Tag: AI Visibility

  • How AI Is Reshaping Search Demand Across 1M Keywords

    How AI Is Reshaping Search Demand Across 1M Keywords

    I do not see search demand disappearing. I see it moving. In this analysis, 29% of high-volume search demand is declining, while nearly the same amount is growing somewhere else. Overall demand is essentially flat because people are redistributing how and where they search instead of abandoning search altogether.

    That changes how I think about SEO strategy. I would not start by panicking over shrinking keywords. I would start by identifying which queries are losing volume, which ones are gaining momentum, and where a brand can build enough authority to appear in both traditional search results and AI-generated answers.

    This study looks at where search demand is shifting, which industries are seeing the sharpest changes, and what those patterns mean for SEO teams trying to adapt to AI-driven discovery.

    In 2024, Gartner predicted that traditional search engine volume would fall 25% by 2026 as consumers shifted to AI chatbots and virtual agents. Fractl and Search Engine Land set out to test that prediction. (Disclosure: I’m the co-founder of Fractl.)

    I worked from Semrush data covering 1,010,848 high-volume keywords, each with at least 10,000 monthly searches, across 379 brands in eight verticals. I also looked at survey responses from 1,004 U.S. consumers to better understand how AI is changing the way people search.

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    The analysis measured which keywords gained or lost search volume over the past year, how those shifts differed by industry, and how consumer behavior is evolving as AI tools become part of everyday discovery.

    The 29% search decline is real, but it depends on the vertical

    Across more than 1 million high-volume keywords, I found that 29% of search volume is in measurable decline. That is 4 percentage points above Gartner’s forecast. In a dataset representing 35.4 billion monthly searches, that difference represents a meaningful amount of search activity.

    The impact is not evenly distributed. FinTech showed the largest decline at -37.7%, while Lifestyle saw the smallest decline at -15.2%. Only three of the eight verticals, Insurance, SaaS, and Lifestyle, came in below Gartner’s 25% threshold. FinTech, HealthTech, and Wellness were well above it.

    The pattern makes sense when I look at how information-heavy each category is. When a chatbot can answer the question completely, such as summarizing drug interactions, explaining deductibles, or giving a quick overview of a fund, search volume is more likely to fall. When people need to compare prices, complete a transaction, or navigate to a specific site, search demand tends to hold up better.

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    That is why transactional verticals such as SaaS, Lifestyle, Insurance, and Travel are growing or staying close to flat. Information-heavy verticals such as HealthTech, FinTech, and Wellness are seeing the largest declines.

    Before reacting to broad claims about AI-driven search decline, I would benchmark these findings against the specific vertical in question. HealthTech and FinTech teams should expect more exposure than the overall 29% decline suggests. SaaS and Lifestyle teams have more reason to challenge the idea that search demand is simply collapsing.

    Search demand is being redistributed

    The headline number gets attention, but the offset is just as important. Demand did not vanish. It moved to a different set of words, and those are the terms I would want to understand first.

    Among the high-volume keywords tracked, 40.7% are in measurable decline, meaning they lost more than 15% of their volume over the past year. Within that group, the average decline is -41%, and 112,378 keywords lost more than 40% of their volume. For brands that depend on those terms, the impact is significant.

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    At the same time, 20.1% of keywords are growing by more than 15%. When I add up the volume on both sides, the decline and growth almost cancel each other out.

    The 285,489 declining keywords represent roughly 10.29 billion monthly searches. The 140,835 growing keywords represent roughly 10.31 billion monthly searches. Across the entire dataset, the net change is +16.8 million searches per month.

    Fewer keywords are growing than declining, but the growing keywords carry more volume each. That is why the totals balance out. In practical terms, I see demand relocating more than shrinking.

    The vertical-level growth-to-decline ratios show where that new demand is landing. Lifestyle leads at 2.6x, with 40% of keywords growing versus 15% declining. SaaS follows closely at 2.5x, with 48% growing versus 19% declining. HealthTech sits at the other end with an inverted ratio of 0.4x, making it the most disrupted vertical in the set.

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    The first audit I would run is simple: pull the tracked keyword set, filter it by year-over-year volume change, and see which side of the ledger the portfolio sits on.

    Non-branded queries are the most vulnerable

    I see non-branded queries as the easiest ones for AI chatbots to replace. When a search term does not include a brand name, the user is not necessarily trying to reach a specific site or source. The full exchange can happen inside the chat window.

    Across the dataset, 90% of all tracked search volume is non-branded. HealthTech, at 99.6%, and Wellness, at 98.5%, are the most exposed. Insurance, at 73.8%, and SaaS, at 82.0%, are less exposed, and both are growing overall. SaaS volume is up 48% year over year, while Lifestyle is up 40%.

    If I wanted to identify the content most at risk, I would start with keyword patterns. They offer one of the clearest signals in the study.

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    The reason SaaS and Lifestyle can be heavily touched by AI and still grow comes down to what happens after the AI answer. If AI recommends a project management platform or a couch, many people still search for the specific brand, retailer, review, or product page before buying. The AI answer creates a downstream search.

    HealthTech and FinTech often behave differently. A drug-interaction question or a “what is a deductible” query can be answered completely inside the chat window. There may be no next step that sends the user back to Google.

    If a category produces complete AI answers with no natural next click, I would treat AI visibility as a core strategy, not an SEO side project. In those cases, showing up in the answer may be the entire opportunity.

    70% of consumers use AI more, but only 17% use search less

    The keyword data shows what is happening in the index. The survey data shows what is happening in the minds of the people doing the searching.

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    Search behavior is spreading across more platforms. Many people are adding AI to their routines without giving up Google.

    Social platforms are also acting like search engines in a way they did not a few years ago. YouTube leads at 68%, followed by Reddit at 57%, Instagram at 42%, Facebook at 40%, and TikTok at 33%.

    If I had not already prioritized YouTube and Reddit, I would move them up the list. Both rank ahead of TikTok, Instagram, and Facebook as search destinations, and both can also surface in Google results, which gives visibility there a compounding effect.

    What has actually moved from Google to AI

    More than a third of respondents, 35%, say they have not replaced traditional search with AI for anything yet. Among those who have, how-to guides and tutorials have taken the biggest hit.

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    For purchase research, 47% of consumers start with a traditional search engine, tied with online retailers at 47%. Only 13% start with an AI chatbot, and shoppers check an average of three online sources before making a purchase.

    The number I would bring to a strategy meeting is this: nearly one in five consumers, 18%, have bought something based on an AI recommendation without checking it against a separate search.

    That creates a different kind of buyer journey. In that path, the brand may never receive a search-driven touchpoint. To be considered, the brand has to be one of the names the chatbot returns.

    Gen Z and millennials are 2.5x more likely than baby boomers to buy based on an unverified AI recommendation, at 20% versus 7%. Across all consumers, 59% say they are likely to visit a brand’s website after an AI chatbot mentions or recommends it.

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    That is the emerging conversion funnel I am watching closely. Brand mentions in AI answers are starting to function like rankings. Visits to a brand’s website after an AI mention are starting to look like the new click-throughs.

    Trust is still mixed. In the survey, 33% of consumers trust AI and traditional search equally, 46% trust search more, and 20% trust AI more.

    More than half of consumers, 56%, are at least somewhat skeptical of AI product recommendations. I read that as a sign that people are willing to let AI filter and shortlist options, but many still want to verify before they buy.

    The 5-year outlook: Google is not going away, but the shift matters

    When asked whether Google will still be their primary search tool in five years, 52% of consumers say yes, including 17% who say definitely and 35% who say probably. Another 27% are unsure, while 20% say probably or definitely not.

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    The top reasons people prefer AI over traditional search are better summaries across sources, at 21%; faster and more direct answers, at 20%; and the ability to ask conversational follow-up questions, at 19%. More personalized results and avoiding website click-throughs were much lower, at 6% and 4%.

    When asked what would bring them back to traditional search, the top answer was AI giving unreliable answers, at 35%. That means much of this shift depends on whether AI maintains trust as adoption scales. More accurate search results followed at 29%, then a preference for multiple source links at 22%, and privacy concerns at 20%.

    The 20% who expect to leave Google are not the majority, but I would not dismiss them. A strategy does not need to be rebuilt entirely around them today, but brands do need to appear where those users are already moving.

    What this means for content and SEO strategy

    I see Gartner’s 25% prediction as a useful directional warning. The real shift may be steeper, but calling it only a decline misses the more important story. Total search volume is basically flat. What has changed is which searches carry the demand.

    AI visibility is not just a threat to manage. I see it as a distribution channel. With 59% of consumers saying they are likely to visit a brand’s website after an AI mention, GEO has become a meaningful part of brand discovery.

    Earned media, credible third-party coverage, and strong entity signals all help brands appear in chatbot answers. That is why digital PR and GEO are becoming more closely connected.

    Search is moving, not disappearing.

    The brands that lose will be the ones still optimizing mainly for queries that AI now answers better. The brands that win will be the ones building enough authority to become the answer, whether that answer appears in Google or inside a chatbot.

    Methodology

    This study combined two data sources to test Gartner’s 2024 prediction that traditional search engine volume would fall 25% by 2026.

    Fractl and Search Engine Land analyzed Semrush search volume data for 1,010,848 high-volume keywords with 10,000 or more monthly searches each, covering 379 brands across eight verticals: FinTech, HealthTech, Wellness, Travel, Education, Insurance, SaaS, and Lifestyle. The dataset represented 35.4 billion in aggregate monthly search volume. Keyword-level year-over-year volume change was measured as of April 2026 and classified as declining, meaning more than 15% loss; stable, meaning within 15%; or growing, meaning more than 15% gain. Query pattern groupings, including “What is X,” “Best X for Y,” “X vs. Y,” and “How to X,” were applied at the keyword level.

    Fractl and Search Engine Land also surveyed 1,004 U.S. consumers about their search habits, AI tool adoption, and purchase research behavior. The sample was 52% women, 46% men, and 1% nonbinary, with 49% millennials, 26% Gen X, 16% Gen Z, and 9% boomers. The median respondent age was 41, with a range of 18 to 82.


    Inspired by this post on Search Engine Land.


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  • ChatGPT Thinking Mode Is Reshaping Brand Citations

    ChatGPT Thinking Mode Is Reshaping Brand Citations

    I see ChatGPT’s high-reasoning mode acting like a very different search surface for brand visibility. In a Semrush analysis with Kevin Indig, ChatGPT cited different domains than it did in minimal reasoning mode and ran nearly five times as many web searches before answering.

    By the numbers, the shift is hard to ignore. Only 25.6% of cited domains overlapped between minimal and high reasoning for the same prompts. That means nearly three in four sources changed when ChatGPT moved from Instant-style answers to Thinking-style answers.

    I also noticed that Thinking mode used more sources overall. Citation rates rose from 50% in minimal reasoning to 68% in high reasoning. When ChatGPT did cite sources, it used more of them too, increasing from 2.6 to 4.5 citations per response. Across the test set, high reasoning ran 1,130 web searches, compared with 245 for minimal reasoning.

    Reddit lost ground in high-reasoning answers. Reddit’s citation share dropped from 15% to 7% when high reasoning was turned on. User-generated content and review sites also declined, falling from 14.3% to 6%.

    At the same time, I saw more weight shift toward institutional and official sources. Government and academic sources rose from 1.9% to 8.8%, while official documentation and support pages grew from 12.4% to 17.5%.

    Comparison prompts drove the most search activity. At the comparison stage, high reasoning averaged 24 sub-queries per prompt, compared with 5.5 for minimal reasoning. Average citations also peaked there, reaching 9.8 per high-reasoning response versus 5.8 for minimal reasoning.

    For example, I would expect a CRM comparison to trigger separate searches for pricing, integrations, security, support pages, and documentation before ChatGPT forms its final answer.

    Early citations also appeared to last longer. High reasoning was more likely to carry a brand from early research into later buying questions. In four of the 20 journeys tested, a brand cited at the problem stage still appeared at the selection stage. Minimal reasoning showed no full-journey persistence, meaning no brand cited at the Problem stage survived through to the Selection stage of the same journey.

    I also found the domain reuse pattern important. High reasoning reused the same domains more often within a single answer, with the same domain appearing multiple times in 51 of 100 high-reasoning responses. Minimal reasoning did this in 26 of 100 responses.

    Finance saw the biggest citation jump. The lift varied by category, but finance had the largest increase, with citation rates rising 28 percentage points in high reasoning. Health and lifestyle rose 24 points, while B2B SaaS gained 16 points.

    Consumer tech barely moved, rising only 4 points. Even though high reasoning ran more sub-queries for consumer tech prompts than for any other category, it often landed on the same brands and sources as minimal reasoning.

    Why I care about this: content can appear in fast ChatGPT answers but disappear when users ask more complex questions. Visibility depends on whether my pages, documentation, and third-party references can surface across the smaller searches ChatGPT runs before it answers.

    About the data: Semrush and Indig tested 100 prompts across 20 buyer journeys in B2B SaaS, finance, consumer tech, and health and lifestyle. Each prompt ran once in minimal reasoning and once in high reasoning. The analysis tracked citation rate, cited sources, and fan-out queries.

    The report: Only 25% of cited sources overlap between ChatGPT’s different reasoning modes [Study]


    Inspired by this post on Search Engine Land.


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  • GraphRAG SEO: Why Entity-First Retrieval Matters

    GraphRAG SEO: Why Entity-First Retrieval Matters

    Making a brand machine-readable and improving its odds of being selected for AI-generated answers are important, but I see them as only part of the larger shift. Under the surface, a retrieval layer is changing how AI systems identify entities, connect facts, and decide which brands deserve to be cited.

    That layer is GraphRAG. Once I understand how it works, “optimize for AI” stops feeling like a vague instruction and starts looking like a practical SEO strategy.

    What is GraphRAG, actually?

    GraphRAG extends traditional retrieval-augmented generation (RAG) by adding a knowledge graph. That graph helps AI understand entities and the relationships between them, instead of treating content as disconnected text fragments.

    Microsoft Research introduced GraphRAG in 2024, and a broader ecosystem has formed around it since then. Instead of pulling from a flat sea of text chunks, GraphRAG builds a map.

    In that map, nodes are the entities: a company, product, person, certification, location, or concept. Edges are the relationships between those entities, such as “offers,” “is certified by,” “authored,” or “operates in.”

    I think of it as a system of things and the lines connecting them. When a model works from a map instead of a pile of scraps, it does not have to guess its way toward an answer. It can follow the relationships.

    If the map says Entity A holds Certification B in Region C, the system can follow that path with confidence instead of inferring the connection and hoping it is right. That is why graph-based retrieval can produce more complete, better-grounded answers to complex questions with fewer hallucinations.

    Microsoft described this failure mode in its GraphRAG patent, “Knowledge Graph Extraction” (US20250131289A1). The patent calls out a recall problem in naive RAG: a less prominent entity can disappear inside chunk embeddings, which means the system may retrieve nothing useful.

    It also describes one of the fixes: entity resolution. When duplicate spellings or variations of the same thing are merged, the system can treat them as one entity instead of scattering their authority across several weak signals. That is one of the core building blocks behind graph-based retrieval.

    Dig deeper: What patents reveal about the foundations of AI search

    Why strong content still gets passed over

    Traditional RAG works by chopping content into fixed chunks, turning each chunk into a vector, and storing those vectors in a database. When I ask a question, the system retrieves the closest chunks in vector space and passes them to a language model to generate an answer.

    That can work for simple questions like “What is the capital of France?” It struggles with the questions that usually matter most in business: the multi-step questions.

    If I ask a system to find a provider that offers a specific service, holds a specific certification, and operates in a specific region, naive RAG may stitch together an answer from scraps that merely sound related. It does not truly understand how the facts connect, so it guesses across the gaps.

    When a system has to guess, the safer move is often to leave a brand out rather than risk saying something inaccurate about it. That is the part I think many SEO teams need to sit with.

    This explains a common frustration: “Our content is strong, but AI systems still do not cite us.” The issue may not be content quality. GraphRAG consistently outperforms naive RAG on complex, multi-hop questions where vector search falls apart. That is where the visibility leak often starts.

    In many cases, the machine could not reliably tell what the brand is, how its facts fit together, or whether it could trust those relationships enough to cite the brand by name.

    The three problems GraphRAG is built to fix

    I see GraphRAG lining up with three SEO problems that show up again and again: disambiguation, attribution, and relationships.

    Disambiguation matters when the same entity appears under different names and gets counted as several weaker signals instead of one strong one. If “the firm,” “the agency,” and the actual brand name never resolve to a single entity, authority gets split.

    Attribution matters when the fact survives but the credit disappears. When content is blended into an AI answer, the brand behind the original insight can easily vanish.

    Relationships matter when the connections that give expertise meaning stay buried in prose instead of being declared in a way a machine can read.

    If I have ever watched AI repeat something a company wrote without naming it, or credit a competitor for a specialty the company actually owns, I have seen all three problems in action.

    What ties them together is simple: this is not only a content problem. It is an identity problem.

    Same sentence, more machine-readable context

    I want to make the idea of an entity concrete, because it can become abstract quickly. I will use one real-world example and one fictional example.

    Start with Wayne Gretzky. Search his name in almost any AI client and I expect to see a confident summary: facts, former teams, records, and related links. That confidence is not luck. It is what a well-established entity looks like. His identity is nailed down and agreed upon across the web, so the system does not have to guess who he is.

    Now imagine the opposite. Picture a goaltending coach in Moncton. I will call her Marie Tremblay. Her About page says: “Our head coach, Marie ‘Lefty’ Tremblay, has run elite goaltending camps across the Maritimes for 20 years.”

    That is a good sentence. A parent understands it immediately. I would not rewrite it into robotic prose just to satisfy a machine. Optimizing for AI does not mean abandoning human voice.

    The better move is to keep the sentence and add context around it. I need to make explicit what a human reader infers automatically.

    That means clarifying that “Lefty” and “Marie Tremblay” are the same person. It means connecting Marie to the academy, to goaltending as a discipline, and to the Maritimes as the region she serves. It also means making “20 years” and “elite” verifiable claims rather than loose adjectives.

    A human gets all of that from one sentence. A machine may not. My job is to close the gap between what the reader understands and what the system can verify, so Marie becomes as legible to AI retrieval systems as a famous entity like The Great One already is.

    Why a flat triple is no longer enough

    Knowledge graphs are built on triples: subject, predicate, object. “Acme offers consulting” is clean and useful, but it is flat. A bare triple cannot easily carry the high-stakes details that matter, such as whether the relationship is true, where it applies, who says so, and what evidence supports it.

    The standards community is working on that gap. The W3C is extending the model with Resource Description Framework (RDF)-star, which allows site owners to make statements about statements. In practice, that means source, date, confidence, and other metadata can attach directly to a relationship instead of floating around as a disconnected claim. It is moving through the RDF 1.2 standardization process, with the RDF 1.2 Primer serving as a plain-English introduction.

    Microsoft’s GraphRAG patent points in a similar direction. It pulls claims into a subject-action-object structure and weights relationships by how often they appear, instead of treating every stated link as equally reliable.

    The practical lesson is clear to me: the future is not just saying two things are related. It is saying they are related and showing the proof in a form a machine can verify. A richer triple beats a flatter page.

    The publishing layer is starting to respond

    I am also watching the publishing layer, because that is where the shift is becoming visible outside the models themselves.

    On June 1, the new open standard EntityMap launched a 33-day public consultation ahead of its July 1 launch. It was started by Fred Laurent, CTO of InLinks and Waikay, with backing from Dixon Jones. For anyone following entity SEO and the move from “strings to things,” those names matter.

    The concept is deliberately familiar. Where sitemap.xml tells search engines which pages exist, an entitymap.json file tells AI systems what an organization knows: which entities it covers, how they relate, and where the evidence lives.

    EntityMap aims at the same three problems: disambiguation, attribution, and relationships. It also builds in the richer-triple idea by allowing declared relationships to carry receipts, including a source URL, publisher, and timestamp.

    I would treat it as a signal, not a mandate. EntityMap is a proposal in consultation, not a requirement. No major engine has committed to reading files like these, so I would not turn it into another box-checking exercise yet. The important point is that credible people are building entity-first publishing standards, and that direction is worth watching.

    The honest state of GraphRAG

    I do not think GraphRAG belongs in hype territory, because two realities keep it grounded.

    First, GraphRAG is expensive. Building the map requires a language model to extract entities and relationships, and that is the costly part. By Microsoft’s own estimate, graph extraction accounts for roughly 75% of indexing costs. That LLM cost is one reason web-scale, real-time graph retrieval has not taken over everything overnight.

    Second, the cost curve is bending. Recent research is attacking the infrastructure problem directly, including TurboQuant, a vector compression method from Google Research and NYU, presented at ICLR 2026. It reduces the memory footprint of vectors these systems traverse while preserving quality well enough to make the economics more interesting.

    That does not mean every engine is running GraphRAG across the open web today. It means the economics are improving, which helps explain why entity-first standards are emerging now. I am cautious about anything framed as inevitable, but this shift makes practical sense.

    Structured data still matters. Schema.org markup, a clean Knowledge Panel, consistent NAP, and strong entity signals are not going away. Entity-first work extends that discipline. It does not replace it.

    My entity-first action plan

    Here is how I would make this practical without betting everything on one standard.

    Inventory entities, not just keywords. I would go beyond the search terms that historically brought traffic and list the things the brand genuinely knows about: products, services, people, methods, concepts, locations, and credentials. That becomes an entity map, whether or not it ever gets published as a formal file.

    Disambiguate, then connect to the graph. I would claim and confirm the brand’s Wikidata entity and Google Knowledge Panel where possible. I would standardize naming, resolve variants, and keep sameAs links consistent across structured data. This is how “Lefty” and “Marie Tremblay” become one clear identity instead of two weak signals.

    Make relationships explicit. I would use Schema.org types and properties such as Organization, Person, Product, knowsAbout, sameAs, and author so expertise is declared rather than implied. I would also mirror those relationships in internal linking.

    Attach evidence to every claim. I would connect important facts to verifiable sources: named authors, first-party data, citations, documentation, and dated references. Graph-based systems increasingly need proof behind a relationship, not just the assertion.

    Front-load defining facts. Retrieval still works through narrow windows, so I would place the clearest, most verifiable statement of what the brand is and what it does near the top of important pages.

    Watch the publishing layer without overcommitting. I would read the EntityMap spec, follow how it develops, and decide later whether an entity index belongs in the stack. Schema.org work should continue either way.

    Tie the entity map to revenue. I would map entity coverage to the queries and answer surfaces that influence leads, sales, margin, and retention. That helps leadership see entity work as revenue protection, not an academic exercise.

    Measure what AI systems can recognize

    Rankings and clicks still matter, but they describe the old search-page model. I would add metrics that show whether AI systems can recognize, trust, and cite the brand.

    AI citation share measures how often the brand is named or cited in AI answers compared with competitors. I would track it monthly with an AI visibility tool.

    Entity recognition asks whether priority entities have confirmed Knowledge Panels, Wikidata entries, and consistent identity signals. It is simple, but foundational.

    Relationship completeness looks at how many priority entities have explicit, marked-up relationships and consistent sameAs links.

    Attribution rate tracks how many core claims are backed by linked, verifiable evidence.

    Answer-equity proxies include branded-query lift, assisted conversions from AI referrals, and lead stability as raw click volume softens. These business signals help show whether authority is compounding even when CTR is harder to read.

    Where graph-based retrieval is heading

    I expect graph-based retrieval to keep moving toward multimodal graphs, where text connects to images, audio, video, and structured data. I also expect more streaming and incremental indexing for live data, plus domain-specific ontologies for areas like medicine, finance, and law.

    The move from strings to things is gaining momentum. The brands that stay visible will not simply be the ones publishing the most content. They will be the ones machines can understand without guessing, with clear entities, explicit relationships, and claims backed by evidence.

    I do not need to wait for a new standard to launch before preparing. I can make a brand more legible now to systems that do not just read pages, but read what the brand knows. In the answer economy, I see the real battleground as identity, not just content.


    Inspired by this post on Search Engine Land.


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  • How AI Search Is Redefining Global SEO Ownership Now

    How AI Search Is Redefining Global SEO Ownership Now

    Global SEO data hub

    Earlier this year, I made the case that the core fundamentals of international SEO still matter. I still believe that. Hreflang, localization, technical excellence, and market-specific content remain essential because search engines and LLMs still need to discover, understand, and connect content with the right audiences.

    What has changed is the environment those fundamentals now operate in.

    For decades, I watched multinational organizations treat markets as mostly separate digital ecosystems. Content created in one market usually stayed there, and governance focused on managing websites, content, and technical implementation across different regions.

    Today, those boundaries are much harder to see.

    AI systems can translate content, synthesize information from multiple sources, and increasingly sit between organizations and their customers. Information that once lived inside one market can now shape visibility, recommendations, and customer experiences across many regions.

    As those boundaries blur, I see the governance challenge expanding. International SEO is no longer only about managing websites across countries. It now requires organizations to manage the knowledge, expertise, and information that search engines and AI systems use to represent them globally.

    Why I believe the governance model must change

    Historically, many website and localization decisions were built around operational efficiency. Headquarters created content, technology platforms, and standards for global distribution, while local markets adapted those assets for their own audiences.

    That model worked because scale often outweighed the limitations of localization. Consistency improved, costs came down, and organizations could deploy content and technology across dozens of markets far more efficiently than local teams could manage independently.

    The challenge now is that AI systems are changing what gets rewarded.

    Scale and standardization still matter, but search engines and AI systems increasingly look for signals of expertise, relevance, and geographic specificity. Content that reflects local regulations, market conditions, customer expectations, and industry practices often provides context that translation alone cannot reproduce.

    At the same time, AI systems can magnify inconsistency. Contradictory product information, conflicting entity definitions, inaccurate regulatory guidance, and fragmented technical implementations can create confusion across search engines, answer engines, and AI-powered experiences.

    That is why I do not think organizations can optimize only for efficiency or only for localization anymore. They need governance models that protect global consistency while giving local markets room to contribute the expertise and context that increasingly drive visibility and trust.

    Hreflang solved routing, not understanding

    In my previous hreflang article, I argued that hreflang still belongs in an international search strategy, even in the age of AI. I stand by that view.

    But hreflang does not decide which market perspective should be prioritized when AI systems synthesize information from multiple sources. It also does not determine which content demonstrates the strongest expertise when AI-generated answers are produced.

    As search moves from retrieval toward synthesis, I believe organizations need to think beyond routing users to the right page. They also need to govern the knowledge that powers those answers.

    What I would centralize

    My simplest rule is this: if an activity creates enterprise risk when it is handled inconsistently, it should usually be governed centrally.

    Technical SEO standards are a clear example. Search engines and AI systems do not evaluate websites one market at a time. They evaluate the broader ecosystem of signals an organization provides. CMS governance, structured data standards, entity definitions, AI crawler policies, measurement frameworks, and technical infrastructure all benefit from consistency.

    Many international organizations have already faced a version of this problem.

    Years ago, before hreflang existed, many global companies used IP detection to route users to the market website they believed was most appropriate. The problem was that Google primarily crawled from U.S.-based IP addresses. When Google tried to access French or Japanese content, it was often redirected to the U.S. site instead.

    Individual markets could not solve that on their own because the routing rules affected every market at once. The solution required global governance with local input.

    I see AI crawler management creating a very similar challenge today.

    Organizations now have to decide which AI systems can access their content and whether those systems can reach the market-specific information they are meant to understand. For companies still relying on geographic routing, market gateways, or IP detection, the governance issue should feel familiar even if the technology is new.

    The platforms have changed, but the lesson has not. Some decisions are too interconnected to manage market by market.

    What I would localize

    If technical infrastructure benefits from consistency, content benefits from expertise.

    For years, multinational organizations followed a simple model: create content in the primary market, then translate, adapt, and distribute it globally. That approach delivered real efficiencies. It helped organizations scale content production, maintain brand consistency, and support dozens of markets with shared resources and common technology platforms.

    Traditional search engines could lean on signals like hreflang and country targeting to understand regional relevance. AI systems increasingly evaluate the content itself. When multiple markets publish nearly identical versions of the same information, language models may treat them as variations of one source rather than distinct expressions of expertise.

    To stand on its own, content increasingly needs market-specific signals such as local regulations, terminology, customer expectations, industry practices, and other forms of geographic specificity.

    That is why I believe content ownership, audience research, local authority building, regulatory content, and market expertise should usually stay close to the market. The goal is not localization for its own sake. The goal is to make sure expertise comes from the people closest to the customer and that the content reflects the realities of the market it serves.

    The strongest multinational organizations will still use global content frameworks, shared resources, and common technology platforms because those efficiencies remain valuable. The hard part is preserving those efficiencies while giving local markets enough space to contribute expertise that is visible, differentiated, and meaningful.

    For years, organizations balanced scale against localization. Increasingly, I think they are balancing scale against representation. The markets that remain visible in AI-driven search experiences will often be the ones that contribute enough unique expertise to stand on their own, rather than simply echo the dominant market version.

    What I think needs shared ownership

    Governance ultimately comes down to accountability. Whether responsibility sits with a Chief Digital Officer, CMO, enterprise search team, or AI governance group matters less than whether ownership is clear. As search becomes more connected to marketing, technology, product, legal, and AI initiatives, organizations need clear decision rights, escalation paths, and accountability.

    The companies that succeed will not necessarily be the ones with the largest SEO teams or the most advanced AI tools. I expect the winners to be the organizations that know exactly how knowledge is created, governed, validated, and represented across markets.

    My practical rule for determining ownership

    For me, the distinction comes down to risk and expertise.

    Responsibilities that create enterprise-wide consequences when implemented inconsistently generally belong closer to headquarters. Activities that depend on local customer knowledge, regulations, language, or market conditions are usually best managed in-market.

    Many of the most important decisions need both perspectives, which means they are best handled through shared governance.

    10 governance decisions I would review with every global SEO team

    The exact structure will vary by organization, but I would encourage most multinational companies to evaluate ownership across these areas.

    Typically centralized

    1. Technical SEO standards

    I would centralize these standards to ensure consistency in crawling, indexing, structured data, and technical implementation across markets.

    2. CMS and infrastructure governance

    I would govern this centrally to prevent fragmentation while maintaining a common technology foundation.

    3. Entity definitions and taxonomies

    I would keep these consistent so products, services, brands, and organizational relationships are represented clearly across markets.

    4. AI crawler and bot governance

    I would establish consistent policies for crawler access, monitoring, verification, geographic routing, and exception management. Governance should usually sit with headquarters, while markets should still be able to request business-specific exceptions.

    5. Measurement and reporting frameworks

    I would centralize reporting definitions so markets are evaluated with comparable success metrics.

    Typically localized

    6. Market-specific content

    I would keep creation and validation close to local teams so content reflects customer needs, regulations, terminology, market conditions, and the geographic signals that help AI systems recognize local relevance. Global content frameworks can still support that work where appropriate.

    7. Audience and search behavior research

    I would manage this in-market to capture differences in language, intent, customer expectations, and emerging market trends.

    8. Local authority building

    I would localize this work because market-specific expertise, trust, partnerships, citations, and visibility cannot be fully manufactured from headquarters.

    Typically shared

    9. Product and knowledge management

    I would treat this as shared ownership because it needs global consistency as well as local validation, market expertise, and regulatory accuracy. Headquarters should define the framework, while markets validate that products, services, and policies reflect local realities.

    10. AI visibility and representation

    I would also make this shared. Headquarters should establish monitoring and escalation processes, while local teams validate market-specific accuracy and identify emerging issues in how products, services, and brands are represented across AI systems.

    The new global SEO mandate

    I do not think the objective is to centralize everything or localize everything. The real mandate is to place ownership where decisions can be managed most effectively, so the organization can balance consistency with expertise.


    Inspired by this post on Search Engine Land.


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  • How I Measure AI Search Leads Before Optimizing

    How I Measure AI Search Leads Before Optimizing

    For the past two years, I have heard marketers ask the same urgent question: How do I show up in AI search?

    I have seen plenty of conversation around AI optimization, visibility, and the way large language models decide which businesses to recommend. But I believe the more practical question is now becoming harder to ignore: How do I measure whether AI search is actually sending customers my way?

    That is the challenge I wanted to understand more clearly.

    After analyzing nearly 30 million inbound leads, I found that AI platforms are already shaping how customers discover businesses and decide to make contact. AI-generated leads still represent a small share of total volume, but they are growing steadily enough that I think marketers should start watching this channel closely.

    In other words, the conversation is moving from visibility to measurement.

    AI search is becoming a new attribution challenge

    Traditional attribution models were built for channels like organic search, paid search, direct traffic, and referrals. AI search introduces a different discovery path, and I do not think most reporting systems are fully prepared for it yet.

    A customer might ask ChatGPT for the best local HVAC company, use Perplexity to compare law firms, or ask Gemini to recommend a nearby dentist before picking up the phone.

    From a marketer’s perspective, those customers may show up as direct traffic, or they may not be attributed at all. That creates a real blind spot.

    If AI platforms are influencing customer discovery, I need a way to measure whether those recommendations are turning into real business outcomes.

    What 30 million leads tell me

    The data shows me that AI platforms are already generating measurable inbound leads for businesses. It also shows that this activity is growing over time and appearing across multiple industries, not just one category or use case.

    One platform currently accounts for most AI-attributed calls, while other platforms contribute smaller shares that continue to change as customer behavior evolves. The data also reveals which industries are receiving more AI-driven calls than others.

    At the same time, I have to be clear about what this dataset can and cannot measure. It does not explain why customers chose one AI platform over another, what prompts they used, or why a specific business was recommended. What it does measure is more concrete: when customers identify an AI platform as part of the journey that led them to contact a business.

    That distinction matters. There is no shortage of opinion about AI search. What I need now is evidence that it is influencing customer acquisition.

    Measurement should come before optimization

    I understand why marketers are eager to optimize for AI search. But before investing in new tactics, I think it is worth answering a simpler question first: Is AI already driving customers to my business?

    Without measurement, it is difficult to know whether greater visibility is translating into meaningful business results.

    As AI search becomes another customer acquisition channel, I want to measure it the same way I measure other demand sources, including paid search, organic search, referrals, and social.

    The goal is not to replace existing attribution models. The goal is to make sure those models evolve as customer behavior changes.

    From visibility to measurement

    The first wave of AI search focused on visibility. I believe the next wave will focus on proving business impact.

    For marketers, that means moving beyond questions like, “Can customers find us?” and toward more outcome-focused questions like, “How many leads did AI actually generate?”

    The businesses that answer those questions first will be better positioned to understand how AI fits into their marketing mix and where to invest as customer discovery continues to evolve.

    Don’t just watch the shift. Start measuring it.

    As AI search keeps evolving, I am focused on giving marketers the attribution they need to connect AI discovery with real customer conversations.

    Try CallRail free at CallRail.com.


    Inspired by this post on Search Engine Land.


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  • Top Agentic Search Agencies of 2026: My Ranked Picks

    Top Agentic Search Agencies of 2026: My Ranked Picks

    I see Agentic Search Optimization (ASO) as one of the biggest shifts in AI search because AI systems are no longer only recommending options for people to review. They can now complete the action themselves. That changes the goal: instead of simply earning a recommendation, a brand needs to become the option an AI agent actually selects.

    That is where ASO differs from GEO, or Generative Engine Optimization. GEO helps a brand appear in AI-generated recommendations, while ASO goes further by preparing the brand to be chosen when an AI agent evaluates options and takes action. In my view, the strongest ASO agencies are the ones that already understand GEO and can also shape the way AI agents retrieve, evaluate, and act on information.

    During Q2 2026, I reviewed a dataset of 38 U.S. agencies offering ASO and GEO services. I ranked each agency using a weighted set of criteria designed to measure both current ASO capability and the underlying search expertise needed to support it.

    • ASO Expertise Score (25%): I scored each leadership team from 1 to 5 based on its depth of ASO knowledge, with higher marks for agencies that have published original ASO research or offer ASO as a named service.
    • Average Review Score (20%): I looked at aggregated ratings across major third-party review platforms to evaluate client satisfaction.
    • Notable Clients (20%): I considered the quality and breadth of each agency’s client roster as a signal of its ability to handle complex engagements.
    • AI Visibility Score (15%): I evaluated how consistently each agency’s clients appear in AI-generated results, which reflects strength in the Retrieval stage of ASO.
    • Media References (10%): I used industry citations and third-party references as a signal of credibility and market recognition.
    • Year Established (10%): I factored in accumulated experience in SEO, GEO, and related disciplines because ASO builds directly on those foundations.

    Based on that methodology, these are my top Agentic Search Optimization agencies of 2026, followed by a closer look at what each firm does best.

    The Top Agentic Search Optimization (ASO) Agencies of 2026

    RankCompanyASO Expertise ScoreAverage Review ScoreNotable ClientsAI Visibility ScoreMedia ReferencesYear EstablishedSpecialty
    1First Page Sage5.04.9Salesforce, Logitech, Verizon, Dignity Health4.9~8402009ASO, GEO, and SEO for lead generation
    2Genevate4.54.8ZipRecruiter, CBRE, Talentfoot4.6~352024ASO/GEO with PR and reputation management
    3Siana Marketing4.24.7BSA Design, Corcoran, HomeVestors4.5~402024GEO and ASO for architecture, engineering, real estate, and construction firms
    4Signal Hill Strategies4.14.7Keyhole Software, EU Naturals4.5~102026SEO and GEO for B2B and B2C
    5Onely3.74.9eBay, IKEA, ServiceTitan4.1~1502019Technical SEO and AI search infrastructure
    6Media Cause3.64.8AKC, NRDC, Stand Up to Cancer4.0~2002010Full-service digital marketing for nonprofits
    7WebSpero3.54.8Ubie Health, Artsabers, K9 Academy4.0~502014GEO for niche, smaller-market clients
    8Zozimus3.64.4Bay Path University, Procept BioRobotics, Scholarship America3.9~802004GEO for higher education and healthcare brands

    First Page Sage

    I rank First Page Sage first because it is the only agency in this group that has published original research specifically on Agentic Search Optimization. Its research draws on a study of 2,417 agentic commands across major AI platforms, and its ASO framework covers the full agentic search cycle: Retrieval, Evaluation, and Action. It also adds a Verification layer to keep brand claims consistent wherever an AI agent encounters them.

    What stands out to me is the agency’s AI Belief Landscape methodology. Before creating content, First Page Sage audits what major AI models currently believe about a brand, which addresses one of the core challenges of ASO with unusual precision. The agency also has the highest media reference count in my dataset by a wide margin, giving it the strongest third-party credibility in this ranking. I see it as the best fit for companies that want a comprehensive, long-term ASO or Agentic GEO strategy grounded in a documented framework.

    • ASO Expertise Score: 5.0
    • Average Review Score: 4.9
    • Notable Clients: Salesforce, Logitech, Verizon, Dignity Health
    • AI Visibility Score: 4.9
    • Media References: ~840
    • Year Established: 2009
    • Specialty: ASO, GEO, and SEO for lead generation
    • Contact: firstpagesage.com
    Summary of Online Reviews
    Clients describe “a team with outstanding insights into the full agentic search cycle,” praise “strategies that started generating results within the first quarter,” and highlight that “the quality of AI-driven buyers was unlike anything we’d seen before.”

    Genevate

    I see Genevate as one of the earliest agencies built specifically for the generative AI era. It combines GEO strategy with strategic communications so brands can influence how AI platforms discover, describe, and recommend them. Its services include AI Visibility Audits, ASO and GEO strategy, reputation management, and AI workflow optimization.

    Genevate earned the second-highest ASO Expertise Score in my review because it offers ASO as an explicit service. Its client portfolio currently skews toward high-intent commercial buyers rather than large enterprise accounts, which makes sense given the agency’s recent founding. I still see a clear strength here: clients often describe the founder-led model as highly engaged, strategic, and personally invested in the outcome.

    • ASO Expertise Score: 4.5
    • Average Review Score: 4.8
    • Notable Clients: ZipRecruiter, CBRE, Talentfoot
    • AI Visibility Score: 4.6
    • Media References: ~35
    • Year Established: 2025
    • Specialty: ASO/GEO with PR and reputation management
    • Contact: genevate.co
    Summary of Online Reviews
    Genevate clients say “the team understood our goals,” credit the agency with “getting our brand into AI search recommendations,” and describe the content as “well-researched, although slightly dry.”

    Siana Marketing

    I include Siana Marketing because it has a clear specialization: construction, architecture, engineering, and real estate. Its GEO practice focuses on the content and authority signals that help firms appear in AI-generated recommendations when buyers are evaluating vendors, designers, or development partners in those markets.

    Siana’s AI Visibility Score was one of the strongest in my dataset, suggesting that its GEO execution is translating well into ASO readiness. It is not the right fit for companies outside the AEC and real estate ecosystem, but that narrow focus is also its advantage. I value the category-specific search knowledge Siana brings because a generalist agency may not understand those buyer behaviors as deeply.

    • ASO Expertise Score: 4.2
    • Average Review Score: 4.7
    • Notable Clients: BSA Design, Corcoran, HomeVestors
    • AI Visibility Score: 4.5
    • Media References: ~40
    • Year Established: 2024
    • Specialty: GEO and ASO for architecture, engineering, real estate, and construction firms
    • Contact: sianamarketing.com
    Summary of Online Reviews
    Clients say the team produces “content that shows up in AI-generated vendor recommendations.” Others note that “their strategy can feel templated.”

    Signal Hill Strategies

    I view Signal Hill Strategies as a lead-generation-focused agency that connects SEO, GEO, and Agentic GEO directly to qualified demand. Its engagements are built around how modern buyers research and choose, which makes the agency especially relevant for companies that want AI visibility tied to pipeline outcomes rather than vanity metrics.

    Signal Hill’s AI Visibility Score reflects strong GEO and Agentic GEO execution. Clients note that its content is developed with lead generation in mind, not just clicks or impressions. Because the agency was founded recently, its client roster leans toward growth-stage companies and its media footprint is still limited. Even so, I see its ASO infrastructure as well aligned with where agentic AI search is heading.

    • ASO Expertise Score: 4.1
    • Average Review Score: 4.7
    • Notable Clients: Keyhole Software, EU Naturals
    • AI Visibility Score: 4.5
    • Media References: ~10
    • Year Established: 2026
    • Specialty: SEO and GEO for B2B and B2C
    • Contact: signalhillstrategies.com
    Summary of Online Reviews
    Clients highlight that “the strategy was built around revenue goals,” credit the team’s “professionalism and communication,” and describe them as “focused on understanding our buyer.”

    Onely

    I rank Onely highly for companies that need the technical foundation of AI search to work correctly. Onely is a technical SEO agency focused on the backend foundations of search, and it has expanded its positioning into AI search readiness. Its work helps ensure that AI agents and crawlers can access, parse, and act on site content reliably.

    Onely’s strength is also the reason it does not rank higher. Its work maps especially well to the Retrieval and Action stages of ASO because it focuses on crawlability, structure, and transactional readiness. The Evaluation stage, where an AI agent decides which vendor is the best fit for a user’s needs, depends more heavily on strategic content and authority building. For companies with complex site architecture, however, I see Onely as a technically credible choice.

    • ASO Expertise Score: 3.7
    • Average Review Score: 4.9
    • Notable Clients: eBay, IKEA, ServiceTitan
    • AI Visibility Score: 4.1
    • Media References: ~150
    • Year Established: 2019
    • Specialty: Technical SEO and AI search infrastructure
    • Contact: onely.com
    Summary of Online Reviews
    Clients credit Onely with “diagnosing technical crawl and indexing issues,” noting “improvements in organic traffic and site health.” Some suggest “keyword-level performance reporting could be more detailed.”

    Media Cause

    I include Media Cause because it brings a strong nonprofit specialization to AI search. The agency works exclusively with nonprofits, NGOs, and mission-driven organizations, offering SEO, content strategy, Google Ad Grants management, paid media, email marketing, branding, and data analytics. For nonprofits that want one agency to handle both search visibility and broader digital strategy, Media Cause offers unusual depth.

    Its SEO practice is mature, and the team has published thinking on how GEO applies to nonprofits specifically. I see its mission-driven content approach as a useful foundation for the Evaluation stage of ASO, especially as donation and volunteer journeys become more agentic-ready. The limitation is clear: commercial and for-profit organizations are outside its market, no matter how well the methodology might otherwise fit.

    • ASO Expertise Score: 3.6
    • Average Review Score: 4.8
    • Notable Clients: AKC, NRDC, Stand Up to Cancer
    • AI Visibility Score: 4.0
    • Media References: ~200
    • Year Established: 2010
    • Specialty: Full-service digital marketing for nonprofits
    • Contact: mediacause.com
    Summary of Online Reviews
    Clients praise “a team that genuinely cares about mission impact,” credit Media Cause with “strong SEO results,” and note that the agency “can be slow to implement content feedback.”

    WebSpero

    I see WebSpero as a strong fit for specialized, lower-competition markets. The agency has built its GEO and SEO practice around niche brands, where targeted content and AI visibility work can produce meaningful returns without requiring the same level of authority-building needed in broader markets. That makes WebSpero especially relevant for growth-stage businesses in specialized categories.

    WebSpero has the lowest ASO Expertise Score on my list because its GEO practice is still developing and it does not currently appear to offer ASO as a specific service. Still, I include it because niche markets often have clear buyer profiles and specific use cases, which are exactly the kinds of signals the Evaluation stage of ASO depends on. Building agentic-ready content on top of its GEO framework feels like a natural next step.

    • ASO Expertise Score: 3.5
    • Average Review Score: 4.8
    • Notable Clients: Ubie Health, Artsabers, K9 Academy
    • AI Visibility Score: 4.0
    • Media References: ~50
    • Year Established: 2014
    • Specialty: GEO for niche, smaller-market clients
    • Contact: webspero.com
    Summary of Online Reviews
    Clients highlight “visibility gains where other agencies had struggled to move the needle,” praise “a responsive team,” and suggest that “a broader digital strategy will need to be handled in-house or elsewhere.”

    Zozimus

    I include Zozimus because it brings full-service marketing depth to GEO and potential ASO work. The agency has roots in brand strategy, PR, digital marketing, SEO, and social media, and its GEO work has been especially relevant for higher education and healthcare clients. Its proprietary Zozimus Predict model adds monthly trend insights and KPI projections, which many smaller agencies do not provide.

    Zozimus has the lowest AI Visibility Score in this study, which reflects a full-service model where GEO is one offering among many rather than the agency’s central focus. Even so, I see a credible ASO foundation here. Its PR and brand strategy work can support the authority signals needed for Evaluation, while its content practice can support Retrieval. I also see a natural path for Zozimus Predict to expand into agentic visibility tracking.

    • ASO Expertise Score: 3.6
    • Average Review Score: 4.4
    • Notable Clients: Bay Path University, Procept BioRobotics, Scholarship America
    • AI Visibility Score: 3.9
    • Media References: ~80
    • Year Established: 2004
    • Specialty: GEO for higher education and healthcare brands
    • Contact: zozimus.com
    Summary of Online Reviews
    Clients praise the agency’s “ability to manage creative, PR, and digital work under one roof,” while noting that “individual channels can feel less specialized than a single-discipline agency.”

    Source


    Inspired by this post on First Page Sage Blog.


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  • Google Ask Maps SEO: Earn Visibility Through Trust

    Google Ask Maps SEO: Earn Visibility Through Trust

    I see Google Ask Maps changing local visibility in a meaningful way. Instead of showing people a long list of nearby businesses and leaving them to sort through everything, Ask Maps narrows the options, interprets the searcher’s intent, and explains why certain businesses look like a strong fit.

    That changes how I think about local SEO. Visibility is no longer only about ranking somewhere near the top of a long results list. It is increasingly about whether Google understands a business well enough to recommend it with confidence.

    I would not treat Ask Maps as a separate optimization channel or a brand-new tactic to chase. I would focus on making the business easier for Google to understand, easier to match to real customer situations, and easier to trust. The foundations of local SEO still matter, but the way those signals work together matters even more.

    Visibility in Ask Maps starts with filtering

    One of the first things I notice about Ask Maps is how small the result set can be. In testing, it often showed around three to eight businesses, depending on the query. That feels very different from traditional Google Maps, where people can scroll through dozens of options and compare them on their own.

    With Ask Maps, much of that comparison happens earlier. Google filters the market first, interprets what the person is really asking for, and then presents a smaller group of businesses with an explanation of why each one fits.

    That means I have to think beyond the question of whether a business ranks. I also have to ask whether Google has enough confidence to include that business in a short recommendation set and explain why it belongs there.

    ```json
{
  "alt": "Flowchart illustrating Ask Maps process from eligibility to recommendation for businesses.",
  "caption": "Discover how Ask Maps efficiently determines business recommendations, ensuring clarity and trust in every listing.",
  "description": "This infographic explains the Ask Maps process from selecting eligible businesses to making confident recommendations. It shows three stages: all businesses, eligible businesses, and recommended businesses, detailing how Google evaluates category, location, credibility, and reviews. This visual provides a step-by-step guide to how trust and clarity improve business rankings and recommendations, branded by Streetlight Local."
}
```

    I think of this as a two-step problem. First, Google decides which businesses are eligible for the query. Then, it decides which eligible businesses it can confidently recommend.

    Ask Maps needs enough detail to explain the business

    Ask Maps does more than list businesses. It interprets and describes them. Even for simple searches, I often see businesses framed around qualities such as responsiveness, experience, specialization, professionalism, or the kinds of situations they seem best suited for.

    That creates a different optimization challenge. It is not enough for Google to know that a business exists or that it offers a basic service. Google needs enough information to answer a more practical question: when should this business be recommended?

    To support that, I want Google to understand the types of jobs the business handles, the situations it commonly deals with, the concerns customers usually have, and how the business approaches those situations.

    If that information is vague, scattered, or inconsistent, Ask Maps has less to work with. When Google cannot clearly explain why a business fits a specific situation, I would expect that business to be less likely to appear as a recommendation.

    ```json
{
  "alt": "Comparison between Traditional Google Maps and Google Ask Maps with highlighted features and filtering process.",
  "caption": "Discover the efficiency of Google Ask Maps, a tool that pre-filters search results, providing users with top-rated options and reasons for selection.",
  "description": "This image illustrates the difference between Traditional Google Maps and Google Ask Maps interfaces. Traditional Maps display a long list of business options, requiring user filtering. In contrast, Ask Maps pre-filters results to show a curated list of top businesses with rationales. The image features two smartphones displaying both app interfaces and icons highlighting user experience differences. It emphasizes Ask Maps' efficiency in offering tailored recommendations, saving users time and effort."
}
```

    Google Business Profile becomes the identity layer

    For me, the Google Business Profile sits at the foundation of this whole process. In earlier-stage queries, Ask Maps appears to rely heavily on profile data, including business descriptions, services, reviews, ratings, hours, and operational details.

    Many businesses still treat their profile like a basic listing to fill out and keep current. That is necessary, but I do not think it is enough for an environment where Google is trying to describe and recommend businesses. The profile needs to communicate a clear, specific identity.

    A generic profile might say that a business offers plumbing, HVAC, electrical work, or another broad service. A stronger profile clarifies the kinds of problems it handles, the situations it is built for, and the details that make it useful to specific customers.

    For example, I would use the profile to reinforce details such as emergency availability, response times, specific repair or installation types, experience with older homes, complex systems, or common customer problems the business solves.

    That level of specificity gives Google more direct evidence. Instead of forcing the system to infer what the business is known for, I want the profile to make that identity clear.

    ```json
{
  "alt": "The CapmatchOne logo with a gradient circle and bold text.",
  "caption": "Discover innovation with the CapmatchOne logo, featuring sleek typography and a modern gradient circle.",
  "description": "The CapmatchOne logo features bold, modern typography coupled with a gradient circle, symbolizing connection and innovation. The sleek design conveys a sense of progress and creativity. This image can be used for branding or promotional purposes, appealing to audiences interested in innovative solutions and forward-thinking designs."
}
```

    Reviews shape positioning, not just credibility

    Reviews have always mattered in local search, but I see them playing a more structured role in Ask Maps. Review language can show up in the way Google describes a business, especially around themes like responsiveness, honesty, communication, professionalism, and quality of work.

    That tells me reviews are doing more than supporting credibility. They are helping define how the business is positioned.

    I would still pay attention to rating, volume, and recency. But I would also look closely at what customers actually say. The language inside reviews can give Google useful context about what the business does, how it works, and what customers value about the experience.

    A vague review such as “great service” signals satisfaction, but it does not explain much. A detailed review that mentions a same-day response, a drain backup, clear communication about options, and a repair-focused solution gives Google several stronger signals about the business.

    Over time, those patterns accumulate. In that sense, I view reviews as one of the main ways Google learns what a local business is known for.

    ```json
{
  "alt": "Infographic contrasting weak versus strong business descriptions for Google explanations.",
  "caption": "Optimize your business presence on Google by crafting clear, specific descriptions and reviews. Strong positioning makes your business easier to recommend.",
  "description": "This infographic compares weak and strong business profiles for Google explanations. Weak businesses show vague services, generic reviews, and unclear positioning, leading to a 'hard to explain' result. In contrast, strong businesses provide specific services, detailed reviews, and clear positioning, resulting in an 'easy to recommend' status. Keywords include business clarity, Google explanation, and online presence optimization."
}
```

    Website content matters more when decisions get harder

    I also see website content becoming more important as queries become more complex. For basic service searches, the Google Business Profile and reviews may carry a lot of the weight. But when the search involves higher cost, uncertainty, or trust, Google appears to look for deeper supporting evidence.

    That is where the website can help. Many service pages explain what a business offers and why it is qualified. That still matters, but it does not always match how people search when they are trying to make a difficult decision.

    In more situational searches, people are not just looking for a service. They are trying to understand a problem, compare options, reduce risk, and decide what to do next.

    That is why I would build content around the customer’s situation, not just around the service name. Stronger pages explain what leads to the problem, how to recognize it, what options are available, how to think through the decision, and what outcomes to expect.

    For example, a furnace repair page can go beyond a basic list of services. It can cover common symptoms, when repair makes sense, when replacement might be worth considering, and how a homeowner can evaluate the decision. That kind of content lines up more closely with the prompts Ask Maps is trying to interpret.

    ```json
{
  "alt": "Diagram illustrating the elements of a Google Business Profile, such as services, areas served, photos, and business description.",
  "caption": "Explore how your Google Business Profile shapes public understanding, highlighting services, service areas, and more for improved visibility.",
  "description": "This image presents a detailed diagram of a Google Business Profile, emphasizing how it defines business perception. Central to the diagram is the profile, surrounded by elements like Services, Service Areas, Business Description, Photos, and Attributes. Each component is essential for building a comprehensive profile that helps businesses stand out on Google Maps. The image underscores the importance of specificity and completeness in business profiles for improved match and recommendation accuracy."
}
```

    I also see a strong fit for jobs-to-be-done pages. Instead of organizing every page around a service category, I would create pages around the situation the customer is trying to solve and the decision they are working through.

    Trust signals matter more as risk increases

    As searches move from simple service needs into decision-making, trust becomes more important. When people mention cost, honesty, uncertainty, or fear of making the wrong choice, Ask Maps tends to highlight qualities such as transparency, fairness, careful workmanship, and clear communication.

    That makes sense to me because it reflects how people actually think in those moments. When someone faces an expensive repair or an unexpected issue, they are not only asking who can do the work. They are asking who they can trust to handle it correctly.

    I would support that trust with evidence across the business’s online presence. Reviews can show that customers felt respected and informed. Website content can explain the process. Examples of completed work can show experience. Clear “what to expect” sections can reduce uncertainty.

    The higher the perceived risk, the more supporting evidence matters. I want Google to see a consistent pattern that the business explains options clearly, avoids unnecessary pressure, handles similar situations, and leaves customers confident in the outcome.

    Infographic showing how detailed Google reviews help Ask Maps frame a local business as responsive, honest and repair-focused.
    Detailed customer reviews do more than boost ratings. They give Google Ask Maps the context it needs to understand, position and confidently recommend a local business.

    External signals should reinforce the same story

    For more complex or trust-heavy queries, Ask Maps may look beyond the Google Business Profile, reviews, and website. Third-party platforms, directories, and other public sources can help reinforce how Google understands a business.

    I do not take that to mean every external mention is equally important. I take it to mean consistency matters. If a business is described one way on its website, another way in reviews, and differently across directories or social platforms, the overall picture becomes harder to interpret.

    When those signals align, they strengthen each other. Business descriptions, services, customer experiences, types of work handled, and overall positioning should tell the same story wherever they appear.

    From a practical standpoint, I would not try to appear on every possible platform. I would make sure the important sources are accurate, credible, and consistent.

    I would optimize for evidence, not just keywords

    Infographic comparing basic and complex HVAC local searches, showing Google relies more on website content as decisions get harder.
    As local search decisions become more specific and higher risk, Google needs deeper signals from business profiles, reviews, and website content to recommend the right provider.

    Taken together, these patterns push me to think differently about optimization. Traditional local SEO often starts with keywords and rankings. Those still matter, but they do not fully explain what Ask Maps is doing.

    I find it more useful to think in terms of evidence. For a business to be recommended, Google needs enough information to understand what it does, what types of jobs it handles, what situations it fits, how customers experience it, and whether it can be trusted in higher-stakes decisions.

    Each source contributes something different. The Google Business Profile establishes the baseline identity. Reviews add real-world context. Website content provides depth and explanation. External sources help confirm the same picture.

    Individually, none of those elements tells the whole story. Together, they create a clearer and more consistent understanding of the business. That is where the shift from ranking to recommendation becomes most obvious: keywords can support relevance, but evidence supports recommendation.

    My practical framework for Ask Maps visibility

    When I evaluate a business for Ask Maps visibility, I would look at five areas: identity, relevance, trust, context, and consistency.

    Infographic comparing keywords and evidence for Google Ask Maps visibility, showing keywords help local SEO rankings while evidence earns recommendations.
    Google Ask Maps rewards more than keyword relevance. This visual shows why reviews, service details, trust signals, and real proof help local businesses get recommended.

    Identity asks whether Google can clearly understand what the business does and where it operates. Relevance asks whether the business can be matched to specific services and situations. Trust asks whether there is enough proof that customers feel confident choosing it.

    Context asks whether the content reflects the decisions customers are actually trying to make. Consistency asks whether different sources reinforce the same understanding of the business.

    I do not see this as a checklist to complete once. I see it as a practical way to evaluate how clearly and consistently a business is represented across the sources Ask Maps appears to use.

    What I would avoid

    With any new search feature, it is easy to overcorrect. I would avoid treating Ask Maps as an isolated channel that needs thin content, unnatural profile language, generic service-page duplication, or review language that feels forced.

    Those tactics may create more content, but they do not necessarily create more useful evidence. The better approach is to align more closely with how customers actually search, evaluate options, and make decisions.

    Infographic outlining five pillars for Google Ask Maps visibility: identity, relevance, trust, context, and consistency for local SEO recommendations.
    A practical local SEO framework shows how businesses can earn visibility in Google Ask Maps by clarifying identity, proving relevance, building trust, adding context, and staying consistent online.

    When the business presence reflects real customer needs clearly and consistently, it naturally creates the kinds of signals Ask Maps seems to rely on.

    What I still do not know about Ask Maps

    I would treat all of this as directional, not definitive. Ask Maps is still being tested and refined, and the system is not fully documented.

    The result structure can vary by query and test environment. The feature’s usability is also still changing. In many cases, users may still need to click into a Google Business Profile to call, book, or engage, rather than acting directly from the Ask Maps response.

    Measurement is another open issue. Right now, I do not see a clean way to isolate Ask Maps visibility or performance inside standard reporting tools. That makes it difficult to attribute calls, traffic, or conversions directly to this experience.

    I also would not assume the same signal weighting applies to every query. Google Business Profile data, reviews, website content, and external sources may all matter, but their relative importance likely changes based on the search intent and the complexity of the decision.

    The real shift is from ranking to recommendation

    I see Ask Maps as a version of local search where retrieval, evaluation, and decision support are moving closer together. Instead of making users search, compare, research, and decide across several steps, Google is trying to guide more of that process inside one experience.

    That changes the meaning of visibility. In Ask Maps, it is not enough for a business to simply appear. The business needs to be understood well enough for Google to explain why it fits the situation and trusted enough to be recommended.

    For businesses and SEOs, I would not respond by chasing a narrow trick. I would build a clearer, more complete, and more consistent representation of the business across the sources that shape Google’s understanding.

    The businesses most likely to benefit are the ones that are easiest to interpret, easiest to trust, and easiest to match to real-world customer needs.


    Inspired by this post on Search Engine Land.


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  • Why B2B Brands Rank But Vanish From AI Overviews

    Why B2B Brands Rank But Vanish From AI Overviews

    I’m seeing a sharp disconnect in B2B search visibility: many brands still rank for thousands of Google keywords, but they appear in only about 3% of AI-generated answers, according to Walker Sands’ B2B AI Search Visibility Benchmark of 828 enterprise companies. (Disclosure: I’m the director of SEO and GEO at Walker Sands.)

    For this benchmark, I looked at more than 45 million search queries from March across 828 enterprise B2B companies in 14 industries. The analysis evaluated each domain across four core metrics: keyword coverage, keywords with AI Overviews, AI Overview incidence, and citation inclusion rate.

    Keyword coverage measures how many keywords a company ranks for in Google. Keywords with AI Overviews shows how many of those ranking keywords trigger AI-generated responses. AI Overview incidence captures the percentage of ranking keywords where AI Overviews appear. Citation inclusion rate measures how often a company’s domain is cited inside those AI-generated answers.

    Together, these metrics give me a baseline for understanding how often AI Overviews show up and how often B2B brands actually earn visibility within them.

    A baseline for B2B AI search visibility

    The benchmark shows a meaningful gap between traditional ranking visibility and AI citation visibility. AI Overviews appear in about 50% of search results where enterprise B2B brands rank, yet the median enterprise B2B brand is cited in just 3% of relevant AI Overviews.

    I also found that 4.6% of enterprise B2B companies are not cited in AI Overviews for any of their relevant keywords. That may sound like a small share of the market, but it points to a serious visibility problem for brands that still appear in Google’s organic results while disappearing from the AI-generated answers buyers increasingly see first.

    The typical enterprise B2B company ranks organically for about 9,700 search queries, and AI Overviews appear in nearly half of those searches. But across all those opportunities, the median brand earns citations in only 3% of AI Overviews.

    In other words, I’m seeing B2B brands present in the search results that AI Overviews summarize, but largely absent from the summaries themselves.

    When a brand has few or no citations, I often see deeper issues underneath: limited topical authority, unstructured or inaccessible content, and too little content that directly answers the questions buyers are asking.

    Addressing those gaps is becoming essential for visibility in AI-driven search experiences.

    The narrowing funnel from ranking to citation

    I think of AI search performance as a funnel with four layers, and the value lost at each step is where the story gets clearer.

    It starts with keyword coverage, or the number of keywords where a brand ranks in Google’s top 100 organic results. On that measure, many leaders still look strong. The median company ranks for about 9,700 keywords, while top-quartile brands rank for more than 37,000.

    The next layer is keywords with AI Overviews. These are ranking keywords that trigger an AI Overview. The median company has roughly 4,500 of them, which is already less than half of its ranking footprint.

    The third layer is AI Overview incidence, which measures how often AI-generated answers appear across a brand’s relevant searches. The median is 48.8%, meaning AI now intercepts roughly half the queries where these companies compete. Top-quartile brands operate in even more AI-heavy environments, with an incidence rate of 61.7%.

    The final layer is the one that matters most, and it is where almost everyone loses ground: citation inclusion rate. This measures how often a brand is cited as a source within an AI Overview. The median is 3.0%. Even the top quartile reaches only 4.5%, while the bottom quartile sits at 1.7%.

    Viewed from top to bottom, the funnel is unforgiving. Tens of thousands of ranking keywords compress into a single-digit share of AI citations. Much of the visibility B2B brands have built through organic search does not carry into the layer of search that is shaping buyers’ first impressions of a category.

    Ranking breadth does not guarantee AI citations

    The most important takeaway is also the most counterintuitive: ranking breadth alone does not predict AI citation rates.

    I found that some companies rank for thousands of keywords but rarely surface in AI-generated answers. The strengths that helped brands win traditional SERP visibility, including page volume, broad keyword targeting, and years of accumulated domain authority, do not automatically make a brand the source an AI system chooses to cite.

    That creates a real challenge for B2B SEO teams. If a dashboard only tracks ranking keywords and estimated organic traffic, it may tell a flattering story about a layer of search that is losing influence while saying little about the AI layer that is gaining it.

    The brands that are consistently cited in AI-generated answers tend to share three traits: deep topical authority across related content areas, clear and structured explanations that directly answer buyer questions, and consistent coverage across multiple relevant pages.

    The common thread is specificity. Generative systems appear to reward content that resolves a buyer’s question clearly and demonstrates sustained expertise on a topic, instead of content that simply ranks for a query.

    That changes the work. Optimizing for AI citations looks less like chasing keyword volume and more like building genuine, well-structured subject-matter depth.

    Some industries are far more exposed than others

    AI search visibility is not distributed evenly across B2B technology. The industry breakdown shows very different competitive dynamics depending on the category.

    Cybersecurity leads on both fronts. AI Overviews appear in a median of 59.9% of cybersecurity-related searches, and cybersecurity brands earn the highest median citation rate in the study at 4.2%. Enterprise software, with 55.3% AI Overview incidence, and martech, with 56.3%, also see AI-generated answers in well over half of relevant queries.

    At the other end, professional services and distribution and logistics trail in citations, both with a median rate of just 2.1%. Distribution and logistics also has the lowest AI Overview incidence at 29.6%, meaning buyers in that category encounter AI-generated summaries far less often than buyers in cybersecurity.

    These differences create both risks and opportunities. In categories where AI-generated answers are already common, such as cybersecurity, the cost of being invisible is immediate. Buyers are forming impressions inside AI summaries right now.

    In categories where citation rates are low and few brands have figured out the new mechanics, I see a real first-mover opportunity. Brands that learn how to earn citations before competitors do can help shape how an entire category is framed in AI-generated answers, much like early SEO adopters captured outsized organic visibility.

    The brands that have gone completely dark

    The most striking number in the report is that 4.6% of enterprise B2B companies are not cited at all in AI-generated answers for their relevant keywords.

    These are not small, unknown operations. They are companies with $100 million or more in revenue that, in many cases, still rank well in traditional search. They are present in the index but absent from the answer.

    Near-zero citation rates usually point to deeper structural issues: thin topical authority, content that is difficult for systems to parse, and a lack of material that directly answers the questions buyers are asking.

    For a small but meaningful slice of the market, AI search is not just a place where they are losing share. It is a place where they barely exist.

    What this means for B2B search teams

    The benchmark gives me a baseline, but the strategic implications for SEO, GEO, and marketing teams are already clear.

    First, measurement has to evolve. Citation inclusion rate is now a distinct KPI from ranking. Teams that cannot see whether their content is being cited in AI-generated answers are missing visibility into one of the fastest-growing parts of the funnel. Knowing your own citation rate, and comparing it with the 3% median and 4.5% top-quartile benchmarks, is a practical starting point.

    Second, the content mandate is shifting from breadth to depth. The drivers point toward consolidating authority around the topics buyers care about, structuring content so machines can interpret it, and answering real questions directly instead of producing content volume for its own sake.

    Third, the window is open but closing. Generative AI is expected to influence more than 75% of B2B search queries within the next one to two years. If that projection is even close, the median 3% citation rate is not a stable endpoint. It is a snapshot of an early, contested market that rewards brands that move now.

    The uncomfortable truth is that much of the SEO equity B2B brands have built is being summarized by AI systems that do not cite the companies that created it. For most enterprise brands, I no longer see the central question as whether they rank. The question is whether they are in the answer at all.

    The full H1 2026 B2B AI Search Visibility Benchmark is available from Walker Sands.


    Inspired by this post on Search Engine Land.


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  • Paid Brand Mentions in GEO: The Risky Trap I See

    Paid Brand Mentions in GEO: The Risky Trap I See

    GEO brand trap

    As traditional SEO shifts toward GEO, I keep seeing one idea gain momentum: visibility in AI search depends heavily on off-site brand mentions. Because of that, marketers are being pushed to look beyond on-site content and invest more heavily in off-site marketing if they want to show up in AI answers.

    I agree that off-site signals matter more in AI search, and there is growing industrywide consensus around that point. The problem is that this shift has also created room for opportunists to repackage shady SEO tactics as legitimate GEO work.

    Unfortunately, I believe much of what is being sold under the GEO umbrella is unethical, low quality, and potentially fraudulent.

    The deception I see under the GEO umbrella

    I have personally audited the work of top-rated GEO vendors that offer brand mention outreach services. What I found was not sophisticated digital PR or thoughtful reputation building. I found providers charging premium prices for questionable work that often looks like paid link building with new packaging.

    The first tactic I see is vendors using “research studies” to support their sales narrative. Claims such as “X% of AI visibility is driven by third-party sources” can be stripped of context and used to convince marketers that they need an aggressive, high-volume system for manufacturing brand mentions.

    I also see these programs framed as “partnership” building. During the sales process, GEO vendors may describe the work as a way to build relationships with other brands. In practice, many of the so-called opportunities are low-quality paid-placement inventory schemes.

    Some vendors are selling PBN brand mentions, placing brands on Private Blog Networks for roughly 10 to 15 times the cost of a typical SEO backlink. Others sell topically irrelevant placements on sites that might publish one page about LMS software and another listicle about crypto wallets.

    I have also seen Reddit astroturfing presented as GEO work. Agencies use aged accounts to mass-post brand mentions across irrelevant subreddits, and many of those “mentions” are removed within 30 days because they violate community guidelines.

    Image

    When I look at what some GEO outreach vendors are pitching, I see an evolution of black hat link building. It is unethical, and it amounts to an attempt to manipulate AI systems.

    I see clients being asked to approve paid mentions

    I have seen this happen in Slack. The agency creates a “placement opportunity” for approval, and an internal marketing liaison has to review it. Often, that person is a junior specialist who has not been trained to evaluate whether the referring page is legitimate.

    The pitch usually includes a prompt topic, domain authority, citation rate, and publisher placement fee. In one example I reviewed, the fee was $250 in exchange for adding the brand mention.

    I also see publisher fees added on top of agency retainers

    This is the part I think deserves much more scrutiny. The GEO vendor may pay the publisher fee directly, then invoice the client to recover the cost. That means the client is not only paying the agency retainer, but also funding the paid mention itself.

    Why I think volume without relevance creates risk

    My view is simple: third-party validation is only valuable when it comes from credible, topically relevant brands. A mention is not automatically useful just because it exists somewhere on the web.

    Many GEO vendors argue that AI visibility is a “volume game.” They claim that generating a large number of mentions will meaningfully increase a brand’s “mention rate” in AI answers. I think that framing misses the point.

    When vendors treat GEO as a mention-rate, citation-rate, and volume problem, they often ignore the quality and relevance of the source. That is a serious flaw, especially when reputation is central to how brands are understood online.

    Image

    In one example, I saw a page with several outgoing commercial anchors to LMS software vendors. To me, that is a hallmark signal of paid links. If GEO is a reputation problem, I would not want my brand mentioned on a page loaded with paid links to competitors.

    Why inauthentic brand mention spam may only work temporarily

    I think some spammy GEO tactics appear to work right now because many LLM citation systems are still immature compared with Google’s advanced spam detection. It is possible that some LLMs currently reward mention volume from low-quality sources that Google would normally ignore.

    That creates a temporary window of effectiveness, perhaps one to two years, before AI platforms improve their authority and spam signals. I believe marketers who prioritize high-volume mentions over brand safety risk confusing LLMs about their entity and damaging their reputation.

    Lily Ray’s view aligns with this concern. She argues that some GEO and AEO companies lack the experience to anticipate how Google and AI platforms may treat their tactics once stronger countermeasures are built into training data, indexes, and results.

    She also points back to the first Penguin update in 2012, when Google began suppressing inorganic links. In that context, paid mentions on low-quality sites look like another evolution of spammy link building, and I think it is naive to assume search and AI platforms will not eventually catch on.

    The unnecessary risk I see GEO vendors creating

    This type of work can cause real damage. Glenn Gabe has described it as an evolution of paid link schemes, and I think that description fits what many marketers are being sold.

    Marketing leaders are not just wasting time and money. They may be buying tactics that disappear, damage brand reputation, confuse LLMs about their entity, and pull resources away from more durable marketing work.

    Image

    There may also be legal risk. The FTC says paid advertisements must include clear disclosures. Yet after paid or “negotiated” brand mentions are added to content pages, many websites do not update those pages to disclose that the placements were sponsored.

    How I evaluate GEO vendor claims about off-site mentions

    When I evaluate GEO vendors, I start with one basic concern: many prioritize mention volume over source quality. That does not mean every off-site mention strategy is bad, but it does mean the claims deserve pressure testing.

    If a vendor claims that most AI brand discovery comes from third-party sources, I ask whether that actually proves paid or negotiated low-quality mentions cause a brand to appear more often in AI answers. In my view, it does not.

    If a vendor says listicles and third-party pages are the main lever, I ask whether that supports paying to appear on thin, irrelevant, AI-generated listicles. Again, I do not think it does.

    If a vendor argues that AI search is different and traditional SEO quality judgment no longer applies, I push back. Google says the opposite for its AI search features: SEO best practices still matter, there are no special optimizations required for AI Overviews or AI Mode, and pages still need to follow Search policies.

    More broadly, I do not see substantial evidence that adding a paid mention to a cited page will make a brand appear more often, that low-quality long-tail publishers improve AI search visibility, that citation rate beats source quality, or that traditional SEO and brand safety principles are obsolete in AI search.

    Paying for “25 brand placements” to chase a “10-15% mention-rate lift” is not how I think marketers should approach AI search. I would rather pursue off-site mentions that reflect genuine category validation from trusted businesses, reputable publishers, and real communities.


    Inspired by this post on Search Engine Land.


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  • 6 Claude Content Audit Workflows I Reuse for Better SEO

    6 Claude Content Audit Workflows I Reuse for Better SEO

    Claude content audit

    I see existing content as a goldmine, but only when I have a practical way to improve it. The hard part is usually finding the time, and that is where Claude has made a large, messy job feel much more manageable for me.

    I do not start by building a giant content audit system. I start with one article, run one focused audit, refine the output, and then turn the prompt into a reusable Claude skill. Over time, those one-off audits become a working library I can improve every time I use it.

    I use Claude to uncover topical gaps, flag outdated information, check brand voice, and evaluate whether a page is easy for AI systems to retrieve and cite. The real value comes from iteration: each time I improve a skill, the next audit becomes faster and more useful.

    Here are six content audit workflows I would build in Claude. The first four work at the page level, so I can start with a single article before moving into larger library-wide analysis.

    Page-level audits

    When I am not ready to build a full workflow, I start with page-level audits. These audits only require one article, which means I do not need a content inventory, a data export, or a complicated setup. After each session, I ask Claude to turn the process into a reusable skill for future page-level reviews.

    1. Brand voice consistency

    I use a brand voice consistency audit when a content library has drifted over time. Voice can shift because of new writers, changing services, product updates, or evolving positioning. This audit helps me spot where a page no longer sounds aligned with the brand.

    If I do not have detailed brand guidelines with strong examples, I let Claude extract the voice guide from high-quality content. That usually works better than relying on vague phrases like “conversational but authoritative” or “educational, not too formal.”

    I pick three to five articles that represent the brand at its best. If possible, I download them as markdown files and ask Claude to describe how the voice works in concrete terms.

    • How the articles usually open, such as whether they begin with a direct claim, a counterintuitive statement, or a specific scenario.
    • How sentences and paragraphs are built, including average length, range, rhythm, and how paragraphs tend to close.
    • Three to five personality dimensions framed as “We say X, but not Y,” with do and don’t examples.
    • Words and phrases the brand tends to use, and words or phrases it should avoid.
    • Specific constructions, phrases, and conventions the brand never uses.

    Instead of accepting a vague voice description, I want Claude to return concrete observations. For example, it might say that articles open with a direct claim rather than a scene-setting paragraph, sentences average 15 to 20 words and rarely exceed 30, and transitions are functional, such as “here’s why that matters,” rather than formulaic, such as “furthermore.”

    I also want example pairs, such as: “We’d say ‘the data shows three things,’ not ‘there are multiple factors to consider.’” The goal is not to create a voice guide for writers. The goal is to create one an LLM can understand and apply consistently.

    Once I like the output, I ask Claude to save it as a skill and evaluate an article against it. If Claude flags issues I disagree with, I update the skill until the feedback becomes useful and repeatable.

    I can then use that skill to find voice inconsistencies in older content, check new drafts for alignment, and even generate more on-brand first drafts. I still edit the output, but the starting point is much stronger.

    Dig deeper: How to train Claude to sound like your brand

    2. Coverage comparison

    When I need to improve content performance, I use a coverage comparison to find topical gaps. This helps me understand what competing pages cover that my article misses.

    I use the Claude in Chrome extension to have Claude review the top three to five ranking pages for my target keyword. Then I ask Claude to compare those pages against my content and highlight the most important gaps.

    • What competitors are doing well.
    • What my article already does well.
    • Where I can improve the piece without bloating it.

    If I want the output in a table, I ask Claude to format it that way. If I want a downloadable DOCX for review or handoff, I ask for that instead.

    When Claude recommends additions I would never publish, I make a note of those exclusions before packaging the workflow into a skill. That way, the skill gets closer to my editorial standards each time I refine it.

    3. Freshness audit

    Old content adds up quickly, and it is hard to prioritize refreshes while I am also producing new material. A freshness audit skill helps me identify what needs attention without rereading every older article from scratch.

    I give Claude an older article and ask it to flag anything time-sensitive: statistics tied to a specific year, named tools or platforms, references to “current” or “recent” trends, and claims that depend on a market, regulatory, or product context that may have changed. I am not asking Claude to rewrite the article yet. I am asking it to build an issue list I can act on.

    If my company has launched new products, removed old services, changed positioning, or updated terminology, I include that context in the input. That helps Claude flag what should be added, removed, or revised.

    Dig deeper: How to turn Claude Code into your SEO command center

    4. AEO and AI retrievability

    I use an AEO and AI retrievability audit to understand whether a page is likely to be surfaced in AI-generated answers. Tools such as ChatGPT, Perplexity, and Google AI Overviews tend to favor content that answers questions directly. If an article buries the answer under too much preamble, or structures key information in a way that is hard to extract, it becomes less useful for those systems.

    I give Claude the article and the target query, then ask it to evaluate several retrieval signals.

    • Whether the article answers the main question directly and early.
    • Whether key statements are specific enough for an LLM to quote or cite.
    • Where an FAQ-style section would improve clarity.
    • Whether the page includes authority signals, such as primary research, first-person experience, outbound citations, or specific examples.

    Once I save this as a skill, it becomes an extra editor focused specifically on AI visibility and answer retrieval.


    Library-level audits

    Once I am ready to move beyond individual pages, I use library-level audits. These require performance data, a content inventory, a connector, or a manual export.

    5. Performance triage

    When I think about a traditional content audit, performance triage is usually what comes to mind. It helps me analyze a content library and identify the pages that deserve attention first.

    Before I begin, I make sure Claude has access to the right data through a connector such as BigQuery or the Semrush API. If that is not available, I export the data I normally use for large-scale audits, such as traffic, clicks, engagement metrics, conversions, rankings, and related performance signals.

    I ask Claude to prioritize pages that have suffered meaningful performance drops in the past six to 12 months, pages with high impressions but consistently low click-through rates, and pages that have been live long enough to rank but never gained traction.

    I also define what a meaningful performance drop looks like for the site I am analyzing, because traffic patterns vary by industry, audience, and page type. Then I ask Claude for a prioritized list of what is worth investigating and why. From there, I use the page-level audits above to diagnose the problem.

    If I have run this analysis before, I give Claude the previous output. That helps the skill learn the kind of prioritization and reasoning I expect.

    Dig deeper: How to build a Claude Code-powered second brain for agency work

    6. Topical gap analysis

    I treat entities as a major part of AEO and semantic search. A topical gap analysis helps me see whether my content library has enough coverage to build authority around the entities tied to my brand.

    The core question I ask is simple: what is my content library not covering that it should?

    To start, I create a list of target entities. For example, at my agency, I want to be known for SEO and AEO. If I have a clear list of services or products, I can use that instead of a formal entity list.

    Using Cowork or Code, I ask Claude to analyze my sitemap and compare it to those target entities. If I have a Screaming Frog export with URLs, page titles, and meta descriptions, I use that as input for a more accurate analysis.

    Then I ask Claude to identify topic clusters that are missing or underrepresented based on the target entities, services, or products. If I want prioritization, I can use the Semrush MCP so Claude can check search volume for potential keywords.

    Not every gap is worth filling. I filter the results against audience needs, business relevance, and editorial standards. Then I feed those decisions back into Claude so the skill produces better recommendations next time. The final list can go directly into my content creation workflow or be handed off to a content team.

    I do not try to audit everything at once

    I have seen content audits stall because the scope feels too large, not because the team lacks data. My preferred approach is to pick one audit and one article, run the workflow, save the skill, and use it again on the next piece.

    For me, iteration is part of the value. I enjoy taking one Claude skill, improving it, and then chaining it with other skills to uncover more content opportunities. Starting small is what makes the system easier to keep using.


    Inspired by this post on Search Engine Land.


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