When I think about brand visibility today, it’s clear that being chosen by AI systems is crucial. Authority, unique insights, and consistent signals now determine if my brand makes the cut.
I’ve realized that AI isn’t just reshaping search; it’s deciding which brands are seen and which are ignored.
I learned from Andrew Warden, CMO of Semrush, at the Adobe Summit that visibility is evolving fundamentally, and our brands risk being systematically filtered out by AI systems.
“The idea of standing out is no longer optional. There’s a real risk of sameness,” he pointed out.
With AI systems deciding what to highlight and what to ignore, I know I must compete more fiercely for visibility in AI-generated answers.
AI is Changing How Discovery Works
The change is evident in the data: 60% of Google searches now end without a click to a website. People are still seeking information but aren’t always visiting websites. They’re getting their answers directly from AI systems like Google AI Overviews and ChatGPT.
These AI systems have become, as Warden described, the “new gatekeepers.”
This shift ushers us into the agentic era, where AI systems act as intermediaries, guiding users from inquiry to decision in one seamless interface.
Meanwhile, user behavior is evolving. People engage more in conversational environments, posing follow-up questions, refining queries, and surveying options within the interface, all resulting in fewer clicks but often attracting higher-intent users.
Warden noted that consumers using LLMs convert at least four times higher than those relying solely on search.
SEO is the Foundation
Despite some claims that AI could replace search, Warden reassured us that SEO is not dead.
SEO has become more foundational than ever. It’s essential to ensure my brand exists in the data layer AI systems rely on.
Warden emphasized, “SEO isn’t just for humans anymore. This is a training manual for AI right now.”
This involves ensuring:
- Crawlability
- Indexability
- Structured data
- Authority signals
Without these, my brand won’t appear at all.
Research backs this up: 94% of Google AI Overviews cite at least one top organic result, reaffirming that traditional search signals still support AI outcomes.
The Rise of the ‘Bland Tax’
One striking concept from the session was what Warden dubbed the “bland tax.”
AI conditions itself to overlook blandness, causing generic or repetitive content to vanish.
If I’m generic, Warden warned I’m perceived as average, and if I’m bland, I’m effectively invisible.
AI systems don’t reward sameness. Rather than highlighting my brand, they often condense similar content into a single, attribution-lacking response.
“This is an invisible penalty,” Warden noted.
The consequences manifest in several ways:
- My brand identity gets erased in AI-generated summaries
- My content is filtered out as low-value
- My work becomes training data for AI without offering visibility to my brand
“You also become a free training ground for LLMs,” he said.
What Visibility Depends On
Warden redefined brand visibility as a blend of:
- Discoverability: Can LLMs easily find me?
- Authority: Do they trust my brand enough to include it?
“You absolutely need both,” Warden asserted.
SEO ensures I’m discoverable. Authority determines whether my brand shows up in AI-generated responses.
Without authority, I risk turning into a “commodity that isn’t worth being mentioned.”
How to Win: Three Key Signals
Warden outlined three crucial areas determining whether my brand appears or gets filtered out:
1. Entity Authority
AI systems map entities and relationships, and they must recognize my brand as an authority on a topic.
One key signal is brand demand. If people aren’t seeking out my brand, neither will AI.
Strong brands emphasize their authority across various platforms—owned content, media exposure, and community discussions—demonstrating their niche.
2. Information Density and Originality
AI systems prioritize content that offers new insights. It’s vital to not just publish content but contribute something meaningful.
They emphasize new facts with proprietary data, original research, unique perspectives, and expert insights.
According to Warden, original insights can enhance visibility by 30 to 40%.
3. Signal Alignment
AI evaluates not just what I convey but also what others say about my brand.
This includes reviews, discussions on platforms like Reddit and YouTube, media mentions, and customer conversations.
Warden warned that conflicting signals could prompt AI to flag my brand as unreliable.
Consistency across these channels creates what he called a “consensus signal” that AI systems can trust.
Why Most Organizations Aren’t Ready
One of our biggest challenges is organizational, as visibility isn’t just a channel issue; it’s an organizational one.
Currently, responsibilities are fragmented. SEO teams focus solely on rankings, PR and brand teams manage messaging, and growth teams conduct experiments. This leaves no one clearly owning AI visibility.
This fragmentation leads to inconsistent signals and missed opportunities for us.
To truly compete, we need alignment across teams, working on a shared strategy about how my brand appears wherever LLMs gather data.
The Measurement Problem
Meanwhile, traditional performance metrics are unraveling.
Many marketers, including myself, notice a gap where rankings hold steady, but traffic declines. Meanwhile, leads might increase, yet attribution remains murky.
Warden explained that demand remains, but traffic no longer serves as its proxy. Our content is utilized, but not in ways directing users back to us.
This creates a growing disparity between impact and the ability to measure that impact accurately.
From Rankings to Relevance
The nature of competition has evolved. I’m no longer vying for a mere position; instead, I’m competing to be featured in a synthesized AI answer.
Authority, once easier to influence, now hinges on external validation—emphasizing what others say over what I publish.
Algorithms have shifted from being my allies to arbiters of meaning, marking a significant change in search dynamics since Google itself emerged.
The New Rules of Brand Visibility
AI has not altered what makes a brand strong but has transformed how that strength is measured and rewarded. The brands that win today will build real authority in a focused niche, publish original and high-value content, and ensure consistent messaging across every platform.
The need for consistent third-party validation across an ecosystem is paramount.
As Warden urged, I must make it impossible for LLMs to ignore my brand.
Inspired by this post on Search Engine Land.
