In this report, I’m going to walk you through a comparison of conversion rates among the four leading AI chatbots: ChatGPT, Gemini, Claude, and Perplexity.
From May 2025 through April 2026, my research team conducted an in-depth study on AI conversion rates across various industries. We used anonymized data from more than 150 client companies, honing in on the most popular generative AI chatbots. Building on our previous analysis of ChatGPT conversion rates, we noted that most companies in our dataset had invested in generative engine optimization. The fascinating results of our study are presented below.
While all chatbot traffic converts at higher rates than traditional SEO, my study shows that ChatGPT and Perplexity typically have higher conversion rates compared to Gemini and Claude. This might be due to the greater user trust vested in ChatGPT and Perplexity’s recommendations.
Claude stands out in knowledge-driven and regulated industries. Its performance in Healthcare, Higher Education, and Industrial IoT indicates that professionals in these fields favor Claude for more detailed, analytical queries.
Industries such as Engineering, Software Development, and Transportation & Logistics exhibit relatively low conversion rates overall. This might suggest less dependence on AI tools or more specialized workflows not captured within this dataset.
B2B SaaS and Financial Services demonstrate moderate but closely clustered conversion rates across all models, likely reflecting significant but cautious AI adoption given potential compliance concerns and familiarity with AI limitations.
If you want a PDF copy of this report or wish to know more about our GEO services, reach out here.
First Page Sage Internal Research Study, February 2026, First Page Sage.
When I first heard about Walmart’s experiment with ChatGPT’s Instant Checkout, I was intrigued. But after testing 200,000 items, Walmart discovered that conversions through this method were three times lower compared to their website.
Why This Matters: This experiment highlights an important point: traditional shopping environments still hold the crown when it comes to conversions. Even in a world dominated by AI, guiding users to owned environments proves more effective.
The Experiment Details: Starting last November, Walmart introduced around 200,000 products available for purchase directly inside ChatGPT through OpenAI’s Instant Checkout. The goal was to let users buy items without ever leaving ChatGPT.
Daniel Danker, Walmart’s EVP of Product and Design, revealed that these purchases had a conversion rate one-third lower than similar transactions on their website. He described the experience as “unsatisfying,” which prompted Walmart to reconsider their approach.
Farewell to Instant Checkout: Originally, Instant Checkout aimed to complete transactions within ChatGPT. However, OpenAI recently confirmed plans to phase it out, leaning towards merchant-handled app checkouts.
Changes on the Horizon: Walmart plans to integrate its own chatbot, Sparky, within ChatGPT. This will allow users to log into Walmart’s system, sync their carts across platforms, and finalize purchases seamlessly.
A similar integration with Google Gemini is expected next month, broadening Walmart’s technological reach.
The WIRED Report: For those interested in the comprehensive story, WIRED provides further insights into how Walmart and OpenAI are revolutionizing agentic shopping (subscription required).
As I delve into the world of ChatGPT Ads, I’ve noticed that OpenAI has started experimenting with these ads in the U.S. However, we’re still in the early stages and concrete data about advertiser outcomes is sparse. To bridge this gap, I’ve projected conversion rates for ChatGPT ads by analyzing existing differences in conversion rates between organic and paid channels. My insights draw from our detailed reports on PPC vs. SEO Conversion Rates and Organic ChatGPT Conversion Rates. Below, you’ll find a table presenting these projections.
Right now, ChatGPT Ads are visible only to adult users in the U.S. who are logged in and using either the Free or Go subscription tiers. As OpenAI expands its advertising reach, I anticipate several shifts in user behavior worth noting:
Power users of ChatGPT, those on Plus, Pro, Business, or Enterprise plans, might see these ads if OpenAI extends to paid tiers. However, I foresee lower conversion rates in these cases since such users often utilize ChatGPT for tasks like code generation, data analysis, or marketing copywriting rather than searching for products or services.
Initial advertising rates should be fairly low to capture a wide user base, fostering dependency. But, just like Google, Meta, and LinkedIn ads experienced, I expect costs to rise as more adopters join in.
With advancements in agentic AI, advertising could broaden to include sponsored alternatives or upsells. Imagine users planning travel on ChatGPT receiving suggestions for sponsored destinations as extras.
Further Reading & Requesting a Copy of This Report
If you’re a business owner or marketer aiming to better allocate your marketing budget in anticipation of broader ChatGPT advertising, explore these insightful articles:
In our latest report, I’ve dug deep into the world of Shopify Plus agencies to bring you the cream of the crop for 2026. With an exhaustive analysis of 84 agencies globally, my research focused on crucial factors like mastery of the Shopify Plus platform, customer reviews, and unique enterprise capabilities.
After meticulously evaluating each agency, I honed in on six standout contenders by ranking their abilities in areas such as technical expertise, B2B implementation success, and customer satisfaction rates. Below, I’ve summarized who made the cut and why they shine.
The Top Shopify Plus Agencies of 2026
Here, I’m unveiling the top Shopify Plus specialists! This table showcases each expert agency based on a comprehensive assessment of their technical prowess and customer delight.
With over 15 years of experience, Atwix stands as a beacon for B2B eCommerce transformation. Founded by Slava Kravchuk, Atwix leverages its vast Shopify Plus expertise, bringing innovative custom development and integration services to manufacturers and distributors.
What sets Atwix apart is their ingenious Sirius integration platform, a vital tool that links various enterprise systems with ease, ensuring real-time data accuracy. Their 96% client retention rate is a testament to their ability to offer solutions that scale as businesses expand.
Clients laud Atwix as “true professionals” providing “quick responses” and “elegant solutions” to complex challenges. Their “deep technical expertise” and proactive management are consistently highlighted.
Eastside Co: Masters of Conversion Rate Optimization
At Eastside Co, the name of the game is conversion rate optimization through precise A/B testing strategies. My insights show this agency emphasizes performance metrics, helping brands maximize their growth potential in the Shopify Plus ecosystem.
Their targeted services benefit direct-to-consumer brands, reflecting their commitment to driving results using data-driven methodologies. Though they excel in conversion, their scope might be too narrow for businesses needing expansive ecommerce solutions.
Clients commend Eastside Co for their “focus on performance metrics” and systematic approach to achieve “ROI improvements.” Their dedication to analytics stands out, though some mention the need for additional partners for broader projects.
We Make Websites: Experts in UK Headless Development
In the UK, We Make Websites is synonymous with expertise in headless commerce and performance optimization. My research indicates their focus on Core Web Vitals and innovative technical practices makes them a powerhouse for UK markets.
While they are adept at creating high-speed, dynamic experiences, their strategies focus primarily on the UK, which might pose challenges for international companies with more complex needs.
Location: London, UK
Established: 2008
Price Range: $$$$
Average Review Score: 4.8/5
Services Offered: Headless Commerce, Performance Optimization, Custom Development, API Integration, Technical SEO
Summary of Online Reviews
Clients praise them for their “attention to performance” with “lightning-fast storefronts.” However, their strong UK-centric approach can be challenging for global firms.
Digital Silk: Crafted for Large-Scale Fashion Brands
For those in the fashion arena, Digital Silk offers exceptional design-centric Shopify Plus services. Their commitment to aesthetic excellence is ideal for high-end fashion brands focused on stunning visual identity over operational intricacies.
While their creativity in design sets them apart, their services might not suit businesses looking for robust, functional ecommerce solutions with sophisticated technical requirements.
Location: New York, NY
Established: 2013
Price Range: $$$$
Average Review Score: 4.7/5
Services Offered: Brand Design, Shopify Plus Development, Visual Identity, Digital Marketing, UX Design
Summary of Online Reviews
Clients appreciate their “design quality” and the ability to craft “experiences” that highlight brands, though some note their focus on aesthetics can sometimes overlook functional needs.
Studio Rotate: Embodying Australian Commerce Design
Studio Rotate blends local market knowledge with design prowess to serve the Australian market effectively. My insights reveal their visually compelling solutions cater magnificently to regional audiences.
While their boutique approach is a boon for Australian brands, it might not match the needs of international or large enterprises seeking extensive capabilities and scalability.
Location: Melbourne, Australia
Established: 2016
Price Range: $$$
Average Review Score: 4.5/5
Services Offered: Shopify Plus Development, Australian Market Focus, Design Direction, User Experience, Local Commerce
Summary of Online Reviews
Clients remark on their “deep Australian market knowledge” and ability to craft “local designs.” However, regional focus can limit scalability for international markets.
Charle: Masters of UK Creative Solutions
Since 2018, Charle has charmed ambitious UK brands with their creative and performance-driven Shopify Plus development. With a focus on people-first strategies, they’ve built a remote-first culture that encourages innovative collaboration.
However, while offering captivating creative designs, their capacity to address comprehensive B2B functionality is limited, particularly outside the UK market.
Location: London & Manchester, UK
Established: 2018
Price Range: $$$
Average Review Score: 4.4/5
Services Offered: Shopify Plus Development, Creative Design, UK Market Focus, Platform Migration, Brand Development
Summary of Online Reviews
Clients describe their experience with Charle as “an absolute dream” due to their “creative approach” and seamless process, though their focus on UK limits global expansion capabilities.
The Top Shopify Plus Agencies in the US by Specialty
To aid you further, I’ve classified these exceptional Shopify Plus agencies into specialized categories based on detailed research. This should help you align with partners who resonate with your project goals and growth aspirations.
I’ve been there myself. A client approaches me, eager to upscale their Google Ads spend from €10,000 to €100,000 monthly. Like any dedicated PPC manager, I dive into the usual strategies:
Refine bidding strategies.
Test new ad copy.
Expand keyword lists.
Optimize landing pages.
Boost Quality Scores.
Launch Performance Max campaigns.
Several months in, the ad spend only grows by 15%. The client is content, but I know we can do better.
Here’s a harsh truth I’ve learned: much of what we consider PPC optimization is really just sophisticated procrastination.
The theory of constraints, introduced by Eliyahu Goldratt, offers insights for PPC much like it does for manufacturing. It shows that every system has a single constraint that limits its potential.
It doesn’t matter if the marketing team is super-efficient if the production capacity is what’s limited. Likewise, a 20% improvement in ad copy CTR isn’t useful if the real constraint lies in budget or conversion tactics.
This theory calls for radical focus: pinpoint the weakest link, make it your priority, and tune out the rest.
Applying this to PPC means stopping the widespread optimization efforts. Detect the primary barrier, resolve it, and press on.
Over time, managing PPC accounts has shown me that scaling challenges usually fit within one of seven categories:
Budget: Profitability could be higher, but client approval caps spending.
For instance, a campaign might run successfully at €10,000 monthly, with scope to go to €50,000, yet the client hesitates due to risk aversion or cash flow concerns.
Developing a compelling business case that showcases past ROI and projected returns is vital here.
I ignore ad copy tests or keyword expansions because, if I can’t increase budget, they won’t help.
Impression Share: Already capturing over 90% share, limiting traffic growth.
Entering new markets or ad platforms can often be the solution for these scenarios.
The Creative aspect needs tightening when high impressions yield low CTRs, and so on for conversion rate, fulfillment, profitability, and tracking or attribution challenges.
With my diagnostic steps, I start by running an audit to benchmark the key metrics—impression share, CTRs, CPCs, and conversion rates— to pinpoint what’s genuinely holding the account back.
The moment I finish an audit and single out the top challenge, the focus becomes precise. For instance, if it turns out conversion rate optimization can unlock growth, that’s where all my efforts channel into until I see a breakthrough.
Every time the constraint is overcome, a new bottleneck emerges, signifying growth and the movement to new phases. It is both a marker of success and a roadmap to what needs attention next.
