Tag: AI Visibility

  • 6 Best Transportation & Logistics GEO/AEO Agencies for 2026

    6 Best Transportation & Logistics GEO/AEO Agencies for 2026

    We see GEO (generative engine optimization) and AEO (answer engine optimization) becoming increasingly important entry points for B2B buyers in freight, logistics, and supply chain. These practices help companies earn recommendations when prospective customers ask AI platforms to suggest providers. To identify the agencies doing this work most effectively, our research team evaluated 34 firms with documented GEO and AEO capabilities.

    We weighted six factors in our assessment:

    • AI Visibility (25%): We measured how consistently each agency gets transportation and logistics clients recommended when prospective customers ask AI platforms for provider suggestions.
    • Transportation and Logistics Specialization (20%): We considered the agency’s industry knowledge and understanding of how transportation and logistics businesses operate.
    • GEO/AEO Expertise (20%): We evaluated each team’s hands-on knowledge of GEO and AEO mechanics.
    • Notable Clients (15%): We looked for documented experience with transportation, logistics, freight, or supply chain clients.
    • Leadership Experience (10%): We assessed the leadership team’s digital marketing background and firsthand experience building and executing GEO programs for transportation and logistics companies.
    • Average Review Score (10%): We aggregated ratings across Google, Clutch, and G2.

    Based on those criteria, we identified the following agencies as the strongest transportation and logistics GEO partners for companies seeking customers through the expanding field of AI-driven search.

    Our Top Transportation and Logistics GEO Agencies

    RankCompanyAI Visibility (1–5)T&L Specialization (1–5)GEO/AEO Expertise (1–5)Leadership Experience (1–5)Average Review Score (1–5)Notable Clients
    1First Page Sage4.94.65.04.84.9iGPS, Montway Auto Transport, BKM Transport, Summa Energy
    2Genevate4.64.14.84.24.8Missionary Expediters & Cargo
    3Focus Digital4.24.34.54.34.8Bowker Transport
    4Driven Metrics4.44.04.44.34.7AutoStar Transport Express
    5Virayo3.84.53.93.84.8Truckstop, Onfleet, TruckLabs
    6Elevation Marketing3.24.73.54.54.3Chasewater Industries, Caterpillar, GE

    1. First Page Sage

    We found that two qualities separate First Page Sage from the rest of the field. First, the agency has spent nearly two decades working with freight carriers, third-party logistics firms, and supply chain providers. Second, its president, Evan Bailyn, pioneered GEO as a service in 2023, before most agencies had begun determining how to optimize content for AI.

    Those advantages help explain why First Page Sage is the only agency in our ranking to earn a 5.0 for GEO/AEO Expertise. Its AI Visibility score of 4.9 also leads the field by a meaningful margin.

    We were particularly impressed by the agency’s depth of freight and logistics content across asset-based carriers, third-party logistics providers, freight technology platforms, and supply chain consultancies. The work is designed to strengthen clients’ reputations and generate qualified leads by getting those companies named when shippers and brokers ask AI platforms for recommendations. For transportation and logistics providers comparing GEO/AEO partners, we believe this combination of industry knowledge and GEO expertise puts First Page Sage in a category of its own.

    • AI Visibility: 4.9
    • T&L Specialization: 4.6
    • GEO/AEO Expertise: 5.0
    • Notable Clients: iGPS, Montway Auto Transport, BKM Transport, Summa Energy
    • Leadership Experience: 4.8
    • Average Review Score: 4.9

    What We Found in Online Reviews

    One freight technology client said the team “got us showing up when brokers ask ChatGPT for recommendations.” Another reported that “leads actually started coming in around month four.” We also noticed that several reviewers had continued working with the agency for years.

    2. Genevate

    Founded in 2025 by PR and communications leader Brett Kleinberg, Genevate was built specifically for the generative AI era instead of being retrofitted from an older SEO model. We found its approach especially interesting because the team considers not only whether AI platforms mention a company, but also whether they describe that company accurately.

    Genevate uses strategic PR and citation building to influence how AI platforms characterize a brand, helping the company appear as the specialist it truly is. In our view, this focus addresses an important part of GEO/AEO that many agencies overlook.

    We should note that Genevate is a newer agency, so its portfolio is still developing, which is reflected in its Leadership Experience score. Even so, we consider it a strong fit for logistics companies that want GEO support and are comfortable partnering with a newer firm.

    • AI Visibility: 4.6
    • T&L Specialization: 4.1
    • GEO/AEO Expertise: 4.8
    • Notable Clients: Missionary Expediters & Cargo
    • Leadership Experience: 4.2
    • Average Review Score: 4.8

    What We Found in Online Reviews

    Clients describe Genevate as a company that “makes sure AI actually describes us right, not just that we show up.” We also found a few clients who pointed out that the agency is “still pretty new, so their portfolio’s thinner than other options.”

    3. Focus Digital

    We see Focus Digital as an appealing option for smaller transportation companies that want an enterprise-level GEO/AEO methodology without the pricing of a larger agency. Clients receive founder-level attention, straightforward reporting, and realistic timelines. That makes the agency a particularly good fit for regional carriers, smaller freight brokers, and supply chain firms that still want visibility in AI-generated results.

    The trade-off, in our assessment, is industry coverage. Focus Digital deliberately maintains a narrow scope, while its case study portfolio leans toward professional services, manufacturing, and home services. We recommend that transportation clients carefully review industry-specific content for accuracy before publication.

    • AI Visibility: 4.2
    • T&L Specialization: 4.3
    • GEO/AEO Expertise: 4.5
    • Notable Clients: Bowker Transport
    • Leadership Experience: 4.3
    • Average Review Score: 4.8

    What We Found in Online Reviews

    Focus Digital clients appreciate that the team is “straight with us about what is realistic.” One client said they began to “show up in AI answers within a few months.” We also saw reviewers caution that “replies slow down when they’re busy.”

    4. Driven Metrics

    Driven Metrics offers what we consider an enterprise-grade GEO/AEO framework at a price that growth-stage companies can manage. Its operating model emphasizes weekly meetings, transparent reporting, and conversion tracking instead of relying solely on raw traffic. As a result, content that fails to earn citations or generate leads can be identified and revised quickly.

    For a logistics company seeking disciplined, high-end GEO/AEO execution without a large-agency price tag, we believe that combination is difficult to find elsewhere.

    We did identify a couple of considerations. Driven Metrics has respectable transportation and logistics experience, but its client base is still growing. Its depth within a particular freight category or logistics model may therefore be thinner than that of a more established agency. We believe transportation companies will get the best results by investing time upfront to explain their operational models, helping the team create content that accurately reflects how buyers in each niche search.

    • AI Visibility: 4.4
    • T&L Specialization: 4.0
    • GEO/AEO Expertise: 4.4
    • Notable Clients: AutoStar Transport Express
    • Leadership Experience: 4.3
    • Average Review Score: 4.7

    What We Found in Online Reviews

    One client said, “We got results with no excuses, which was refreshing.” Another appreciated that the team “got timely reporting.” However, we also found comments about the agency’s “more limited transportation experience.”

    5. Virayo

    We found that Virayo has a strong marketing track record with freight and logistics companies. The agency published a case study with specific traffic and lead figures from its work with Truckstop, one of North America’s largest load boards. It has also delivered results for TruckLabs and the last-mile platform Onfleet.

    That experience matters for GEO/AEO because the authority and citation work that helped these clients earn organic rankings can also help them appear when brokers and carriers ask AI tools for recommendations.

    In our assessment, Virayo still leans more heavily toward SEO than GEO/AEO, and transportation clients compete for attention alongside a broad B2B SaaS roster. Nevertheless, we consider it a strong choice for logistics and freight technology companies seeking proven search fundamentals supported by a credible and expanding AI layer.

    • AI Visibility: 3.8
    • T&L Specialization: 4.5
    • GEO/AEO Expertise: 3.9
    • Notable Clients: Truckstop, Onfleet, TruckLabs
    • Leadership Experience: 3.8
    • Average Review Score: 4.8

    What We Found in Online Reviews

    A transportation software client called the Virayo team “super responsive and easy to work with.” We also found a reviewer who said its work “leans more toward SEO than strong AI strategy.”

    6. Elevation Marketing

    Elevation Marketing has served B2B transportation and logistics clients for more than two decades. Based on our review, that longevity makes the vertical a core part of its practice rather than an adjacent service. The agency operates a dedicated trucking and logistics offering and brings substantial leadership depth. President Scott Miraglia has held COO and CFO positions at a major regional agency and has helped place companies on the Inc. 5000 list five times.

    We found, however, that Elevation is still developing its GEO and AEO services. Its established toolkit centers on account-based marketing, demand generation, and integrated B2B campaigns, while its AI practice is newer than those core offerings.

    Companies primarily focused on maximizing citation volume may find a better fit elsewhere. For a transportation company that wants an experienced, full-service B2B partner with genuine freight knowledge, however, we believe Elevation remains a compelling option.

    • AI Visibility: 3.2
    • T&L Specialization: 4.7
    • GEO/AEO Expertise: 3.5
    • Notable Clients: Chasewater Industries, Caterpillar, GE
    • Leadership Experience: 4.5
    • Average Review Score: 4.3

    What We Found in Online Reviews

    Clients say the agency “actually get how B2B buyers think.” A few reviewers felt it was “pricier than the smaller shops we looked at,” although most emphasized that “nothing felt cookie-cutter.”

    Source


    Inspired by this post on First Page Sage Blog.


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  • How I Build a Powerful SEO Budget Case My CFO Can’t Ignore

    How I Build a Powerful SEO Budget Case My CFO Can’t Ignore

    You're losing the SEO budget conversation before you walk into the room

    If I walk into a budget meeting armed only with rankings, traffic, and keyword reports, I know I am making the wrong case. CFOs do not approve SEO budgets because channel metrics look encouraging. They approve investments that reduce business risk, improve commercial outcomes, and justify the way capital is allocated.

    As AI reshapes search economics and customer acquisition costs continue to climb, I believe translating SEO into business risk is becoming as important as the search strategy itself. This is how I prepare for that conversation before I enter the room.

    Why I see SEO budget conversations break down

    A global enterprise software company recently shared a revealing example with us, and I keep returning to it because it captures the problem so clearly.

    One of the company’s core product lines generated 291 inbound demo requests during a single month in 2008. In the corresponding month of 2026, it generated only 274. Nearly two decades later, and despite a digital marketing budget roughly eight times larger, the business was producing fewer qualified opportunities.

    I do not see that as a simple search strategy problem. I see it as a structural problem—and the CFO had already noticed it.

    The head of search entered the budget review with a 24-slide deck. Slide 3 documented ranking improvements. Slide 7 highlighted year-over-year organic traffic growth. Slide 12 outlined keyword opportunities.

    Every number was accurate, but none of them answered the question that mattered to the CFO: Why was the company spending more each year to generate roughly the same number of qualified opportunities?

    The CFO let the presentation continue. Then, at slide 19, she put down her pen and said, “This is all interesting. But I can’t see the connection to pipeline.”

    The head of search began to explain. The CFO looked toward the CMO, and the meeting was effectively over.

    The lesson I take from this is that many search leaders lose the CFO budget conversation before they enter the room. Their strategies may be sound, and their numbers may hold up, but they arrive speaking in sessions, rankings, and organic traffic share. That is not the language of financial decision-making.

    When I prepare for this kind of meeting, I assume the CFO wants to discuss the P&L, risk, payback periods, and opportunity cost.

    If I open with “organic traffic grew 23% year over year,” I risk telling the CFO, unintentionally, that I cannot connect my work to revenue. If the CFO has already seen cost per opportunity moving in the wrong direction, that disconnect does more than create skepticism. It creates a reason to cut the budget.

    The structural shift I diagnose first

    I start with the diagnosis before I discuss tactics. Without a clear diagnosis, everything else becomes a more polished way to lose the same argument.

    In 2008, paid search behaved like an undersupplied monopoly channel: high intent, limited competition, and relatively linear returns. A dollar invested could produce a reasonably predictable return. There was no AI layer absorbing clicks before they happened, no army of comparison aggregators siphoning away high-intent traffic, and no group of competitors with 18 years to build organic authority in the category.

    That environment is gone.

    Today, I operate in a search landscape where organic authority is fiercely contested. AI Overviews can intercept high-intent queries before users reach paid ads, while attribution models designed for the old environment are still being used to defend budgets in the new one.

    The message I bring to a CFO is not simply, “I need more budget,” or, “Our rankings are improving.” I explain that the structural conditions that once made search efficient have changed, show how those changes affect commercial performance, and present my plan for adapting.

    Why I do not lead with channel metrics

    I understand the temptation to showcase channel performance. After spending months building organic authority, improving rankings, and growing traffic, I naturally want that work to be visible. The problem is that presenting it without a commercial connection can undermine the very case I am trying to make.

    CFOs have been burned by marketing attribution models before. They have seen enough ranking charts and organic traffic reports to know that neither metric connects directly to the P&L without additional evidence.

    When I lead with channel metrics, I invite two immediate questions: “According to which model?” and “What does this mean for revenue?” Every slide that raises those questions before I have framed the argument spends some of my credibility.

    How I handle the counterfactual problem

    The deeper issue is the question I expect every CFO to bring into the room: “Would this revenue have happened anyway?”

    I consider that the hardest question in marketing attribution, yet many budget presentations never answer it. They treat the connection between organic performance and commercial outcomes as self-evident. It is not. A CFO who has watched the marketing budget expand for a decade while blended customer acquisition cost drifts upward is right to challenge that assumption.

    If I am asked, “How do we know those customers would not have found us anyway?” and I do not have a prepared answer, I have lost the thread. That is why I do not build my budget case on an attribution model I cannot defend under pressure. I build it around something much harder to dismiss: measurable business risk.

    Dig deeper: Stop paying for traffic: The enterprise CMO’s guide to ROI-driven SEO

    How I frame SEO as business risk

    I think of CFOs primarily as risk managers, not channel optimizers. Their job is to protect the business from downside scenarios, allocate capital efficiently, and prevent unpleasant surprises in the P&L.

    If I enter the room talking only about upside—what a larger budget might achieve—I am appealing to the wrong instinct.

    Instead, I lead with downside and focus on three risks that a CFO can price, model, and act on.

    1. Competitive displacement risk

    I never treat organic search positions as permanent assets. They are contested positions in a live market. If I reduce investment, competitors do not pause and reduce theirs to match. They usually accelerate.

    I also avoid saying only, “We will lose rankings.” Rankings are still a channel metric. I frame the risk in commercial terms:

    • “A 30% budget reduction will not create a simple 30% reduction in output. I expect it to trigger a compounding decline over the next three to 18 months as competitor content accumulates, our positions erode, and the cost of recovering those positions exceeds the cost of maintaining them.”

    I am presenting a deferred-liability argument, not merely a channel-performance argument. It gives the CFO a risk that can be modeled. For example, I can calculate how much a 20% decline in organic share of voice would add to CAC over 12 months if paid search had to compensate for the lost visibility.

    When I show that calculation, I can move the conversation from “Can we afford this investment?” to “Can we afford the cost of withdrawing it?”

    2. AI visibility risk

    I see AI visibility as the newest and least understood risk in many boardrooms. That gives me an opportunity if I can explain it clearly and connect it to financial outcomes.

    As AI Overviews and LLM citations become a primary discovery layer for high-intent queries, I no longer think of organic authority solely in terms of rankings. I also ask whether our brand appears in the AI-generated answer.

    A paid campaign can often be restarted next quarter by adding budget. AI citation share is different. It depends on content depth, structured data, brand signals, and domain authority built over months or years. I cannot rebuild that visibility with a quick media buy; I need a content and authority program measured in quarters rather than weeks.

    The commercial connection is crucial. If I lose AI visibility, I do not just lose traffic. The business may have to buy back those same high-intent users through paid search, often at CPCs inflated by competitors that continued investing and preserved their citation share.

    I do not treat this as a distant concern. For many organizations, declining AI visibility can be the trigger for a broader CAC blowout, so I price the risk explicitly.

    The framing I use with the CFO:

    • “We currently hold strong AI citation share across our 10 most important commercial queries. I do not expect that position to maintain itself. Here is what it cost us to build, what I estimate it would cost to recover if we lost it, and the quarterly investment I recommend to defend it.”

    Dig deeper: The bureaucracy tax: How disruptors are winning AI search visibility

    3. CAC blowout risk

    I find that this risk lands hardest because it is already materializing in many enterprise organizations.

    Glowing blue streams of people converge on a search bar and digital portal, symbolizing SEO traffic, AI visibility, and customer acquisition.
    As AI reshapes search, every glowing path to discovery carries commercial value—turning SEO investment into a conversation about pipeline, risk, and customer acquisition costs.

    When I return to the enterprise software example, the year-over-year picture is even more revealing than the 18-year comparison:

    • April 2025: Roughly $420,000 in Google spend, 681 inbound demo requests, and approximately $617 per opportunity.
    • April 2026: Roughly $310,000 in Google spend, 418 inbound demo requests, and approximately $741 per opportunity.

    Spend fell by 26%, qualified opportunities fell by 39%, and cost per opportunity increased by 20% in one year. The deterioration happened not simply despite the budget reduction, but partly because of it.

    I expect a CFO to test a simpler explanation: Perhaps performance was already declining and the budget was cut in response. That is a reasonable hypothesis, but it does not fully fit the data. Cost per opportunity had started rising before the reduction. The cut did not create the original efficiency problem; it exposed a structural problem that already existed.

    The search environment had changed, but the budget strategy had not. AI Overviews were absorbing high-intent category and solution queries before many of those searches became clicks.

    At the same time, the organic authority that took years to build was generating fewer visits as zero-click search expanded. When paid spend fell, the organic foundation was not strong enough to carry the load. Together, the two effects caused more damage than either would have caused independently.

    This is how I explain the CAC blowout mechanism: When organic visibility weakens and paid media has to compensate, blended CAC rises. If paid investment is then reduced before the organic gap is repaired, CAC can rise even further.

    The CFO sees a negative trend and may conclude that search no longer works. I see a different problem: The structural relationship between paid and organic was never actively managed.

    I do not consider this unique to enterprise software. It is a predictable outcome when paid and organic search are managed as separate budget lines with separate accountability, as they still are in many enterprise organizations.

    The framing I use with the CFO: I show the relationship between organic share of voice and blended CAC across the previous 18 to 24 months. If organic visibility declined while paid CPCs rose, I have direct evidence of the risk.

    If I have completed a cannibalization audit and redirected spend away from terms where paid ads competed with strong organic coverage, I also present that work. Moving the budget toward genuine demand gaps gives me a concrete example of the structural fix in action.

    Why I brief the CMO before the meeting

    One of the most valuable preparation steps I can take is briefing the CMO before I enter the budget meeting. I do this not simply to seek approval, but to stress-test my argument.

    The CMO has usually participated in more CFO conversations than I have. They know which objections carry the most weight, which risks currently concern the CFO, and which parts of my case are likely to receive the greatest scrutiny. I cannot gain that perspective if I build the deck in isolation.

    A CMO who has already challenged and strengthened my argument becomes an ally in the room. A CMO who hears the case for the first time alongside the CFO can become a liability. If the CMO hesitates over a number or qualifies a claim I presented with confidence, the CFO will notice.

    That is why I brief the CMO and enter the meeting aligned. In my experience, much of the budget conversation is won or lost before anyone sits down.

    How I prepare for three inevitable questions

    Before I prepare the answers, I plan my opening move.

    I do not spend the first 60 seconds summarizing last quarter’s performance, and I do not jump into risk without establishing common ground. Instead, I begin with the structural diagnosis.

    I might say:

    • “Before I walk through the data, I want to explain why we are having this conversation. The search environment has changed materially over the past three years. I want to show how that change is affecting our cost per opportunity and what I recommend we do about it.”

    From there, I present the evidence, explain the risks, and prepare for the questions. These questions are not hypothetical. Search leaders hear them repeatedly, so I want my answers ready before I enter the room.

    “What happens if we cut this by 30%?”

    I do not respond by declaring the cut unacceptable or catastrophic. A CFO asking this question may be testing how well I understand the program’s efficiency curve rather than announcing an actual reduction. If I become defensive, I signal that I have not modeled the scenario.

    I prepare a specific answer in advance:

    • “A 30% reduction applied evenly across the program would cost us approximately [X] in organic traffic within six months. At our current organic conversion rate, that represents [Y] in pipeline impact. If we need to remove 30%, I would make these specific cuts to minimize commercial damage. This is the threshold below which I believe the program becomes structurally unsustainable and the cost of recovery exceeds the savings.”

    With that answer, I demonstrate P&L literacy, anticipate the follow-up questions, and shift the meeting from budget defense to business problem-solving. I am not protecting a line item; I am helping the CFO make a better capital allocation decision.

    “How do we know these conversions would not have happened anyway?”

    I do not try to defend an attribution model as if it were indisputable. I am unlikely to win that argument, and fighting it can damage the credibility of everything else I have presented.

    Instead, I acknowledge the attribution problem and pivot to incrementality:

    • “I agree that last-click attribution overstates organic search’s contribution, so I do not use it as my primary evidence. Instead, I track periods when organic visibility declined across our most important commercial queries and paid CAC increased as paid search compensated. I consider that our most defensible proxy for organic search’s incremental contribution, and I have deliberately kept the estimate conservative.”

    I find that intellectual honesty about attribution limitations builds credibility with a financially trained audience. CFOs have seen too many models that appear designed to prove whatever the presenter wants to prove.

    By acknowledging the limitation first and offering a conservative proxy, I can earn more trust than I would by making an aggressive ROI claim.

    “What is the payback period?”

    I avoid answering with a broad argument about long-term brand equity or compounding authority. CFOs working within quarterly reporting cycles are unlikely to approve capital based only on a three-year organic growth narrative. If I lead with that answer, I suggest that I do not understand how the allocation decision is being made.

    I separate the investment into two components with different payback profiles.

    Maintenance spend covers the work required to preserve existing positions, keep content current, and maintain technical health. I frame its payback as immediate because it protects value the business has already created. The relevant comparison is the future cost of recovering the positions if they are lost.

    Growth spend covers new content, category expansion, and authority building. For content aimed at existing demand with known search volume, I model the payback across six to 12 months. I make the assumptions visible, including query volume, conversion rate, and revenue per conversion.

    I show my work. If the CFO stress-tests my assumptions and challenges specific numbers, I consider that constructive engagement with the model. It is a better outcome than polite agreement followed by a budget cut because my methodology failed to inspire confidence.

    The data I leave behind—and the data I bring

    Before I build the deck, I decide what to remove. Most search budget presentations do not fail because they lack useful data. They fail because the valuable evidence is buried beneath metrics that erode credibility before the important numbers appear.

    What I leave behind

    • Keyword rankings in isolation: Unless I can connect a specific ranking movement to pipeline impact, I treat it as another channel metric that invites the counterfactual question.
    • Organic sessions without market context: If my traffic grew by 15% while the market grew by 40%, I lost ground. Without an external benchmark, year-over-year traffic growth gives the CFO little basis for evaluation.
    • Metrics that require a glossary: If I have to explain what a metric means before I can explain why it matters, I leave it out of the meeting. Every definition delays the commercial argument.
    • Long-term brand equity arguments: I do not reject these arguments, but I recognize that they are difficult to act on within a quarterly budget cycle. Leading with them creates a mismatch between my timeline and the CFO’s.

    What I bring

    Before I finish the deck, I decide what deserves the most important slide. I do not choose a generic traffic graph or ranking summary. I begin with a commercially meaningful statement such as:

    • “I estimate that organic search offset $[X] in paid-search dependency this quarter.”

    I lead with the money the program saved the business, expressed in language the CFO already uses. The supporting evidence follows:

    • Blended CAC across the previous 18 to 24 months, segmented by channel. I use this chart to expose the relationship between paid and organic performance and connect search investment to the P&L.
    • Organic share of voice compared with the three leading competitors over time. I use this to make competitive displacement measurable. If a competitor gained ground while our investment remained flat, I show it.
    • Pipeline contribution by channel under a conservative, clearly labeled attribution model. I state whether the model is last-touch, position-based, or something else. I find that transparent disclosure builds more credibility than an optimistic number that invites a methodological dispute.
    • A pre-modeled 30% reduction scenario with specific commercial consequences. I consider this the most powerful analysis I can bring because it answers the likely budget question before it is asked.
    • AI Overview citation share across the 10 most important commercial queries. I use our own data to ground the AI visibility argument. It demonstrates that I understand the changing discovery landscape without relying on vague industry generalizations.

    How I turn the meeting into a capital allocation conversation

    I do not consider the enterprise software company in this example an outlier. I see the same pattern across enterprise search: budgets rise, efficiency declines, and CFO skepticism grows as AI Overviews absorb intent, paid and organic remain disconnected, and reporting continues to reward channel metrics instead of commercial outcomes.

    I have learned that winning this conversation does not depend only on having the best search strategy. It depends on translating SEO into business risk in language a CFO can evaluate and act on.

    Before I enter the room, I brief the CMO, model the commercial effect of a budget cut, prepare a conservative answer to the attribution question, and separate maintenance investment from growth investment. That preparation is within my control, even though the structural shift in search—and the CFO’s skepticism—are not.

    Ultimately, I choose which conversation I am ready to have. I can defend a collection of channel metrics, or I can help the CFO make a capital allocation decision. Only one of those approaches gives my SEO budget a compelling business case.


    Inspired by this post on Search Engine Land.


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  • How I See Profound MCP Reshaping AI Shopping in Retail

    How I See Profound MCP Reshaping AI Shopping in Retail

    Profound MCP evolution

    I see Profound’s MCP evolution as a meaningful shift for Marketing Engineers. It now connects agents to a knowledge graph and adds 15 new capabilities built around how marketing teams actually work.

    For retailers, I believe this demands a serious reframe. Answer engines are already shortlisting products and shaping purchase decisions long before shoppers ever land on retail or ecommerce websites. That compresses the shopping funnel and makes traditional search less reliable as the primary channel for customer acquisition.

    Image

    Instead of waiting for shoppers to arrive through search, I need to think about how retailers can be recommended throughout the entire shopping journey. That means understanding how people use answer engines for Christmas gifting, how brands earn mentions and citations in relevant AI responses, and how visibility can be maximized across AI search experiences.

    Image

    I see this report as a practical edge for retailers preparing for the next holiday cycle. It uses real shopper behavior from Christmas 2025, analyzed through Profound’s AI visibility lens, to show how people are using AI to shop for the holidays.

    Most importantly, it turns those insights into actionable takeaways. By understanding where answer engines influence discovery, comparison, and purchase decisions, I can see how ecommerce teams should optimize product visibility before the 2026 season ramps up and compete more effectively for the AI shelf this Christmas.


    Inspired by this post on Try Profound Blog.


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  • How I Help Retailers Win the AI Shelf This Christmas

    How I Help Retailers Win the AI Shelf This Christmas

    I see Christmas shopping moving beyond the search bar. More shoppers are now turning to AI answer engines to research products, compare gift options, and decide what to buy long before they land on a retailer’s website.

    For retailers, I believe this shift requires a serious reframe. Answer engines can shortlist products, shape preferences, and guide purchase decisions earlier in the journey than traditional search ever did. That compresses the shopping funnel and makes search alone too limited as a customer acquisition strategy.

    Instead, I need to think about how retailers can earn recommendations across the entire AI-assisted shopping journey. That means understanding how people use answer engines for Christmas gifting, how brands earn mentions and citations in relevant AI responses, and how ecommerce teams can improve visibility across AI search.

    In this report, I give retailers a clearer path to that advantage. I draw on real shopper behavior from Christmas 2025, analyzed through Profound’s AI visibility lens, to show how people are using AI to shop for the holidays.

    I also focus on practical takeaways retailers can use now, before the 2026 season ramps up. The goal is simple: optimize ecommerce products early, show up in the AI answers that matter, and win the AI shelf this Christmas.


    Inspired by this post on Try Profound Blog.


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  • How AI Search Is Reshaping Travel Brand Visibility

    How AI Search Is Reshaping Travel Brand Visibility

    I’m seeing travel planning move away from the traditional search bar and into AI answer engines like ChatGPT. For most of the past two decades, a traveler would type a destination-focused keyword into Google, open a dozen tabs, and stitch together a trip one page at a time.

    Now, that same traveler can ask a question, keep the conversation going, and let the answer engine synthesize recommendations, compare options, or even help book the trip. The journey from curiosity to decision is becoming faster, more conversational, and far less dependent on traditional search results.

    I believe this shift is rewriting how travelers discover brands. Visibility is no longer only about winning top-ranked blue links in Google. Increasingly, it depends on earning mentions, citations, and trust inside AI-generated answers.

    For travel brands, that changes the competitive landscape. The companies that show up in AI search are the ones most likely to shape the itinerary, influence the booking decision, and ultimately win the trip.


    Inspired by this post on Try Profound Blog.


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  • How I Win the AI Decision Layer in Agentic Commerce

    How I Win the AI Decision Layer in Agentic Commerce

    I see the next major battleground for brands being shaped by AI. Every day, AI engines and autonomous agents decide which brands to recommend, compare, cite, and transact with on behalf of consumers. To compete, I have to make my brand the trusted choice AI selects.

    This shift is already underway. Adobe data shows that AI-referred traffic to U.S. retail websites grew 4,700% year over year through mid-2025. Salesforce reports that AI and autonomous agents influenced one in five online orders globally during Cyber Week, driving an estimated $67 billion in sales.

    As AI becomes the interface between consumers and brands across discovery, evaluation, and purchase, I need to think beyond traditional rankings. A new competitive layer is emerging: the AI decision layer. This is where AI systems evaluate trust, relevance, authority, and transaction readiness before deciding which brands make the shortlist.

    If I fail to influence this layer, my brand may be excluded before a customer ever sees it. That makes AI visibility, credibility, and actionability core parts of modern search strategy.

    How I take a brand from found to actioned

    Agentic commerce readiness follows a clear sequence. I start by making sure AI engines can find my brand, then I move through the remaining stages until AI agents can understand, trust, recommend, and transact with it.

    Step 1: I get found by enabling AI discovery and access

    Machine accessibility is the foundation of AI visibility. If I want AI systems to discover and access my brand, I have to prioritize technical hygiene and token efficiency.

    I start by allowing the right crawlers on my website. Google, OpenAI, Anthropic, and Bing need to reach my content without unintended restrictions.

    Then I get the basics right. I set up XML sitemaps and robots.txt, fix crawl errors, add canonical tags, and maintain strong Core Web Vitals. I also make sure my website content is rendered server-side so agents can reliably navigate and reason over my pages.

    I also pay close attention to token efficiency. Bloated HTML wastes valuable tokens that AI systems could otherwise use to understand my content, products, and brand.

    To make my site more AI-ready, I publish assets that help large language model crawlers process my content more efficiently. An llms.txt file can give LLM crawlers a concise map of my website, while Markdown versions of key content can reduce token consumption and improve machine understanding.

    Dig deeper: The enterprise blueprint for winning visibility in AI search

    Infographic showing consumers delegating search to AI agents, which discover, evaluate, weigh trust, and transact with brands and products.
    Between consumers and brands, AI agents now act as the decision layer, handling discovery, evaluation, trust signals, and transactions before products reach the shortlist.

    Step 2: I become understood by building semantic clarity

    To be understood by AI engines, I need to build entity authority. This helps AI interpret who I am, what I offer, and why my brand matters.

    Structured data turns my web pages into machine-readable knowledge that AI systems can understand, trust, and use. I strengthen my entity graph with comprehensive schema, trusted citations, and linked references.

    I also deliver clean, server-rendered HTML that AI can access without friction. Semantic HTML, structured @graph IDs, and consistent naming help AI engines connect the right context to my brand.

    Step 3: I get retrieved by structuring content for AI extraction

    Traditional search ranks pages, but AI search retrieves and cites passages. That means I win on relevance, clarity, authority, and freshness rather than length alone. Original expertise, proprietary data, and real-world experience give my content a stronger chance of being selected.

    To structure my content for retrieval, I use a clear heading hierarchy with H1, H2, and H3 tags. Under each heading, I create descriptive, self-contained sections that can stand on their own.

    I build interconnected topic clusters instead of isolated pages because AI needs enough context to assemble complete answers.

    I also front-load every section. I put the core answer and the most important metrics in the opening sentence before a model hits its token limit.

    Dig deeper: Chunk, cite, clarify, build: A content framework for AI search

    Step 4: I build trust with authority and grounding signals

    Just because AI engines retrieve my content does not mean they will recommend my brand. Retrieval is only one step. Trust is what moves a brand closer to selection.

    AI systems prioritize sources they can trust, so authority and credibility become decisive. Google’s experience, expertise, authoritativeness, and trustworthiness principles, known as E-E-A-T, remain some of the strongest signals influencing whether a brand is cited, referenced, or selected.

    Six-step AI decision layer pipeline showing brands moving from Found, Understood, Retrieved and Trusted to Chosen and Actioned in agentic commerce.
    A visual roadmap for becoming the brand AI selects: first be found and understood, then retrieved, trusted, chosen and finally actioned by autonomous assistants.

    Trust extends far beyond my website. AI evaluates review sentiment, location accuracy, pricing consistency, product availability, and entity alignment across the web. When those signals conflict, AI confidence decreases.

    Credibility is now computational. Grounding, the process of validating responses against trusted evidence, is the bridge between visibility and recommendation.

    To earn computational trust, I create original, expert-driven content that shows real experience and unique value. Then I align every external signal so reviews, listings, maps, and directories all tell one consistent story about my brand.

    Dig deeper: Integrating SEO into omnichannel marketing for seamless engagement

    Step 5: I get chosen by earning machine and human preference

    AI agents parse attributes, verify claims, and score confidence in milliseconds. If I cannot make my value clear to AI, my brand becomes invisible at the decision point.

    But emotional preference still matters. Consumers may delegate routine purchases, yet they hold tightly to choices tied to identity. The strongest brands optimize for both machine readability and human resonance.

    To earn AI recommendations, I measure AI visibility, citation, and recommendation rates through query fan-out testing. I keep brand, product, and location data consistent across every channel. I also work to earn trusted mentions and references that strengthen AI confidence in my brand.

    Dig deeper: How to boost your marketing revenue with personalization, connectivity, and data

    Step 6: I enable agentic transactions

    Recommendation is no longer the finish line for AI search. Discovery, selection, and checkout can now happen inside an AI assistant without the customer ever visiting my site.

    An agentic website is designed for AI agents to discover information, retrieve answers, and perform actions on behalf of users. NLWeb helps make website content conversational and machine-readable, improving how AI systems find and understand the site.

    Large Google logo over colorful stacks of digital pages and folders, symbolizing search advertising, web content, and online marketing updates.
    A bold Google logo sits atop layered, colorful digital documents, evoking the fast-moving world of search marketing, ad formats, campaign assets, and platform updates.

    Web Model Context Protocol, or MCP, extends this capability by giving AI agents a standardized way to interact with website functions. That can include retrieving data, initiating workflows, and submitting forms.

    Agentic commerce moves the full transaction inside the assistant. Google’s Universal Commerce Protocol, or UCP, enables chat-based bookings. OpenAI and Stripe’s Agentic Commerce Protocol, or ACP, pushes inventory so AI systems can surface it more easily. Agent Payments Protocol, or AP2, then lets the agent pay.

    Underneath these capabilities is MCP, which enables an LLM to read products, content, and live data. This changes my website from a destination into a source of truth. It supplies the inventory, pricing, and signals that drive every agent journey.

    Dig deeper: How to select a CMS that powers SEO, personalization, and growth

    How I measure performance in the AI decision layer

    I still track traditional search metrics like rankings, sessions, and clicks. They remain useful, but they are no longer enough to measure success in AI search and agentic commerce.

    For visibility, I track AI presence rate, AI share of voice, citation frequency, and agent recommendation rate.

    For commerce, I track AI-influenced revenue, agent conversion rate, autonomous transaction volume, and agentic wallet share.

    I also expect traffic patterns to change. Direct visits may decline as agents handle discovery, but AI-influenced transactions through machine-readable layers like WebMCP and schema endpoints can offset that loss and create new revenue paths.

    With these changes in place, my website can become the trusted source AI systems rely on for both information and action.

    From SEO to decision architecture

    SEO remains the foundation for winning search, but a deeper shift became concrete at Google I/O 2026. AI agents now parse raw HTML, distill the browser’s native accessibility tree, and capture visual screenshots through vision models.

    Together, these three paths determine whether a site is truly actionable for AI. My page can be technically flawless and still fail if its structure, semantics, or user experience breaks the chain. If I miss any stage, trust and transaction readiness suffer.

    When I get these pieces right, my brand becomes discoverable, understandable, trusted, and transactable when AI agents make decisions. The brands that build these capabilities today will be the brands AI surfaces, trusts, and recommends tomorrow.


    Inspired by this post on Search Engine Land.


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  • Hidden ChatGPT Search Pipelines Can Shake Up Citations

    Hidden ChatGPT Search Pipelines Can Shake Up Citations

    I see these two new analyses as an important reminder that ChatGPT citations are not as fixed or transparent as they may look. The sources shown in an answer can change when ChatGPT routes search traffic through different hidden retrieval pipelines.

    Research from Chris Green and Suganthan Mohanadasan adds a new wrinkle to AI visibility tracking: the final answer does not reveal how ChatGPT selected its sources. Both researchers found internal source-selection labels, including Labrador, Bright, Oxylabs, and SERP, but those labels sit behind the answer rather than inside the citation cards users see.

    Green tested 1,000 prompts up to 10 times each and captured 9,946 completed search runs. In most cases, prompts stayed on one retrieval source. Labrador accounted for 88.1% of primary search sources in his dataset, followed by Bright at 9.9%, Oxylabs at 1.7%, and SERP at 0.3%.

    What stands out to me is that 11.6% of prompts changed their primary search source across repeated runs. When that happened, URL overlap dropped from 0.273 to 0.149, and domain overlap fell from 0.265 to 0.155. Green calculated that as roughly 45% lower URL overlap and 42% lower domain overlap.

    Mohanadasan looked at the issue from another angle. He inspected two days of raw ChatGPT network traffic from one logged-in Pro account and logged about 1,240 source records across a few dozen searches. He found a result_source field attached to web results, with four observed values: SERP, Labrador, Bright, and Oxylabs.

    He described Labrador as including established publishers and reference sites, Bright as tied to Bright Data, Oxylabs as tied to Oxylabs, and SERP as an open-web baseline that appeared mostly in news-style results. While Green’s repeated-prompt test found Labrador dominating his dataset, Mohanadasan saw Bright play a larger role in his sample, especially for commercial, shopping, finance, weather, and local queries.

    I also think the skipped-search finding matters. Mohanadasan found that ChatGPT classified some queries before searching, using a turn_use_case field. Some prompts were filed as text and skipped web search entirely, even when they sounded current. In those cases, no page could be fetched, cited, or used as evidence.

    Futuristic data archive with glowing server-like filing cabinets, stacked documents, and network lights symbolizing AI marketing data infrastructure.
    Rows of illuminated data cabinets and paper files stretch into the distance, capturing the pressure on marketers to turn fragmented customer data into a smarter performance engine.

    More complex “thinking” queries behaved differently. Mohanadasan found that ChatGPT could branch into many searches, including site: probes, pricing checks, and searches for unnamed competitors. That changes which pages can enter the answer process because ChatGPT may search rewritten queries, direct site probes, or follow-up checks instead of the exact phrase a user typed.

    Another useful distinction is that fetched does not always mean cited. Mohanadasan separated three outcomes: fetched, cited, and mentioned. A page can be pulled into ChatGPT’s context without being shown to users, cited as support for a specific sentence, or skipped as a source even when a brand is mentioned in the answer.

    In his small commercial-query sample, Reddit and YouTube were both fetched often, but Reddit was cited and YouTube was not. He attributed that gap to text availability: Reddit threads expose text, while YouTube search results often provide metadata rather than full video transcripts. Vendor pages were cited for their own facts, such as prices and specs, while third-party pages were more likely to support broader recommendation claims.

    The practical takeaway for me is that there is no single ChatGPT visibility result to measure. A page may never be considered if ChatGPT skips search, uses another retrieval source, or finds a clearer third-party page to support the claim.

    Both analyses also point back to readability. ChatGPT’s source selection depends partly on what it can retrieve and understand. Mohanadasan found cases where ChatGPT appeared to prefer official pricing pages, then fell back to third-party sources when prices were hidden behind JavaScript or otherwise hard to parse.

    Green’s results showed that source routing can change which URLs and domains enter the answer set. That makes plain HTML, crawlable facts, clear pricing and specs, strong third-party coverage, and text-heavy pages more important when source selection depends on retrieval and readability.


    Inspired by this post on Search Engine Land.


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  • How I Build a Brand AI Search Can Trust and Recommend

    How I Build a Brand AI Search Can Trust and Recommend

    Building a brand worth finding: Signals that fuel discovery

    For most of the past decade, I treated organic marketing as a visibility game. I wanted brands on Page 1, inside featured snippets, and in front of the people already searching.

    That north star has moved.

    When I spoke at SMX Advanced on June 5, the question I put to the room was not simply, “How do I get a brand found?” The harder question was, “How do I get that brand chosen?”

    In 2026, those answers are no longer the same. The distance between being discovered and being selected is where I see many brands losing ground.

    In AI search, my reputation shows up first

    The old user journey was messy and multi-step. People explored, compared, checked reviews, read Reddit threads, visited comparison sites, and moved toward a decision over time. Now, a single AI prompt can compress much of that process into one synthesized answer.

    AI search does not reward the brand that shouts the loudest in paid media or stuffs the most keywords into metadata. I see it rewarding the brand with the strongest reputation in the places that matter. Reddit discussions, review sites, comparison pages, expert commentary, forums, and editorial coverage are all being absorbed by large language models and blended into recommendations.

    AI search citation material

    In other words, my brand is no longer defined only by what I say about it. It is shaped by how AI understands it, and AI is reading what everyone else has said, too.

    Owned content on websites and social channels will always carry a promotional bias. AI systems look for outside validation to support, challenge, or clarify those claims.

    That changes the work of organic marketing. I can no longer stop at visibility. I have to build a brand that is found, correctly understood, and ultimately chosen. Those are three separate challenges, and I need a strategy for each one.

    Found: I need to appear where my audience actually looks

    The first challenge is still discoverability, but the canvas is much wider than Google. People now discover brands through ChatGPT, Reddit, YouTube, TikTok, Google, Quora, LinkedIn, and word of mouth. I have to understand which of those entry points matter most to the specific audience I want to reach.

    That starts with mapping the sources my audience genuinely trusts: the publications, platforms, communities, creators, analysts, newsletters, and peer groups that influence their decisions. The intersection of semantic relevance, domain authority, and audience affinity tells me which third-party properties are worth pursuing.

    For one B2B audience, that might mean Wired, Tom’s Guide, or an active LinkedIn group where buyers discuss vendors in a specific vertical. For another, it might be r/smallbusiness or a Substack newsletter with 40,000 engaged subscribers.

    Once I know where the audience spends time, I can create useful content, earn credible mentions, and participate in the conversations already shaping decisions. This is audience-first, performance-driven PR and organic strategy, not generic brand awareness.

    Infographic showing 93% of AI search citations come from third-party community and earned media, with 7% from owned brand media.
    AI search leans heavily on outside validation: this chart shows third-party communities, reviews, and earned media driving 93% of citations versus 7% from owned channels.

    The data makes the case even stronger. Across the top commercial sectors analyzed, 93% of AI search citations came from third-party sources. If I only invest in content on my own domain, I risk being invisible to the systems now doing much of the brand discovery work.

    Understood: I need consistent signals everywhere

    Getting found matters, but it is not enough on its own. If machines are surfacing my brand, they also need to understand it accurately.

    LLMs do more than crawl my website. They build a consensus picture from everything available online: reviews, Reddit discussions, press coverage, YouTube commentary, Trustpilot ratings, forum threads, and more. If those signals conflict with the story I am telling about myself, I have a real problem.

    If I claim premium positioning while thousands of articles question whether the brand is truly luxury, heavy discounting is part of the public record, and review scores are poor, AI is unlikely to recommend that brand as a premium option. The model has read the broader story, not just the homepage copy.

    That is why brand messaging consistency has become an SEO issue. Owned, earned, and paid content all need to reinforce the same core associations. Conflicting signals do not just confuse customers; they can weaken AI visibility.

    Digital PR plays a critical role here because it helps shape the external narrative. Through strategic media placements, expert commentary, and search-informed coverage, I can influence what journalists write, what audiences remember, and what models learn.

    I also have to think beyond one obvious keyword. The query fan-out, or the range of prompts a potential customer might use, requires positive and consistent answers across every touchpoint an LLM might evaluate.

    Chosen: I need trust signals that influence the decision

    The third challenge is the hardest and probably the most important. Trust has always been an SEO currency, but as clicks decline and zero-click search becomes more common, trust matters even more.

    According to an Ahrefs study, brand appearance in AI Overviews is most strongly correlated with branded web mentions. In practical terms, that means the number of times a brand is positively named across authoritative third-party sources is becoming one of the most powerful signals organic marketers can influence.

    That is also the core output of strong digital PR. Based on the last 4,000 pieces of U.S.- and U.K.-based coverage driven for clients, 91% of AI search citations included expert insight rather than branded content or product pages.

    That tells me expert-backed, editorially independent coverage is critical. Internal experts are now one of the most valuable assets a brand has. Brands that invest in real thought leadership, original research, and data-backed studies are giving both people and AI systems stronger reasons to trust them.

    The three content formats I see consistently supporting LLM inclusion are product roundups and listicles that place a brand inside trusted “best of” editorials, reliable data-backed research that journalists and LLMs can cite, and expert thought leadership that positions real people as credible voices in their category.

    Neon Google search bar with microphone icon over a futuristic digital data background, representing search technology and SEO updates.
    A glowing Google search bar cuts through streams of digital data, capturing the fast-moving world of search, shopping visibility, and SEO innovation.

    What does not work is chasing inauthentic mentions through artificial link schemes, fake expert personas, or manufactured coverage. Google has already flagged these kinds of tactics in its GEO guidance, and models are getting better at distinguishing genuine authority from manipulated signals.

    The reputational risk is also high. If I try to manufacture authority and get caught, I do not just lose visibility. I damage the trust I was trying to build.

    This cannot be a one-time effort. Multiple studies, including research from Waseda University, have identified a correlation between AI brand visibility and content recency.

    Brands that maintain a steady flow of credible, expert-backed third-party coverage do not just appear more often in AI responses. They appear with more confidence.

    Frequency and freshness both matter. A one-off PR campaign is not enough. I need to treat credible external validation as an always-on strategic investment.

    The framework I use in practice

    When I think about brand discovery in 2026, I come back to three words: found, understood, and chosen.

    Found: I map the audience’s real sources of influence and make sure the brand is credibly present across the fragmented ecosystem where discovery now happens.

    Understood: I work to make sure everything said about the brand tells a consistent story, matches the desired positioning, and reinforces the associations that drive preference.

    Chosen: I continuously build genuine trust signals through earned coverage, expert commentary, and third-party validation, so that when a person or machine compares the brand with a competitor, credible external evidence tips the decision in my favor.

    The brands winning in organic search right now have not unlocked some secret technical trick. They have built reputations worth recommending, and they have made sure machines can understand those reputations clearly.

    That is where I believe organic marketing has to go next. Instead of chasing the algorithm, I need to build something worth finding, worth understanding, and worth choosing.


    Inspired by this post on Search Engine Land.


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  • AI Search Visibility: How Brands Get Used and Cited

    AI Search Visibility: How Brands Get Used and Cited

    I’m seeing traditional Google rankings deliver less predictable value than they once did. Ads, AI Overviews, and other search engine results page features are pushing organic links farther down the page, which means visibility no longer depends only on where a brand ranks in the classic blue-link results.

    As search keeps shifting, I believe brands need to ask a more practical question: how do I make sure my brand is represented accurately inside AI-powered answers?

    The more I understand how AI engines use brand information and when they cite it, the easier it becomes to build a real AI visibility strategy. This moves the conversation beyond whether an AI model “knows” a brand and toward how that brand can earn presence, trust, and discoverability in AI search.

    The click economy is shrinking

    I think most brands should start learning AI search and building an AI SEO strategy now. A full shift from organic search to AI search may still be years away, but the direction is clear enough that waiting creates risk.

    Google is already leaning hard into AI search. In an April article from The Verge, CEO Sundar Pichai said that search had a strong quarter, with AI experiences driving usage, queries reaching an all-time high, and revenue growing 19%.

    Users are changing their behavior too. A Pew Research study found that when people see an AI-powered summary in search results, they click a blue link only 8% of the time. When no AI summary appears, that click rate rises to 15%.

    AI search traffic may still be smaller than organic traffic, but I would not dismiss it. According to Similarweb, AI traffic converted at 11.4%, compared with 5.3% for organic search traffic. That makes AI visibility worth tracking even before it becomes the dominant traffic source.

    How I separate AI usage from AI citation

    I think about brand presence in AI systems in two main ways: usage and citation.

    Usage happens when an AI engine ingests information about a brand and draws on that information when answering a query. In some ways, this reminds me of how Google traditionally indexed pages before ranking and serving them in search results.

    When an AI engine uses brand content, it may mention the brand without linking to it. Even an unlinked mention can matter because it can create discovery, influence perception, and prompt users to search for the brand directly.

    Infographic summarizing Ahrefs study: 76.10% of AI Overview citations rank in Google top 10, 9.50% rank 11-100, and 14.40% do not rank.
    Ahrefs data shows most Google AI Overview citations still come from high-ranking organic pages, with 76.10% in the top 10 and a smaller share outside the top 100.

    Citation is different. A citation happens when an AI engine directly references a brand as a source of information. That reference might be a link to a web page, a social profile, or even a clickable phone link that lets someone contact the business.

    Within OpenAI, usage and citation appear to depend on separate technical systems. As OpenAI’s documentation explains, OAI-SearchBot and GPTBot are deployed separately among four distinct user agents. Other AI systems have their own controls, but the same broader distinction still applies.

    Why citations do not tell the whole story

    I do not see citations as the full AI visibility picture. AI engines often answer questions directly without citing web sources, and this pattern is not entirely new. Before AI Overviews, Google was already moving in that direction with featured snippets.

    Ahrefs found that ChatGPT retrieves almost the exact same number of cited and uncited URLs to generate an average response: about 16.57 cited URLs and 16.58 uncited URLs. But Reddit made up 67.8% of uncited URLs, which means comparing cited and uncited URLs is often really a comparison between search results and Reddit API output.

    That matters because AI systems are not neutral in the uncited information they surface. Some platforms and websites are simply more influential than others. If I try to push a brand into AI answers without understanding where the model gets its information, I am working at a disadvantage.

    How I would improve brand usage and citation

    I would start by tracking the brand’s current AI visibility and monitoring progress over time. That means running a representative set of prompts through an AI visibility platform, reviewing the sources that get cited, and asking what those sources reveal about the model’s preferences.

    There are already many AI citation tracking tools available, and established platforms like Semrush and Ahrefs have added AI tracking features as well. I would choose a tool based on the prompts, markets, and engines that matter most to the brand.

    I would also scale tracking and research as much as budget allows. AI prompt tracking often depends on API calls, so it can cost more than traditional rank tracking. Still, the data is usually richer, even when the sample size is smaller.

    As long as the prompt sample is broadly representative, most platforms can pull multiple responses and calculate an average. That gives me a more useful view of recurring patterns instead of relying on one-off answers.

    Neon Google search bar with microphone icon over a futuristic digital data background, representing search technology and SEO updates.
    A glowing Google search bar cuts through streams of digital data, capturing the fast-moving world of search, shopping visibility, and SEO innovation.

    I would keep reading studies from AI platforms, SEO vendors, and data providers too. Those reports are valuable because they show which sources AI engines rely on and where brands may have the best chance to appear.

    The key is continual monitoring. Over time, I can work to place a brand inside the sources AI engines already trust and use most heavily.

    Why I still care about traditional rankings

    Yes, I still think traditional search rankings matter, but not for the same reasons they used to. The relationship between organic position and business performance is less direct now, especially as SERP features and AI answers absorb more user attention.

    At the same time, Ahrefs research suggests a relationship between AI citations and Google rankings, at least inside Google AI Overviews. A July 2025 study found that 76.1% of pages cited in AI Overviews ranked in Google’s top 10 organic results. If AI Overviews become a dominant AI search experience, traditional rankings will still influence visibility.

    I also pay attention to content quality. Semrush found that AI engines rarely cite generic content that simply repeats what other sources already say. The content that earns citations usually contributes something distinct.

    That fits closely with Google’s helpful content guidance, which rewards original information and useful perspective. In my view, content with trusted data, original insight, and a clear point of view can support both Google rankings and AI citations.

    Because many classic SEO tactics can also support AI citations, I would not abandon traditional SEO. I would treat it as part of a broader visibility strategy that now includes AI usage, AI citations, and brand presence across trusted third-party sources.

    Where I think AI visibility is heading

    Both usage and citation need ongoing tracking and analysis. If I want AI engines to use a brand’s knowledge and content, I need to understand which sources each model relies on and help the brand appear in those places. If I want citations, I need the brand’s content to stay crawlable, rank well, and say something original.

    Classic SEO still earns its place because the same work that improves organic visibility can often improve AI visibility too. But returns from traditional rankings are changing, and AI SEO may eventually become the primary discipline. For now, I would keep ranking, start tracking, and build for both usage and citation.


    Inspired by this post on Search Engine Land.


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  • Goodie vs. Semrush: A Smarter AEO Platform Comparison

    Goodie vs. Semrush: A Smarter AEO Platform Comparison

    When I compare Goodie and Semrush for AI search visibility, I’m looking beyond traditional SEO dashboards. I want to understand how each platform supports answer engine optimization, from monitoring AI visibility to improving the signals that influence AI-generated answers.

    AEO analytics dashboard showing actions, visibility score, share of voice, brand mentions, sessions, conversions, and impressions metrics.
    A modern AEO performance dashboard brings AI search visibility, brand mentions, traffic attribution, and revenue signals into one measurement view.

    For me, the key difference comes down to focus. Goodie is built around AEO monitoring, optimization, agentic commerce, and revenue attribution, while Semrush brings the depth of a broader SEO and competitive research platform.

    Semrush SEO dashboard showing position tracking, site audit, on-page SEO ideas, backlink audit, keyword visibility and toxic backlinks.
    A Semrush project dashboard brings SEO health into one view, from keyword rankings and site audit trends to optimization ideas and backlink toxicity signals.

    In this comparison, I look at how both platforms help brands get discovered, cited, and recommended across AI search experiences, and how each one connects visibility to measurable business impact.


    Inspired by this post on HiGoodie Blog.


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