As I explore the burgeoning ad platform of ChatGPT, it’s clear that its potential isn’t quite ready to fulfill the demands of performance marketing just yet. Many early adopters, myself included, are facing challenges with proving the impact of our advertising dollars.
The big picture. According to insights from The Information, ChatGPT’s advertising options offer scant data and are devoid of automated purchasing tools. This severely limits our ability to determine if the money we’re spending is making any significant difference.
What advertisers are dealing with. I found digital marketer Glenn Gabe’s breakdown of the issues particularly telling:
- No easy, automated method for buying ad space — everything from deals to negotiations still happens through traditional means like phone calls, emails, and spreadsheets.
- Lack of substantial performance data to properly assess our campaigns.
- Feedback from two agency executives mirrors my experience — there’s no measurable proof that these ads translate into business results for our clients.
Why I care. Delving into ChatGPT as an advertising channel means leaping without a safety net. The absence of performance metrics leaves us in the dark when it comes to ROI validation. Although OpenAI plans to scale ads to all US free users soon, the essential measurement tools are sadly lagging behind.
Jumping in at this stage requires one to manage expectations clearly — treating any foray as an experimental budget rather than a reliable performance avenue.
What’s on the horizon. I’m informed that OpenAI intends to display ads to all US users on the free and affordable ChatGPT versions in the coming weeks — marking a notable expansion from its current pilot. Advertisers are also advised to boost performance by offering more text and visual creative variations.
The irony. OpenAI, known for developing cutting-edge AI, still relies on basic tools akin to spreadsheets for ad reporting. It’s quite ironic and frustrating.
The bottom line. Despite the soon-to-be-expanded audience reach of ChatGPT ads, the infrastructure necessary to prove their value remains lacking. Those of us currently involved are spending with limited insight — essentially paying to float in the unknown.
Credit. Much appreciation to Gabe for sharing key points from The Information’s article on X.
Dig deeper. For those eager for more detail, the full article ‘OpenAI’s First Advertisers Can’t Prove ChatGPT Ads Work’ is available (subscription needed) at The Information.
Inspired by this post on Search Engine Land.










