Tag: AI Search

My heart sank when I learned that Bruce Clay had passed away. I knew he had been in the hospital, but my mind went straight to the two long conversations we had last fall: one simply to catch up, and one for what would become a deeply meaningful podcast interview.

I first reached out to Bruce nearly 25 years ago. I had emailed him cold to ask whether I could republish some of his industry writing about ethics. He said yes. Somehow, the article I cited unintentionally ranked No. 2 on Google for “Bruce Clay” for years. I joked with him about that more than once, and he always seemed both amused and slightly annoyed, probably because I had done it with his own content and his own blessing.

A few years later, I worked with Bruce and many other search professionals on the board of the Search Engine Marketing Professionals Organization, better known as SEMPO. It was a business nonprofit built to support and legitimize the then-new search industry. We promoted best practices, helped make the business case for search, and later became involved in U.S. Internet policy work in the early 2010s.

SEMPO brought together board members from around the world, and in a very literal way, it took some of us around the world. That work is where I really got to know Bruce. Later, we would run into each other at conferences, sometimes even on the same panels. We were doing serious work, but we also had a great time doing it. The organization lasted about 15 years, and if I remember correctly, Bruce was one of its founding members around 2000 or 2001.

One memory of Bruce has stayed with me vividly. A group of us from the SEMPO board were walking back to our hotel on the east side of Midtown Manhattan after dinner. A snowstorm had just begun, one that would leave several feet of snow by the next day. The usual roar of traffic had been softened by the weather and the empty streets. It was eerie, but almost joyously quiet. The city that never sleeps seemed to be taking a nap under a blanket of snow.

Then something happened that I had never seen before, and have never seen since.

As snow poured silently into the streets, a massive lightning strike hit just a few blocks away, over Bruce’s shoulder. I do not know whether he saw it directly. It felt like an explosion. We stood there for several minutes trying to understand the contrast: a shattering bolt of lightning between skyscrapers, in the middle of a torrent of snowflakes, with not a drop of rain.

None of us knew what to call it. I believe Bruce called it “thunder snow,” and the name stuck. In that moment, his naming streak continued.

Bruce was, and remains, the real deal in search. His legacy was never only about coining a term. He pushed the field forward, taught others generously, and stayed deeply connected to the people he cared about. Like many of the earliest professionals in search, he helped shape practices that still feel foundational today. Through his writing, interviews, books, tools, and hundreds of industry events, he became one of the people the industry looked to for clarity. For many who remember the beginning, and for many who still followed him closely, Bruce was the GOAT.

I always felt that Bruce approached search intellectually. I do not think he saw it only as a job. It was exciting, unfinished, and new. Very few people get to help invent an entirely new discipline, and Bruce understood what that meant. He also recognized that AI is one of those moments now, and he approached it with the same curiosity, energy, and insight he brought to early search. Many people in the industry may only now be realizing that Bruce pioneered things they do every day. They feel obvious now, but they were not obvious then. Even the basics had to be debated and established.

He was not only passionate about search. He was passionate and generous toward the people in search. If you cared about the work, you were part of his tribe. That was true for thousands of people in the industry, myself included.

With Bruce, I could get deep into the weeds of the trade and still talk broadly about where everything was headed. He was an engineer with an MBA, and that combination came through in his leadership, expertise, and authority. He understood the work from top to bottom, and then back to the top again.

He was also genuinely kind. He had friends around the world. In our last conversations, I sensed that he was content with his life and accomplishments, and that he felt blessed by the path life had given him. He had nothing left to prove.

In the podcast interview, Bruce was as sharp and insightful as ever. He offered some of the most sensible thinking I have heard about where search is going in the world of LLMs. He was still innovating, just as he had been when search first began taking shape nearly 30 years ago.

Because search is so closely tied to language, I have been especially interested in how we think about, and what we call, this “new” thing. Bruce’s perspective helped crystallize my own research. Over the last year, I have watched much of the industry move toward the same conclusion he shared in our discussion.

If you are one of the many thousands of people who talked shop with Bruce over the years, I think you will recognize him in the ideas that follow. You may even relive some of your own conversations with him.

As I reviewed the podcast transcript, I realized we had recorded hours of conversation beyond search, including cars and all kinds of other subjects. At the end of our first conversation, he said goodbye with great love and care. That was Bruce. Those words land differently with me now, and they always will.

Rest in peace, Bruce. I miss you already.

What Bruce taught me in our final industry conversation

When I asked Bruce to talk about how he got started in the 1990s, he took us back to 1996. He had been working in corporate roles and wanted to become a consultant. His background was in math, programming, mainframes, PCs, networking, and optimization. When the Internet began moving into the mainstream, he saw something that matched both sides of his skill set: marketing and technical work.

He started studying search engines because that was where the opportunity was. He experimented with what they wanted, adjusted web pages, and watched rankings appear. Then people began calling him and paying him. What he thought might become a one-person consulting business grew quickly into something global, with offices and work across Japan, Australia, Asia, Europe, India, and beyond. Bruce told me he never would have predicted it would take off the way it did.

I reminded him how small the field was in those days. There were literally only tens of people doing this early on. Bruce was one of the first to build a legitimate service for businesses that needed to rank for their own brand names and for broader generic terms, while other corners of the field were still experimenting with black-hat tactics.

Bruce pointed out that this was three years before Google. Search was a wild west. There were more than 20 major search engines, and many of them were taking data from one another. At the first SEO conference he remembered attending, all of the leading people in the field sat together at one round table in a bar. He joked that if a natural disaster had happened there, the whole industry might have disappeared.

We talked about Danny Sullivan, Search Engine Watch, Search Engine Strategies, and the early vocabulary of the industry. Bruce had long been credited with helping coin the term “SEO,” though he was careful to say that no one can know who said something first. What he did know was that only a handful of people were in the room when the term started to take hold.

At the time, other terms were in play, including “search engine positioning” and “ranking.” Bruce believed “optimization” won because it sounded technical, valuable, and precise. It was like fine-tuning a race engine. People could see themselves building a profession around it. Once the industry attached itself to that word, the term spread quickly around the world.

That led us into the newer terms now being proposed around AI, including AIO, GEO, and AEO. I have been writing about how many of these terms still depend on the word “optimization.” Bruce’s view was clear: search engine optimization was never limited to organic blue links. It was about optimizing for anything a search engine produces that can drive business and traffic.

In Bruce’s view, if AI appears inside search and influences discovery, citations, visibility, or traffic, then it belongs under SEO. GEO and AIO were not separate disciplines to him. They were extensions, just like link building or on-page optimization. He warned that many new terms are marketing labels more than practical new fields. If the work required to appear in AI results is still mentions, links, schema, authority, content structure, and rankings, then the work is still SEO.

That point stayed with me. Bruce said that if someone claims you no longer need SEO and only need AI optimization, you should watch closely, because either they are going to do SEO under a different name or they do not understand what they are doing. He believed ranking in AI was possible, but the method was deeper and more complex than traditional SEO. To him, it was still SEO, just several levels more advanced.

We also discussed whether AI feels like search did in the late 1990s. Bruce believed it does in important ways. AI depends heavily on search engines because search engines have spent decades fighting spam and building trust signals. AI systems do not yet have that same history, so they rely on what search engines have already learned to filter, evaluate, and rank.

Bruce also believed AI could still be gamed at the content level. If enough pages repeat a false idea, an AI system may begin to treat it as true. He had already seen examples of people trying to influence AI answers by placing their names into “best SEO” lists across enough sources. To him, this was a sign that AI would need its own version of the spam fight search engines have been having for decades.

One of the most important parts of our conversation was Bruce’s explanation of Google AI Mode and how it changes the way SEOs should think about structure. He described how a query can produce an overview, followed by sections and subsections that allow users to drill into narrower parts of a topic. When a user clicks into a section, the supporting sites can change to match that specific subtopic.

That means content cannot simply be built around one broad keyword anymore. Bruce believed pages need to be structured so each section can stand on its own as an expert answer. A page should support a topic, but every H2-level section may need its own clarity, completeness, and internal logic. In his view, this raises the importance of siloing across a site and within a page.

I framed this as a shift from keyword-led thinking to context-led thinking. Bruce agreed and connected it to entities, fan-outs, references, and cross-links. Keywords helped build the industry, but he believed the future depends on understanding entities in context. If content cannot answer the question clearly, it fails the core purpose of AI-assisted search.

Bruce described the long-term target as something like the Star Trek computer: no matter what question someone asks, the system provides the answer. We are not there yet, but that is the direction. For websites, he believed the future architecture is question-centered, highly usable, structured into sub-silos, and able to answer and refer within a page while also fanning out to supporting pages.

That naturally led us to content. Bruce said that for years SEO treated content like a stepchild, but now content is a peer. If SEO teams and content teams do not share the same goal, they will keep writing the way they did 20 years ago and fail in the AI search environment. He was already being hired to train content teams, even though he did not consider himself a “content guy” in the traditional sense.

He believed the industry still suffers because SEO and content do not cross-pollinate enough. Content marketers may not attend SEO conferences, and SEOs may not spend enough time learning how content teams actually work. That separation matters more now because the structure of a page, the expertise of each section, and the way a topic is divided all affect visibility in AI-driven search experiences.

Bruce’s advice was direct: stop spreading one keyword across a page and calling that optimization. Instead, build each section as if it were a standalone expert answer. If the sections belong to the same theme, they should support one another, but each needs to carry its own weight. In his words, the hierarchy is no longer only the page. The hierarchy is also the section of the page.

When I asked Bruce about AI-generated content, he made an important distinction. AI is a tool, not a solution. He did not believe businesses should simply generate content, read it once, and publish it. Detection tools are inconsistent, and search engines may not reliably identify every AI-generated page. But that does not make low-effort AI content a good strategy.

Bruce believed AI is strongest as a research assistant. His own Pre-Writer product was built around that idea: gather deep research and give a human writer a stronger starting point. The writer still finishes the work, adds style, voice, judgment, compliance, and business understanding. For Bruce, reducing a four- or five-hour writing project to two hours was a win. Replacing the writer entirely was not.

He was especially clear that writers are artists. AI does not know a business the way its people do, and it does not bring the same finesse or judgment. The future, in Bruce’s view, requires writers, SEOs, and AI workflows to be integrated around shared goals. Without that maturity, teams will keep producing pages that look like they were built for search 10 years ago, and those pages will be ignored.

We ended by talking about tools. Bruce reminded me that in the beginning, he wrote tools because none existed. He built one of the first page analyzers, including what he once called a keyword density analyzer. He later received a patent related to that kind of technology. His tools were never meant to replace large platforms like Semrush, Ahrefs, or Surfer. They were meant to extend them by analyzing things those platforms did not.

Bruce pointed people to seotools.com and described the tools as inexpensive power tools, not products designed for the masses. Some users did not understand them at first, but came back later when they saw the value. He was still building, still solving problems, and still thinking about what the industry needed next.

Near the end, Bruce mentioned a newer tool designed to show traffic loss through Search Console data over time, helping site owners see whether they had fallen off a cliff or declined gradually. It struck me as classic Bruce: while others complained that something should exist, he was building it.

I thanked him for the conversation, and he answered with warmth: he was glad I had him on, and he loved talking with me. I hear those words differently now. I am grateful we had that final conversation, and I am grateful for everything Bruce gave to search, to this industry, and to the people inside it.

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