choosing the right response.

    Competitor Brand Bidding

    Not every competitor bidding on my branded keywords requires immediate intervention. Before acting, I ask how often the competitor appears, which keywords they are targeting, whether they are using trademarked terms in ad copy, and whether they are sending users to comparison content or direct offers.

    In many cases, I monitor the activity and evaluate its business impact over time. Documenting patterns helps me establish a baseline, which can support future compliance reviews or legal conversations if escalation becomes necessary.

    Image

    Affiliate Violations

    If an affiliate is bidding on restricted branded keywords or violating program rules, I gather evidence and contact the affiliate or network. My workflow is straightforward: document the violation, verify the affiliate ID, share the evidence, request removal or corrective action, and apply program enforcement measures if needed.

    Screenshots, timestamps, and redirect data make those conversations much easier because I can show exactly what happened, where it happened, and when it was detected.

    Trademark Misuse

    Trademark-related issues require careful review. I look for unauthorized trademark use in ad copy, ads that create confusion about brand affiliation, impersonation attempts, and misleading claims that the advertiser is an official brand representative, partner, or reseller.

    The right response depends on the circumstances, internal policies, and applicable laws. In many jurisdictions, competitors are generally allowed to bid on trademarked keywords. However, ads that confuse users about the advertiser’s relationship with my brand may raise trademark or unfair competition concerns, depending on the facts and local law.

    The advertising platform’s policies matter too. Google allows advertisers to bid on trademarked keywords, but it may restrict trademark use in ad text when a valid trademark complaint is submitted. Google also prohibits ads that use trademarks in a confusing, deceptive, or misleading way.

    Before I take action, I collect as much evidence as possible, including screenshots, detection timestamps, URLs, redirects, and landing page content. Once the facts are documented, I may contact the advertiser directly, submit a trademark complaint to the advertising platform, send a cease and desist letter, or escalate through legal channels if necessary.

    Why I Keep Monitoring Brand Search

    The main lesson is that branded search protection is not a one-time audit. Affiliates can activate and pause campaigns throughout the month. Some violations appear only on weekends, outside business hours, or in specific markets. An advertiser that disappears today may return next week with new ad copy, a new domain, or a different affiliate account.

    That is why I treat brand protection as an ongoing process. Occasional searches are not enough. I need consistent monitoring and a repeatable investigation workflow that shows who is appearing on my brand terms, how they operate, and whether action is warranted.

    If I want easier visibility into my branded search landscape, Bluepear helps identify issues earlier, respond faster, and make more informed decisions about protecting traffic and advertising investments.


    Inspired by this post on Search Engine Land.


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  • Google Ask Maps SEO: Earn Visibility Through Trust

    Google Ask Maps SEO: Earn Visibility Through Trust

    I see Google Ask Maps changing local visibility in a meaningful way. Instead of showing people a long list of nearby businesses and leaving them to sort through everything, Ask Maps narrows the options, interprets the searcher’s intent, and explains why certain businesses look like a strong fit.

    That changes how I think about local SEO. Visibility is no longer only about ranking somewhere near the top of a long results list. It is increasingly about whether Google understands a business well enough to recommend it with confidence.

    I would not treat Ask Maps as a separate optimization channel or a brand-new tactic to chase. I would focus on making the business easier for Google to understand, easier to match to real customer situations, and easier to trust. The foundations of local SEO still matter, but the way those signals work together matters even more.

    Visibility in Ask Maps starts with filtering

    One of the first things I notice about Ask Maps is how small the result set can be. In testing, it often showed around three to eight businesses, depending on the query. That feels very different from traditional Google Maps, where people can scroll through dozens of options and compare them on their own.

    With Ask Maps, much of that comparison happens earlier. Google filters the market first, interprets what the person is really asking for, and then presents a smaller group of businesses with an explanation of why each one fits.

    That means I have to think beyond the question of whether a business ranks. I also have to ask whether Google has enough confidence to include that business in a short recommendation set and explain why it belongs there.

    ```json
{
  "alt": "Flowchart illustrating Ask Maps process from eligibility to recommendation for businesses.",
  "caption": "Discover how Ask Maps efficiently determines business recommendations, ensuring clarity and trust in every listing.",
  "description": "This infographic explains the Ask Maps process from selecting eligible businesses to making confident recommendations. It shows three stages: all businesses, eligible businesses, and recommended businesses, detailing how Google evaluates category, location, credibility, and reviews. This visual provides a step-by-step guide to how trust and clarity improve business rankings and recommendations, branded by Streetlight Local."
}
```

    I think of this as a two-step problem. First, Google decides which businesses are eligible for the query. Then, it decides which eligible businesses it can confidently recommend.

    Ask Maps needs enough detail to explain the business

    Ask Maps does more than list businesses. It interprets and describes them. Even for simple searches, I often see businesses framed around qualities such as responsiveness, experience, specialization, professionalism, or the kinds of situations they seem best suited for.

    That creates a different optimization challenge. It is not enough for Google to know that a business exists or that it offers a basic service. Google needs enough information to answer a more practical question: when should this business be recommended?

    To support that, I want Google to understand the types of jobs the business handles, the situations it commonly deals with, the concerns customers usually have, and how the business approaches those situations.

    If that information is vague, scattered, or inconsistent, Ask Maps has less to work with. When Google cannot clearly explain why a business fits a specific situation, I would expect that business to be less likely to appear as a recommendation.

    ```json
{
  "alt": "Comparison between Traditional Google Maps and Google Ask Maps with highlighted features and filtering process.",
  "caption": "Discover the efficiency of Google Ask Maps, a tool that pre-filters search results, providing users with top-rated options and reasons for selection.",
  "description": "This image illustrates the difference between Traditional Google Maps and Google Ask Maps interfaces. Traditional Maps display a long list of business options, requiring user filtering. In contrast, Ask Maps pre-filters results to show a curated list of top businesses with rationales. The image features two smartphones displaying both app interfaces and icons highlighting user experience differences. It emphasizes Ask Maps' efficiency in offering tailored recommendations, saving users time and effort."
}
```

    Google Business Profile becomes the identity layer

    For me, the Google Business Profile sits at the foundation of this whole process. In earlier-stage queries, Ask Maps appears to rely heavily on profile data, including business descriptions, services, reviews, ratings, hours, and operational details.

    Many businesses still treat their profile like a basic listing to fill out and keep current. That is necessary, but I do not think it is enough for an environment where Google is trying to describe and recommend businesses. The profile needs to communicate a clear, specific identity.

    A generic profile might say that a business offers plumbing, HVAC, electrical work, or another broad service. A stronger profile clarifies the kinds of problems it handles, the situations it is built for, and the details that make it useful to specific customers.

    For example, I would use the profile to reinforce details such as emergency availability, response times, specific repair or installation types, experience with older homes, complex systems, or common customer problems the business solves.

    That level of specificity gives Google more direct evidence. Instead of forcing the system to infer what the business is known for, I want the profile to make that identity clear.

    ```json
{
  "alt": "The CapmatchOne logo with a gradient circle and bold text.",
  "caption": "Discover innovation with the CapmatchOne logo, featuring sleek typography and a modern gradient circle.",
  "description": "The CapmatchOne logo features bold, modern typography coupled with a gradient circle, symbolizing connection and innovation. The sleek design conveys a sense of progress and creativity. This image can be used for branding or promotional purposes, appealing to audiences interested in innovative solutions and forward-thinking designs."
}
```

    Reviews shape positioning, not just credibility

    Reviews have always mattered in local search, but I see them playing a more structured role in Ask Maps. Review language can show up in the way Google describes a business, especially around themes like responsiveness, honesty, communication, professionalism, and quality of work.

    That tells me reviews are doing more than supporting credibility. They are helping define how the business is positioned.

    I would still pay attention to rating, volume, and recency. But I would also look closely at what customers actually say. The language inside reviews can give Google useful context about what the business does, how it works, and what customers value about the experience.

    A vague review such as “great service” signals satisfaction, but it does not explain much. A detailed review that mentions a same-day response, a drain backup, clear communication about options, and a repair-focused solution gives Google several stronger signals about the business.

    Over time, those patterns accumulate. In that sense, I view reviews as one of the main ways Google learns what a local business is known for.

    ```json
{
  "alt": "Infographic contrasting weak versus strong business descriptions for Google explanations.",
  "caption": "Optimize your business presence on Google by crafting clear, specific descriptions and reviews. Strong positioning makes your business easier to recommend.",
  "description": "This infographic compares weak and strong business profiles for Google explanations. Weak businesses show vague services, generic reviews, and unclear positioning, leading to a 'hard to explain' result. In contrast, strong businesses provide specific services, detailed reviews, and clear positioning, resulting in an 'easy to recommend' status. Keywords include business clarity, Google explanation, and online presence optimization."
}
```

    Website content matters more when decisions get harder

    I also see website content becoming more important as queries become more complex. For basic service searches, the Google Business Profile and reviews may carry a lot of the weight. But when the search involves higher cost, uncertainty, or trust, Google appears to look for deeper supporting evidence.

    That is where the website can help. Many service pages explain what a business offers and why it is qualified. That still matters, but it does not always match how people search when they are trying to make a difficult decision.

    In more situational searches, people are not just looking for a service. They are trying to understand a problem, compare options, reduce risk, and decide what to do next.

    That is why I would build content around the customer’s situation, not just around the service name. Stronger pages explain what leads to the problem, how to recognize it, what options are available, how to think through the decision, and what outcomes to expect.

    For example, a furnace repair page can go beyond a basic list of services. It can cover common symptoms, when repair makes sense, when replacement might be worth considering, and how a homeowner can evaluate the decision. That kind of content lines up more closely with the prompts Ask Maps is trying to interpret.

    ```json
{
  "alt": "Diagram illustrating the elements of a Google Business Profile, such as services, areas served, photos, and business description.",
  "caption": "Explore how your Google Business Profile shapes public understanding, highlighting services, service areas, and more for improved visibility.",
  "description": "This image presents a detailed diagram of a Google Business Profile, emphasizing how it defines business perception. Central to the diagram is the profile, surrounded by elements like Services, Service Areas, Business Description, Photos, and Attributes. Each component is essential for building a comprehensive profile that helps businesses stand out on Google Maps. The image underscores the importance of specificity and completeness in business profiles for improved match and recommendation accuracy."
}
```

    I also see a strong fit for jobs-to-be-done pages. Instead of organizing every page around a service category, I would create pages around the situation the customer is trying to solve and the decision they are working through.

    Trust signals matter more as risk increases

    As searches move from simple service needs into decision-making, trust becomes more important. When people mention cost, honesty, uncertainty, or fear of making the wrong choice, Ask Maps tends to highlight qualities such as transparency, fairness, careful workmanship, and clear communication.

    That makes sense to me because it reflects how people actually think in those moments. When someone faces an expensive repair or an unexpected issue, they are not only asking who can do the work. They are asking who they can trust to handle it correctly.

    I would support that trust with evidence across the business’s online presence. Reviews can show that customers felt respected and informed. Website content can explain the process. Examples of completed work can show experience. Clear “what to expect” sections can reduce uncertainty.

    The higher the perceived risk, the more supporting evidence matters. I want Google to see a consistent pattern that the business explains options clearly, avoids unnecessary pressure, handles similar situations, and leaves customers confident in the outcome.

    Infographic showing how detailed Google reviews help Ask Maps frame a local business as responsive, honest and repair-focused.
    Detailed customer reviews do more than boost ratings. They give Google Ask Maps the context it needs to understand, position and confidently recommend a local business.

    External signals should reinforce the same story

    For more complex or trust-heavy queries, Ask Maps may look beyond the Google Business Profile, reviews, and website. Third-party platforms, directories, and other public sources can help reinforce how Google understands a business.

    I do not take that to mean every external mention is equally important. I take it to mean consistency matters. If a business is described one way on its website, another way in reviews, and differently across directories or social platforms, the overall picture becomes harder to interpret.

    When those signals align, they strengthen each other. Business descriptions, services, customer experiences, types of work handled, and overall positioning should tell the same story wherever they appear.

    From a practical standpoint, I would not try to appear on every possible platform. I would make sure the important sources are accurate, credible, and consistent.

    I would optimize for evidence, not just keywords

    Infographic comparing basic and complex HVAC local searches, showing Google relies more on website content as decisions get harder.
    As local search decisions become more specific and higher risk, Google needs deeper signals from business profiles, reviews, and website content to recommend the right provider.

    Taken together, these patterns push me to think differently about optimization. Traditional local SEO often starts with keywords and rankings. Those still matter, but they do not fully explain what Ask Maps is doing.

    I find it more useful to think in terms of evidence. For a business to be recommended, Google needs enough information to understand what it does, what types of jobs it handles, what situations it fits, how customers experience it, and whether it can be trusted in higher-stakes decisions.

    Each source contributes something different. The Google Business Profile establishes the baseline identity. Reviews add real-world context. Website content provides depth and explanation. External sources help confirm the same picture.

    Individually, none of those elements tells the whole story. Together, they create a clearer and more consistent understanding of the business. That is where the shift from ranking to recommendation becomes most obvious: keywords can support relevance, but evidence supports recommendation.

    My practical framework for Ask Maps visibility

    When I evaluate a business for Ask Maps visibility, I would look at five areas: identity, relevance, trust, context, and consistency.

    Infographic comparing keywords and evidence for Google Ask Maps visibility, showing keywords help local SEO rankings while evidence earns recommendations.
    Google Ask Maps rewards more than keyword relevance. This visual shows why reviews, service details, trust signals, and real proof help local businesses get recommended.

    Identity asks whether Google can clearly understand what the business does and where it operates. Relevance asks whether the business can be matched to specific services and situations. Trust asks whether there is enough proof that customers feel confident choosing it.

    Context asks whether the content reflects the decisions customers are actually trying to make. Consistency asks whether different sources reinforce the same understanding of the business.

    I do not see this as a checklist to complete once. I see it as a practical way to evaluate how clearly and consistently a business is represented across the sources Ask Maps appears to use.

    What I would avoid

    With any new search feature, it is easy to overcorrect. I would avoid treating Ask Maps as an isolated channel that needs thin content, unnatural profile language, generic service-page duplication, or review language that feels forced.

    Those tactics may create more content, but they do not necessarily create more useful evidence. The better approach is to align more closely with how customers actually search, evaluate options, and make decisions.

    Infographic outlining five pillars for Google Ask Maps visibility: identity, relevance, trust, context, and consistency for local SEO recommendations.
    A practical local SEO framework shows how businesses can earn visibility in Google Ask Maps by clarifying identity, proving relevance, building trust, adding context, and staying consistent online.

    When the business presence reflects real customer needs clearly and consistently, it naturally creates the kinds of signals Ask Maps seems to rely on.

    What I still do not know about Ask Maps

    I would treat all of this as directional, not definitive. Ask Maps is still being tested and refined, and the system is not fully documented.

    The result structure can vary by query and test environment. The feature’s usability is also still changing. In many cases, users may still need to click into a Google Business Profile to call, book, or engage, rather than acting directly from the Ask Maps response.

    Measurement is another open issue. Right now, I do not see a clean way to isolate Ask Maps visibility or performance inside standard reporting tools. That makes it difficult to attribute calls, traffic, or conversions directly to this experience.

    I also would not assume the same signal weighting applies to every query. Google Business Profile data, reviews, website content, and external sources may all matter, but their relative importance likely changes based on the search intent and the complexity of the decision.

    The real shift is from ranking to recommendation

    I see Ask Maps as a version of local search where retrieval, evaluation, and decision support are moving closer together. Instead of making users search, compare, research, and decide across several steps, Google is trying to guide more of that process inside one experience.

    That changes the meaning of visibility. In Ask Maps, it is not enough for a business to simply appear. The business needs to be understood well enough for Google to explain why it fits the situation and trusted enough to be recommended.

    For businesses and SEOs, I would not respond by chasing a narrow trick. I would build a clearer, more complete, and more consistent representation of the business across the sources that shape Google’s understanding.

    The businesses most likely to benefit are the ones that are easiest to interpret, easiest to trust, and easiest to match to real-world customer needs.


    Inspired by this post on Search Engine Land.


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  • LinkedIn Ads CPC Benchmarks: What I Budget vs Google

    LinkedIn Ads CPC Benchmarks: What I Budget vs Google

    Linkedin Ads vs Google Ads

    I know LinkedIn Ads has a reputation for being expensive, and at first glance, the data backs that up. Across the client accounts I analyzed, LinkedIn’s average CPC was $11.12, compared with $5.45 on Google Ads.

    But that simple comparison misses the more useful story. When I compare the cost of reaching new, high-intent B2B buyers, the gap gets much smaller. Non-branded Google Search campaigns averaged a $12.48 CPC, while comparable LinkedIn prospecting campaigns averaged $13.94.

    To understand how LinkedIn CPCs really compare with Google Ads across campaign types and industries, I reviewed more than $700,000 in LinkedIn ad spend and compared it with CPC data from the same accounts on Google Ads.

    What I included in this analysis

    I focused on CPC and performance data from clients that had active campaigns on both LinkedIn Ads and Google Ads over the past year.

    The main questions I wanted to answer were straightforward: What CPCs are we actually seeing? Do CPCs change by ad objective and industry? And how do those costs compare with Google Ads?

    For LinkedIn Ads, I analyzed more than $700,000 in spend across 63,000+ clicks and 8.1 million impressions.

    The clients fell into two main business categories: B2B SaaS, which represented approximately 97% of spend, and professional services.

    I looked at LinkedIn CPCs by ad set objective and business category. For Google Ads, I pulled CPC data from the same client accounts across branded search, non-branded search, Demand Gen, and display campaigns.

    Client names are withheld. The date range for this analysis was May 2025 through May 2026.

    Image

    LinkedIn looks more expensive, but the comparison needs context

    LinkedIn’s blended average CPC across all objectives was $11.12. Google’s blended average CPC across all campaign types was $5.45. On the surface, LinkedIn costs about twice as much per click.

    There is an important caveat. In Google Ads, a large share of those lower-cost clicks came from display campaigns, which averaged $0.89 per click, and branded search, which averaged $1.71 per click. Both are naturally less expensive because display generally reaches lower-intent audiences, while branded search captures people already looking for your company.

    When I narrow the comparison to the cost of reaching new, high-intent audiences, the difference becomes much less dramatic.

    • Google Ads non-branded search averaged a $12.48 CPC across the clients in this study.
    • LinkedIn prospecting campaigns, excluding retargeting and using lead generation, website conversion, or website visit objectives, averaged a $13.94 CPC.

    I used those LinkedIn objectives because they most closely represent high-intent direct-response campaigns, which makes the comparison with non-branded search more useful.

    When I compare the cost of reaching a new audience, LinkedIn is still more expensive, but it is not twice as expensive. In practical terms, I am looking at roughly $12 CPCs on Google and $14 CPCs on LinkedIn.

    LinkedIn CPCs change a lot by objective

    One of the clearest findings in this data set is how widely LinkedIn CPCs vary by campaign objective.

    • Website visits: $6.75
    • Brand awareness: $8.34
    • Website conversions: $4.84
    • Engagement: $4.45
    • Lead generation: $31.29
    • Video views: $71.43

    Lead generation campaigns, where LinkedIn lead gen forms capture contact information directly inside the platform, cost nearly five times more per click than website visit campaigns.

    That higher CPC can still make sense because these campaigns often convert at much higher rates than ads that send people to a website or landing page.

    Image

    Here is the full breakdown of CPCs by campaign objective:

    LinkedIn CPCs by campaign objective

    The number that jumps out most is video views. CPCs for those campaigns look extremely high, but cost per view is the more relevant metric there, so CPC alone can be misleading.

    If I were planning a LinkedIn campaign focused on click volume or site traffic, I would budget for CPCs in the $6-$8 range. For lead gen ads, which in my experience often produce stronger conversion rates and better lead quality, I would plan for $30+ CPCs.

    LinkedIn CPCs also change by industry

    The two business categories in this analysis showed noticeably different CPC profiles on LinkedIn.

    • B2B SaaS: $11.02 average CPC on $681,000 in spend
    • Professional services: $15.25 average CPC on $23,000 in spend

    I would be careful not to overstate that comparison because the spend levels were very different. B2B SaaS had a much broader mix of campaign types, which likely affected the average CPC. The professional services campaigns also used very specific targeting, which may have pushed CPCs higher.

    B2B SaaS CPCs by campaign objective:

    B2B SaaS LinkedIn CPCs by campaign objective

    Professional services CPCs by campaign objective:

    Professional services LinkedIn CPCs by campaign objective

    One interesting twist is that lead gen CPCs in professional services were lower than website visit CPCs. Lead gen CPCs were also much lower for professional services than they were for B2B SaaS.

    Image

    If I were budgeting for a professional services firm on LinkedIn, I would factor in $15-$20 CPCs. For B2B SaaS, I would plan for a wider range, roughly $7-$35, depending on the campaign objective.


    How this compares with Google Ads

    The pattern is fairly consistent across channels. Professional services had higher CPCs than B2B SaaS in this data set. Even when I compare only non-branded search between the two industries, the CPCs are closer, but professional services still comes out higher.

    Here is the breakdown of Google CPCs by campaign type:

    Google Ads CPCs by campaign type

    What I would budget for LinkedIn Ads

    Your targeting will have a major impact on CPCs and budget needs, but I use this data as a practical planning framework.

    Minimum viable budget: $3,000-$5,000 per month

    Below this level, I would not expect enough traffic to drive meaningful lead volume or conversions. You may still be able to get started, but trend-spotting will be slow, and you will probably be limited to one or two campaigns.

    Testing and learning: $5,000-$10,000 per month

    At this level, I would expect enough budget to run two or three objectives, launch more campaigns, test creative and audiences, and generate more meaningful lead volume.

    Scaling: $10,000+ per month

    With this budget, I can run always-on brand awareness and thought leadership campaigns alongside lead gen and website visit campaigns. I can also support event registrations, test more advanced list-targeted campaigns, and use retargeting without starving direct-response efforts.

    For B2B SaaS or professional services companies with an ACV above $20,000, I would rarely recommend starting LinkedIn with less than $5,000 per month. A single closed deal worth $30,000-$50,000 in ACV can justify meaningful investment, even at a $500+ CPL, as long as the pipeline quality is there.

    Image

    The B2B channel mix I recommend

    For most B2B clients, I do not see LinkedIn and Google as either-or channels. I use them for different jobs.

    Use Google Ads and Microsoft Ads for intent capture

    Non-branded search reaches buyers who are actively researching. Branded search and remarketing are lower-cost and essential. If someone is searching for your category keywords, I want your brand to be visible.

    I also use Demand Gen and Performance Max where they make sense to fill gaps and support brand awareness.

    Use LinkedIn Ads for audience-led demand generation

    If the ideal customer profile is highly specific, such as VP-level decision-makers at mid-market SaaS companies, LinkedIn’s targeting is hard to replace. No other platform gives me the same ability to reach that kind of professional audience at scale.

    Run both channels in parallel

    The strongest setup is to run both channels together. Google captures existing demand. LinkedIn helps create new demand and keeps the brand visible to the exact buyers I want in the pipeline.

    Why I still think LinkedIn is worth the higher CPCs

    LinkedIn is more expensive than Google on a raw CPC basis. But when I compare the platforms more fairly, with both reaching cold, qualified B2B buyers, the gap narrows significantly.

    Higher CPCs can still be worth paying if they put the brand in front of the right customers earlier in the decision-making process. Over time, that can be more valuable than relying only on high-intent keywords after buyers have already narrowed their list of options.

    The best scenario is for the brand to become an active part of the buyer’s decision, shaping the narrative before competitors do it instead.

    My take is simple: I use LinkedIn Ads to build intent and tell the story, and I use Google Ads and Microsoft Ads to capture intent. The right budget depends on targeting, but I want enough spend to generate at least 100 clicks per month. Anything less usually means spending money without giving the system enough data to learn from.


    Inspired by this post on Search Engine Land.


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  • 6 Claude Content Audit Workflows I Reuse for Better SEO

    6 Claude Content Audit Workflows I Reuse for Better SEO

    Claude content audit

    I see existing content as a goldmine, but only when I have a practical way to improve it. The hard part is usually finding the time, and that is where Claude has made a large, messy job feel much more manageable for me.

    I do not start by building a giant content audit system. I start with one article, run one focused audit, refine the output, and then turn the prompt into a reusable Claude skill. Over time, those one-off audits become a working library I can improve every time I use it.

    I use Claude to uncover topical gaps, flag outdated information, check brand voice, and evaluate whether a page is easy for AI systems to retrieve and cite. The real value comes from iteration: each time I improve a skill, the next audit becomes faster and more useful.

    Here are six content audit workflows I would build in Claude. The first four work at the page level, so I can start with a single article before moving into larger library-wide analysis.

    Page-level audits

    When I am not ready to build a full workflow, I start with page-level audits. These audits only require one article, which means I do not need a content inventory, a data export, or a complicated setup. After each session, I ask Claude to turn the process into a reusable skill for future page-level reviews.

    1. Brand voice consistency

    I use a brand voice consistency audit when a content library has drifted over time. Voice can shift because of new writers, changing services, product updates, or evolving positioning. This audit helps me spot where a page no longer sounds aligned with the brand.

    If I do not have detailed brand guidelines with strong examples, I let Claude extract the voice guide from high-quality content. That usually works better than relying on vague phrases like “conversational but authoritative” or “educational, not too formal.”

    I pick three to five articles that represent the brand at its best. If possible, I download them as markdown files and ask Claude to describe how the voice works in concrete terms.

    • How the articles usually open, such as whether they begin with a direct claim, a counterintuitive statement, or a specific scenario.
    • How sentences and paragraphs are built, including average length, range, rhythm, and how paragraphs tend to close.
    • Three to five personality dimensions framed as “We say X, but not Y,” with do and don’t examples.
    • Words and phrases the brand tends to use, and words or phrases it should avoid.
    • Specific constructions, phrases, and conventions the brand never uses.

    Instead of accepting a vague voice description, I want Claude to return concrete observations. For example, it might say that articles open with a direct claim rather than a scene-setting paragraph, sentences average 15 to 20 words and rarely exceed 30, and transitions are functional, such as “here’s why that matters,” rather than formulaic, such as “furthermore.”

    I also want example pairs, such as: “We’d say ‘the data shows three things,’ not ‘there are multiple factors to consider.’” The goal is not to create a voice guide for writers. The goal is to create one an LLM can understand and apply consistently.

    Once I like the output, I ask Claude to save it as a skill and evaluate an article against it. If Claude flags issues I disagree with, I update the skill until the feedback becomes useful and repeatable.

    I can then use that skill to find voice inconsistencies in older content, check new drafts for alignment, and even generate more on-brand first drafts. I still edit the output, but the starting point is much stronger.

    Dig deeper: How to train Claude to sound like your brand

    2. Coverage comparison

    When I need to improve content performance, I use a coverage comparison to find topical gaps. This helps me understand what competing pages cover that my article misses.

    I use the Claude in Chrome extension to have Claude review the top three to five ranking pages for my target keyword. Then I ask Claude to compare those pages against my content and highlight the most important gaps.

    • What competitors are doing well.
    • What my article already does well.
    • Where I can improve the piece without bloating it.

    If I want the output in a table, I ask Claude to format it that way. If I want a downloadable DOCX for review or handoff, I ask for that instead.

    When Claude recommends additions I would never publish, I make a note of those exclusions before packaging the workflow into a skill. That way, the skill gets closer to my editorial standards each time I refine it.

    3. Freshness audit

    Old content adds up quickly, and it is hard to prioritize refreshes while I am also producing new material. A freshness audit skill helps me identify what needs attention without rereading every older article from scratch.

    I give Claude an older article and ask it to flag anything time-sensitive: statistics tied to a specific year, named tools or platforms, references to “current” or “recent” trends, and claims that depend on a market, regulatory, or product context that may have changed. I am not asking Claude to rewrite the article yet. I am asking it to build an issue list I can act on.

    If my company has launched new products, removed old services, changed positioning, or updated terminology, I include that context in the input. That helps Claude flag what should be added, removed, or revised.

    Dig deeper: How to turn Claude Code into your SEO command center

    4. AEO and AI retrievability

    I use an AEO and AI retrievability audit to understand whether a page is likely to be surfaced in AI-generated answers. Tools such as ChatGPT, Perplexity, and Google AI Overviews tend to favor content that answers questions directly. If an article buries the answer under too much preamble, or structures key information in a way that is hard to extract, it becomes less useful for those systems.

    I give Claude the article and the target query, then ask it to evaluate several retrieval signals.

    • Whether the article answers the main question directly and early.
    • Whether key statements are specific enough for an LLM to quote or cite.
    • Where an FAQ-style section would improve clarity.
    • Whether the page includes authority signals, such as primary research, first-person experience, outbound citations, or specific examples.

    Once I save this as a skill, it becomes an extra editor focused specifically on AI visibility and answer retrieval.


    Library-level audits

    Once I am ready to move beyond individual pages, I use library-level audits. These require performance data, a content inventory, a connector, or a manual export.

    5. Performance triage

    When I think about a traditional content audit, performance triage is usually what comes to mind. It helps me analyze a content library and identify the pages that deserve attention first.

    Before I begin, I make sure Claude has access to the right data through a connector such as BigQuery or the Semrush API. If that is not available, I export the data I normally use for large-scale audits, such as traffic, clicks, engagement metrics, conversions, rankings, and related performance signals.

    I ask Claude to prioritize pages that have suffered meaningful performance drops in the past six to 12 months, pages with high impressions but consistently low click-through rates, and pages that have been live long enough to rank but never gained traction.

    I also define what a meaningful performance drop looks like for the site I am analyzing, because traffic patterns vary by industry, audience, and page type. Then I ask Claude for a prioritized list of what is worth investigating and why. From there, I use the page-level audits above to diagnose the problem.

    If I have run this analysis before, I give Claude the previous output. That helps the skill learn the kind of prioritization and reasoning I expect.

    Dig deeper: How to build a Claude Code-powered second brain for agency work

    6. Topical gap analysis

    I treat entities as a major part of AEO and semantic search. A topical gap analysis helps me see whether my content library has enough coverage to build authority around the entities tied to my brand.

    The core question I ask is simple: what is my content library not covering that it should?

    To start, I create a list of target entities. For example, at my agency, I want to be known for SEO and AEO. If I have a clear list of services or products, I can use that instead of a formal entity list.

    Using Cowork or Code, I ask Claude to analyze my sitemap and compare it to those target entities. If I have a Screaming Frog export with URLs, page titles, and meta descriptions, I use that as input for a more accurate analysis.

    Then I ask Claude to identify topic clusters that are missing or underrepresented based on the target entities, services, or products. If I want prioritization, I can use the Semrush MCP so Claude can check search volume for potential keywords.

    Not every gap is worth filling. I filter the results against audience needs, business relevance, and editorial standards. Then I feed those decisions back into Claude so the skill produces better recommendations next time. The final list can go directly into my content creation workflow or be handed off to a content team.

    I do not try to audit everything at once

    I have seen content audits stall because the scope feels too large, not because the team lacks data. My preferred approach is to pick one audit and one article, run the workflow, save the skill, and use it again on the next piece.

    For me, iteration is part of the value. I enjoy taking one Claude skill, improving it, and then chaining it with other skills to uncover more content opportunities. Starting small is what makes the system easier to keep using.


    Inspired by this post on Search Engine Land.


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  • Bad Conversion Data Is Quietly Wrecking Google Ads

    Bad Conversion Data Is Quietly Wrecking Google Ads

    I used to think bad data mainly meant bad reporting. Now, in Google Ads, I see it as something much more expensive: bad delivery. When conversion data is wrong, it does not just make a dashboard confusing. It can train campaigns to spend budget chasing the wrong people.

    As automation takes over more of the ad-buying process, from creative generation to bidding, data has become one of the few inputs I can still control. It may also be the most important one, because automation can only optimize toward the signals I give it.

    I keep coming back to one question: what is worse, a brilliant ad shown to the wrong audience or an average ad shown to the right one? The first burns budget on people I do not want. The second may not win every click, but when someone does engage, at least they are closer to the customer I actually need.

    That is why I have to ask myself a harder question before launching any automated campaign: did I spend more time verifying the data than writing the ad copy?

    The cost of bad data has changed

    A few years ago, bad tracking was mostly a reporting problem.

    If a tag fired twice, a conversion was mishandled, a value came through incorrectly, or offline conversions stopped working for a few weeks, the main result was a dashboard that did not add up. It was frustrating, but the damage was usually limited. Someone would eventually question the numbers in a monthly review, I would trace the issue, fix it, and the next report would look cleaner.

    That same data now feeds the algorithm buying paid media. Smart Bidding does not wait for me to interpret a report or sit through a monthly review. It reads conversion data and acts on it before I may even notice that something is broken.

    The same wrong number now creates a very different outcome. A bad number in a report requires an explanation in a meeting. A bad number in a conversion action used for bidding costs money immediately, because the algorithm does not know the signal is wrong.

    It simply optimizes toward that signal the moment it sees it, and it does so efficiently.

    Google does not understand my funnel or my business

    Google may let me label conversion actions as “lead,” “opportunity,” or something similar, but those labels are mainly for organization. The platform does not truly understand where each conversion event sits in my funnel.

    What it sees is a conversion event with a numeric value attached to it, usually a currency value. It does not inherently know that a newsletter signup might be worth $2 in eventual value, a lead might be worth $60, and an opportunity might be worth $400. To Google, those are conversion events. Without better signals, it has no real context that one may be worth 200 times another.

    The algorithm is not optimizing for my business outcome by default. It is optimizing for the data I provide. If that data is wrong, the optimization will be wrong too.

    For example, if every form submission fires the same conversion with the same default value, I give the system no clean way to separate low-intent inquiries from high-value prospects. The algorithm treats them the same. And because low-quality leads are often cheaper to acquire, it can quickly flood the account with them.

    The cost per lead may drop from $40 to $25, and the dashboard may make performance look more than 35% better. But behind that cleaner metric, the pipeline can dry up as genuinely qualified inquiries quietly fall by half.

    Dig deeper: Why better signals drive paid search performance

    3 ways bad data quietly wrecks delivery

    Bad data can show up in different ways, but I see three issues that are especially likely to derail campaign delivery.

    1. Wrong event

    If I optimize for a top-of-funnel action like a page view while the real conversion events happen further down the funnel, the algorithm learns to buy more of those cheap events. The problem is that the lower-funnel activity may never follow.

    2. Wrong value

    If I count every conversion equally, or assign every conversion the same placeholder value, I hide the real differences in business value. When actual value can vary by 10 times or more, the algorithm will often chase the easier, lower-value conversions because they are cheaper to acquire.

    3. No data

    This problem does not get discussed enough. A complete break in conversion data can damage a campaign faster than almost anything else.

    On Day 1, the algorithm starts wondering where the conversions went. By Day 2, it begins assuming they may not be coming back. By Day 3, it can start making serious bidding changes. Within a week, many campaigns can throttle themselves down to almost nothing.

    How I pick the right signal for Google

    So how do I fix this? I start by choosing the signal that best represents business value, not just the easiest action to count.

    Take a typical lead generation business. Some leads will never convert, while others may be worth 10 times as much as the rest.

    If the form asks the right qualifying questions, I may already know which leads are which. But if I optimize for every submitted lead using a target CPA, I am telling Google that all leads are equally valuable.

    Imagine an account spending $20,000 a month at a $40 target CPA and generating about 500 leads. Only 150 qualify, and maybe just 50 are genuinely high value. A basic lead may be worth $60, a qualified lead may be worth $200, and a high-value lead may be worth $600. That is a 10 times spread in value.

    In that situation, I have several ways to improve the optimization signal.

    Optimize for a qualified lead: I can create a new conversion action, such as “qualified lead,” and fire it only when a lead has real value. Then I can move the target CPA strategy to that conversion action, knowing the campaign will ignore leads with no value. The advantage is that I train the campaign on a more meaningful signal. The downside is that every qualified lead is still treated equally.

    Assign conversion values and use target ROAS: I can add a currency value to the qualified lead based on the potential revenue it could generate if it becomes a sale. Then I can switch the campaign to target ROAS, allowing Google to optimize for return instead of simply counting leads. The tradeoff is that it may still buy larger numbers of lower-value leads if it can acquire them at the right price.

    Optimize for a high-value lead: I can create a “high-value lead” conversion event that fires only for top-tier leads, with or without a conversion value. Then I can optimize with either target CPA or target ROAS, depending on whether I care more about acquisition cost or return. The advantage is stronger lead quality. The downside is that, depending on spend and volume, the data may be too limited to support this approach until the account scales.

    These are only a few possible optimization signals, and they do not even go deeper into the funnel. I can apply the same thinking to lower-funnel milestones by creating separate conversion actions for events such as contacted lead, qualified contact, or high-value contact.

    Targeting and measurement can be different

    This sounds simple, but the conversion event I optimize for and the one I report on are not always the same. In many cases, they should not be the same. One trains the algorithm. The other tells me how that training is performing.

    In the example above, a client or internal stakeholder may still want to see cost per lead. That is a valid metric. But the campaign may be optimizing for the Qualified Lead conversion, not the original lead submission.

    I can keep the original lead conversion running purely as a reporting metric, so stakeholders still get their cost-per-lead view while the campaign bids on the qualified lead signal that actually reflects business value.

    Same campaign. Two conversions. Two very different jobs.

    That brings me back to the question I started with: did I spend more time verifying the data than writing the ad? In an automated account, data is no longer just measurement. Data is strategy.


    Inspired by this post on Search Engine Land.


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