Tag: AI Discovery

  • How I Win the AI Decision Layer in Agentic Commerce

    How I Win the AI Decision Layer in Agentic Commerce

    I see the next major battleground for brands being shaped by AI. Every day, AI engines and autonomous agents decide which brands to recommend, compare, cite, and transact with on behalf of consumers. To compete, I have to make my brand the trusted choice AI selects.

    This shift is already underway. Adobe data shows that AI-referred traffic to U.S. retail websites grew 4,700% year over year through mid-2025. Salesforce reports that AI and autonomous agents influenced one in five online orders globally during Cyber Week, driving an estimated $67 billion in sales.

    As AI becomes the interface between consumers and brands across discovery, evaluation, and purchase, I need to think beyond traditional rankings. A new competitive layer is emerging: the AI decision layer. This is where AI systems evaluate trust, relevance, authority, and transaction readiness before deciding which brands make the shortlist.

    If I fail to influence this layer, my brand may be excluded before a customer ever sees it. That makes AI visibility, credibility, and actionability core parts of modern search strategy.

    How I take a brand from found to actioned

    Agentic commerce readiness follows a clear sequence. I start by making sure AI engines can find my brand, then I move through the remaining stages until AI agents can understand, trust, recommend, and transact with it.

    Step 1: I get found by enabling AI discovery and access

    Machine accessibility is the foundation of AI visibility. If I want AI systems to discover and access my brand, I have to prioritize technical hygiene and token efficiency.

    I start by allowing the right crawlers on my website. Google, OpenAI, Anthropic, and Bing need to reach my content without unintended restrictions.

    Then I get the basics right. I set up XML sitemaps and robots.txt, fix crawl errors, add canonical tags, and maintain strong Core Web Vitals. I also make sure my website content is rendered server-side so agents can reliably navigate and reason over my pages.

    I also pay close attention to token efficiency. Bloated HTML wastes valuable tokens that AI systems could otherwise use to understand my content, products, and brand.

    To make my site more AI-ready, I publish assets that help large language model crawlers process my content more efficiently. An llms.txt file can give LLM crawlers a concise map of my website, while Markdown versions of key content can reduce token consumption and improve machine understanding.

    Dig deeper: The enterprise blueprint for winning visibility in AI search

    Infographic showing consumers delegating search to AI agents, which discover, evaluate, weigh trust, and transact with brands and products.
    Between consumers and brands, AI agents now act as the decision layer, handling discovery, evaluation, trust signals, and transactions before products reach the shortlist.

    Step 2: I become understood by building semantic clarity

    To be understood by AI engines, I need to build entity authority. This helps AI interpret who I am, what I offer, and why my brand matters.

    Structured data turns my web pages into machine-readable knowledge that AI systems can understand, trust, and use. I strengthen my entity graph with comprehensive schema, trusted citations, and linked references.

    I also deliver clean, server-rendered HTML that AI can access without friction. Semantic HTML, structured @graph IDs, and consistent naming help AI engines connect the right context to my brand.

    Step 3: I get retrieved by structuring content for AI extraction

    Traditional search ranks pages, but AI search retrieves and cites passages. That means I win on relevance, clarity, authority, and freshness rather than length alone. Original expertise, proprietary data, and real-world experience give my content a stronger chance of being selected.

    To structure my content for retrieval, I use a clear heading hierarchy with H1, H2, and H3 tags. Under each heading, I create descriptive, self-contained sections that can stand on their own.

    I build interconnected topic clusters instead of isolated pages because AI needs enough context to assemble complete answers.

    I also front-load every section. I put the core answer and the most important metrics in the opening sentence before a model hits its token limit.

    Dig deeper: Chunk, cite, clarify, build: A content framework for AI search

    Step 4: I build trust with authority and grounding signals

    Just because AI engines retrieve my content does not mean they will recommend my brand. Retrieval is only one step. Trust is what moves a brand closer to selection.

    AI systems prioritize sources they can trust, so authority and credibility become decisive. Google’s experience, expertise, authoritativeness, and trustworthiness principles, known as E-E-A-T, remain some of the strongest signals influencing whether a brand is cited, referenced, or selected.

    Six-step AI decision layer pipeline showing brands moving from Found, Understood, Retrieved and Trusted to Chosen and Actioned in agentic commerce.
    A visual roadmap for becoming the brand AI selects: first be found and understood, then retrieved, trusted, chosen and finally actioned by autonomous assistants.

    Trust extends far beyond my website. AI evaluates review sentiment, location accuracy, pricing consistency, product availability, and entity alignment across the web. When those signals conflict, AI confidence decreases.

    Credibility is now computational. Grounding, the process of validating responses against trusted evidence, is the bridge between visibility and recommendation.

    To earn computational trust, I create original, expert-driven content that shows real experience and unique value. Then I align every external signal so reviews, listings, maps, and directories all tell one consistent story about my brand.

    Dig deeper: Integrating SEO into omnichannel marketing for seamless engagement

    Step 5: I get chosen by earning machine and human preference

    AI agents parse attributes, verify claims, and score confidence in milliseconds. If I cannot make my value clear to AI, my brand becomes invisible at the decision point.

    But emotional preference still matters. Consumers may delegate routine purchases, yet they hold tightly to choices tied to identity. The strongest brands optimize for both machine readability and human resonance.

    To earn AI recommendations, I measure AI visibility, citation, and recommendation rates through query fan-out testing. I keep brand, product, and location data consistent across every channel. I also work to earn trusted mentions and references that strengthen AI confidence in my brand.

    Dig deeper: How to boost your marketing revenue with personalization, connectivity, and data

    Step 6: I enable agentic transactions

    Recommendation is no longer the finish line for AI search. Discovery, selection, and checkout can now happen inside an AI assistant without the customer ever visiting my site.

    An agentic website is designed for AI agents to discover information, retrieve answers, and perform actions on behalf of users. NLWeb helps make website content conversational and machine-readable, improving how AI systems find and understand the site.

    Large Google logo over colorful stacks of digital pages and folders, symbolizing search advertising, web content, and online marketing updates.
    A bold Google logo sits atop layered, colorful digital documents, evoking the fast-moving world of search marketing, ad formats, campaign assets, and platform updates.

    Web Model Context Protocol, or MCP, extends this capability by giving AI agents a standardized way to interact with website functions. That can include retrieving data, initiating workflows, and submitting forms.

    Agentic commerce moves the full transaction inside the assistant. Google’s Universal Commerce Protocol, or UCP, enables chat-based bookings. OpenAI and Stripe’s Agentic Commerce Protocol, or ACP, pushes inventory so AI systems can surface it more easily. Agent Payments Protocol, or AP2, then lets the agent pay.

    Underneath these capabilities is MCP, which enables an LLM to read products, content, and live data. This changes my website from a destination into a source of truth. It supplies the inventory, pricing, and signals that drive every agent journey.

    Dig deeper: How to select a CMS that powers SEO, personalization, and growth

    How I measure performance in the AI decision layer

    I still track traditional search metrics like rankings, sessions, and clicks. They remain useful, but they are no longer enough to measure success in AI search and agentic commerce.

    For visibility, I track AI presence rate, AI share of voice, citation frequency, and agent recommendation rate.

    For commerce, I track AI-influenced revenue, agent conversion rate, autonomous transaction volume, and agentic wallet share.

    I also expect traffic patterns to change. Direct visits may decline as agents handle discovery, but AI-influenced transactions through machine-readable layers like WebMCP and schema endpoints can offset that loss and create new revenue paths.

    With these changes in place, my website can become the trusted source AI systems rely on for both information and action.

    From SEO to decision architecture

    SEO remains the foundation for winning search, but a deeper shift became concrete at Google I/O 2026. AI agents now parse raw HTML, distill the browser’s native accessibility tree, and capture visual screenshots through vision models.

    Together, these three paths determine whether a site is truly actionable for AI. My page can be technically flawless and still fail if its structure, semantics, or user experience breaks the chain. If I miss any stage, trust and transaction readiness suffer.

    When I get these pieces right, my brand becomes discoverable, understandable, trusted, and transactable when AI agents make decisions. The brands that build these capabilities today will be the brands AI surfaces, trusts, and recommends tomorrow.


    Inspired by this post on Search Engine Land.


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  • Does llms.txt Matter for AI SEO? What My Data Shows

    Does llms.txt Matter for AI SEO? What My Data Shows

    Does llms.txt matter

    I have watched the debate around llms.txt become one of the most polarized conversations in web optimization.

    Some people treat llms.txt as essential infrastructure for AI discovery. Others, especially longtime SEO practitioners, see it as speculative theater. Platform tools are starting to flag missing llms.txt files as site issues, yet server logs still show that AI crawlers rarely request them.

    Google even appeared to adopt it. Sort of. In December, Google added llms.txt files across many developer and documentation sites.

    At first, the signal looked obvious to me: if the company behind the sitemap standard was implementing llms.txt, maybe the file really mattered.

    Then Google removed it from its Search developer docs within 24 hours.

    Google’s John Mueller said the change came from a sitewide CMS update that many content teams didn’t realize was happening. When asked why the files still exist on other Google properties, Mueller said they aren’t “findable by default because they’re not at the top-level” and “it’s safe to assume they’re there for other purposes,” not discovery.

    The llms.txt research

    I wanted data, not another debate.

    So I tracked llms.txt adoption across 10 sites in finance, B2B SaaS, ecommerce, insurance, and pet care. I looked at the 90 days before implementation and the 90 days after.

    I measured AI crawl frequency, traffic from ChatGPT, Claude, Perplexity, and Gemini, and the other changes each site made during the same window.

    Here is what I found:

    • Two of the 10 sites saw AI traffic increases of 12.5% and 25%, but llms.txt was not the cause.
    • Eight sites saw no measurable change.
    • One site declined by 19.7%.

    The 2 ‘success’ stories weren’t about the file

    The Neobank: 25% growth

    One digital banking platform implemented llms.txt early in Q3 2025. Ninety days later, its AI traffic was up 25%.

    That sounds compelling until I looked at what else happened during the same period.

    • The company ran a PR campaign around its banking license and earned coverage in major national publications.
    • It restructured product pages with extractable comparison tables for interest rates, fees, and minimums.
    • It published 12 new FAQ pages optimized for extraction.
    • It rebuilt its resource center with new banking information and concepts.
    • It fixed technical SEO issues, including header structure problems.

    When a company earns Bloomberg coverage in the same month it launches optimized content and fixes crawl errors, I cannot isolate llms.txt as the growth driver.

    The B2B SaaS platform: 12.5% growth

    A workflow automation company saw AI traffic jump 12.5% two weeks after implementing llms.txt.

    The timing looked perfect. It would be easy to call the case closed. But the surrounding context told a different story.

    Three weeks earlier, the company had published 27 downloadable AI templates covering project management frameworks, financial models, and workflow planners. These were functional tools, not ordinary content marketing assets, and they drove the engagement behind the spike.

    Google organic traffic to those templates rose 18% during the same period and kept climbing throughout the 90 days I measured.

    Search engines and AI models surfaced the templates because they solved real problems and created an entirely new site section. They did not surface them simply because the URLs appeared in an llms.txt file.

    The 8 sites where nothing happened after uploading llms.txt

    Eight sites saw no measurable change after adding llms.txt. One of them declined by 19.7%.

    The decline came from an insurance site that implemented llms.txt in early September. Based on the data, the drop likely had nothing to do with the file.

    The same pattern appeared across all traffic channels. Llms.txt did not prevent the decline, and it did not create any visible advantage.

    The other seven sites, which included ecommerce brands in pet supplies, home goods, and fashion, plus B2B SaaS, finance, and pet care sites, used llms.txt to document their best existing content. That content included product pages, case studies, API docs, and buying guides.

    Ninety days later, nothing changed. Traffic stayed flat. Crawl frequency was identical. The content was already indexed and discoverable, and the file did not change that.

    The pattern was clear: sites that launched new, functional content saw gains. Sites that only documented existing content saw no gains.

    Why the disconnect?

    No major LLM provider has officially committed to parsing llms.txt. Not OpenAI. Not Anthropic. Not Google. Not Meta.

    Google’s Mueller put it plainly:

    • “None of the AI services have said they’re using llms.txt, and you can tell when you look at your server logs that they don’t even check for it.”

    That is the reality I saw in the data. The file exists. The advocacy exists. But platform adoption does not show meaningful use yet.

    The token efficiency argument and its limits

    The strongest case for llms.txt is efficiency. Markdown can save time and tokens when AI agents parse documentation. It gives agents clean structure instead of forcing them through complex HTML, navigation, ads, and JavaScript.

    Vercel says 10% of its signups come from ChatGPT. Its llms.txt includes contextual API descriptions that help agents decide what to fetch.

    That matters, but mostly for developer tools and API documentation. If your audience uses AI coding assistants like Cursor or GitHub Copilot to interact with your product, token efficiency can improve integration.

    For ecommerce brands selling pet supplies, insurance companies explaining coverage, or B2B SaaS companies targeting nontechnical buyers, token efficiency does not automatically translate into traffic.

    llms.txt is a sitemap, not a strategy

    The closest comparison I can make is a sitemap.

    Sitemaps are useful infrastructure. They help search engines discover and index content more efficiently. But I would not credit traffic growth to simply adding a sitemap. The sitemap documents what exists; the content drives discovery.

    Llms.txt works in a similar way. It may help AI models parse a site more efficiently if they choose to use it, but it does not make the content more useful, authoritative, or likely to answer user queries.

    In my analysis, the sites that grew did so because they:

    • Created functional assets such as downloadable templates, comparison tables, and structured data.
    • Earned external visibility through press and backlinks.
    • Fixed technical barriers such as crawl and indexing issues.
    • Published content optimized for extraction, including FAQs and structured comparisons.

    Llms.txt documented those efforts. It did not drive them.

    What actually works

    The two successful sites showed me what actually matters.

    • Create functional, extractable assets. The SaaS platform built 27 downloadable templates that users could deploy immediately. AI models surfaced them because they solved real problems, not because they appeared in a markdown file.
    • Structure content for extraction. The neobank rebuilt product pages with comparison tables for interest rates, fees, and account minimums. That is data AI models can pull directly into answers without heavy interpretation.
    • Fix technical barriers first. The neobank fixed crawl errors that had blocked content for months. If AI models cannot access your content, no amount of documentation will help.
    • Earn external validation. Coverage from Bloomberg and other major publications drove referral traffic, branded searches, and likely influenced how AI models assessed authority.
    • Optimize for user intent. Both sites answered specific queries, such as “best project management templates” and “how do [brand] interest rates compare?” Models surface content that maps to what users ask, not content that is merely well documented.

    None of this requires llms.txt. All of it can drive results.

    Should you implement an llms.txt file?

    If you run a developer tool and AI coding assistants are a primary distribution channel, I would implement llms.txt. In that context, token efficiency matters because your audience is already using agents to work with documentation.

    For everyone else, I would treat llms.txt like a sitemap: useful infrastructure, not a growth lever.

    It is good practice to have. It likely will not hurt. But the hour spent implementing llms.txt is often better spent restructuring product pages with extractable data, publishing functional assets, fixing technical SEO issues, creating FAQ content, or earning press coverage.

    Those tactics have shown real ROI in AI discovery. Llms.txt has not, at least not yet.

    The lesson I take from this is not that llms.txt is bad. It is that we are reaching for control in a system where the rules are still being written. Llms.txt offers comfort because it is concrete, actionable, and familiar. It looks like the web standards we already understand.

    But looking like infrastructure is not the same as functioning like infrastructure.

    My focus would stay on what is already working:

    • Create useful content.
    • Structure it for extraction.
    • Make it technically accessible.
    • Earn external validation.

    Platforms and formats will change. The fundamentals will not.


    Inspired by this post on Search Engine Land.


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  • Decoding the New Dynamics of Attribution in PPC

    Decoding the New Dynamics of Attribution in PPC

    When I dive into platform reports, I realize they tell only part of the story. It’s the incrementality, CRM data, and broader measurement insights that truly reveal the impact of our marketing efforts.

    I recall a time when PPC attribution was never flawless. Now, with AI widening the gap, it’s even trickier to pinpoint what truly influences a conversion and what ends up receiving credit.

    Imagine someone discovering a product on social media, watching a YouTube review, diving into Reddit opinions, using an AI tool to compare options, and then returning through a branded Google search ad days later.

    While the PPC report might show a single conversion from branded search, I see a more complex journey that needs recognition beyond the final click.

    AI is reshaping brand discovery, how purchases are researched, and how ad platforms decide who sees which ads. As a marketer, I find there’s now less visibility into these platform-driven decisions.

    It’s clear to me that relying solely on platform attribution data doesn’t tell the whole story of my business’s truth.

    AI is changing where the journey begins

    Traditionally, the search journey starts well before an advertiser sees a measurable click. Recently, findings like those from Responsive’s 2025 research indicate that a significant portion of B2B buyers favor generative AI over traditional search when exploring vendor options.

    For someone entrenched in the tech sector, I can’t ignore how 80% of tech buyers are now using generative AI at least as much as traditional search.

    If AI-derived lists are excluding my brand from their answers, I’m instantly out of the buyer’s consideration set, which is disconcerting.

    Google’s announcements about AI advancements reaching billions of users show how rapidly the landscape is evolving. This shift means that brands like mine need a strategy to ensure we’ll still be visible.

    I can’t help but notice how Pew Research Center’s findings about declining clicks when AI summaries are present have personal and business implications for me.

    I also realize the importance of brand recognition, even if initial interactions don’t result in a direct click-through.

    The discovery phase deeply influences the eventual conversion, yet often, only the final touchpoint gets the credit.

    Dig deeper: What 4 AI search experiments reveal about attribution and buying decisions

    Branded search often receives credit for demand generated elsewhere

    Observing branded search, I frequently note it’s a classic case where attribution is mistaken for actual impact.

    The efficiency portrayed by a branded search campaign can be misleading. Although such campaigns often perform well on metrics, primarily because they target users already familiar with the brand, they don’t always generate the initial demand.

    A user might only search my brand due to exposure from other channels, such as social media, YouTube, or even an AI-generated suggestion.

    Thus, distinguishing between demand capture and creation is vital. The real test is understanding whether certain conversions would have occurred absent of these campaigns.

    AI-driven discovery creates a measurement blind spot

    In client data, I’ve observed that direct traffic from AI platforms boasts a higher conversion rate compared to organic search, which piques my curiosity.

    With these findings, I’m reminded of how much goes unmeasured. AI introduces complexities that create attribution challenges, as visible AI traffic might be just a small fraction of the journey.

    Recognizing this, I understand the importance of viewing these interactions as part of a larger conversion narrative.

    Ads are becoming part of AI-generated search journeys

    With ads now interwoven in AI results, I face an added layer of complexity in correlating AI search with paid media.

    Google’s policy of serving ads based on the commercial intent inferred from AI responses means my ads could surface earlier in the buyer’s research journey—a fact that fascinates me.

    Despite these placements, I’m aware of the limited visibility and reporting challenges they present, which is both frustrating and intriguing to navigate.

    Platform automation can make attribution look better while making analysis harder

    Within account platforms, the allure of automation promises efficiency, yet it can blur analytical clarity.

    I reflect on how broader targeting can deliver impressive surface-level results, but the lack of granular insights into why certain ads perform complicates future decisions.

    This dilemma emphasizes for me the critical balance between leveraging automation and maintaining rigorous scrutiny.

    I see the trap of prioritizing metrics like reach and click-through rate over genuine business outcomes.

    The challenges extend to future optimizations and highlight the importance of qualifying lead quality over sheer volume.

    ```json
{
  "alt": "The CapmatchOne logo with a gradient circle and bold text.",
  "caption": "Discover innovation with the CapmatchOne logo, featuring sleek typography and a modern gradient circle.",
  "description": "The CapmatchOne logo features bold, modern typography coupled with a gradient circle, symbolizing connection and innovation. The sleek design conveys a sense of progress and creativity. This image can be used for branding or promotional purposes, appealing to audiences interested in innovative solutions and forward-thinking designs."
}
```

    Bringing CRM data into PPC reporting brings everything full circle, ensuring the focus isn’t lost in translation between metrics and actual business value.

    Get the newsletter search marketers rely on.

    Poor-quality traffic can affect future optimization

    Generalized targeting can be a mixed bag. It’s beneficial when the platform’s conversion data is robust, but can yield low-quality traffic otherwise.

    This traffic can skew future optimizations, making it crucial for me to pay close attention to lead quality over sheer volume.

    The real question becomes, which leads convert into opportunities, and which don’t hold much promise?

    Ultimately, I find that aligning PPC efforts with actual CRM outcomes leads to more meaningful insights and strategies.

    Automation also creates a new layer of reporting risk

    In my experience, the rise of automation has increased the need for vigilance over conversion settings and ad placements.

    I remember when platform automation surprised us with inflated conversion numbers due to changes in reporting settings.

    This taught me the importance of regularly reviewing each platform’s settings to ensure they align with my advertising goals.

    Upper-funnel campaigns influence lower-funnel conversions

    Assessing upper-funnel activities, I note that they can have sustained, profound impacts on lower-funnel metrics— a sentiment validated by research indicating significant long-term returns on initial media investments.

    This insight reassures me of the need to invest in awareness and video campaigns that extend beyond immediate ROAS measurements.

    Dig deeper: How to measure paid social’s impact on PPC

    What PPC teams should report in 2026

    A single ROAS figure no longer suffices. PPC reporting, in my view, must integrate platform attribution with broader business metrics and strategic experiments.

    1. Separate demand creation from demand capture

    I ensure campaigns are assessed by their unique objectives—demand creation versus demand capture.

    2. Review attribution paths, not just final clicks

    Using GA4’s paths report, I analyze the customer journey comprehensively to understand how channels influence conversions from start to finish.

    3. Import deeper CRM outcomes

    For me, importing qualified leads and sales data enriches platform optimization and aids strategic alignment.

    4. Monitor the metrics sitting outside the PPC dashboard

    I track various metrics—branded searches, AI-referred sessions, and lead quality, which together form a holistic view of the customer journey.

    5. Test incrementality rather than assuming

    Incrementality testing, such as Google’s Conversion Lift, helps me understand the genuine impact of my ads beyond the dashboard numbers.

    6. Add regular human checks to automated accounts

    Despite automation, I regularly review and ensure account settings and outcomes align with my overall business objectives.

    Dig deeper: Why your B2B PPC metrics may be lying to you

    Stop searching for one perfect attribution model

    I’ve learned there isn’t a single PPC attribution model to explain the fragmented, AI-influenced customer journey we see today.

    Rather than abandoning attribution, I see the value in treating it as just one piece of the puzzle alongside analytics and CRM outcomes.

    The most insightful question isn’t, “Which channel received the conversion credit?” but instead, “What would be different if this activity never happened?”


    Inspired by this post on Search Engine Land.


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  • Unlock Local Visibility: Harness AI in Local Search Now

    Unlock Local Visibility: Harness AI in Local Search Now

    I recently discovered how AI is revolutionizing the way customers find local businesses. Tools like Google AI Overviews, Gemini, and Ask Maps are paving the way for more detailed, conversational searches.

    It’s clear to me that traditional search rankings are no longer the sole factor in gaining visibility. Ensuring your business details are complete and accurate—like your Google Business Profile, reviews, and local content—can make a big difference.

    I’m excited to join SOCi and Google for an exclusive webinar, Winning the Next Era of Local Visibility, on June 3. It’s a golden opportunity for anyone looking to stay ahead of the curve.

    During this webinar, I look forward to learning:

    • How AI is transforming local search dynamics.
    • The types of signals that AI considers for recommendations.
    • Strategies to boost visibility on Search, Maps, and Gemini.
    • The implications of Ask Maps for your brand.

    I’m convinced that AI is already shaping customer discovery, so it’s crucial to ensure your business isn’t left behind.

    Register now to secure your spot.


    Inspired by this post on Search Engine Land.


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  • Unlocking ChatGPT Mentions: Crafting Content for AI Exposure

    Unlocking ChatGPT Mentions: Crafting Content for AI Exposure

    I’ve been diving into the world of ChatGPT lately, and it turns out there’s a fascinating bias toward commercial intent in its fan-out analysis. Let me break down what this means for our content strategy.

    Over the course of my tests with 90 ChatGPT prompts, I discovered that commercial prompts lead to web searches a whopping 78.3% of the time, while informational prompts only did so 3.1% of the time.

    This discrepancy got me thinking about how to craft our content to increase the chances of being featured in ChatGPT responses.

    ChatGPT doesn’t source every response from the same place. Some responses are derived from its training data, while others are based on live web searches. This process, known as query fan-out, involves expanding a prompt into several background searches, and then curating a synthesized response from multiple topics. If our pages don’t fit into these subtopics, we miss out on getting pulled in.

    So, our challenge now is more than just ranking well; it’s about ensuring our pages open the door to this fan-out process from the get-go.

    In our samples, informational pages fell short. I encourage you to continue reading to uncover the paths the system actually favored.

    I conducted tests across three industries: beauty, legaltech/regtech, and IT. The analysis explored prompt intents, the resulting query expansions, and the intents portrayed by those expansions.

    The main takeaway is that most queries are aligned with commercial, rather than purely informational, intent.

    Why This Question Matters Now and the Role of Query Fan-Outs

    Understanding query fan-outs is crucial because it shifts the content creation approach. The system expands a prompt into several background searches, retrieving and synthesizing information from these subtopics.

    This behavior triggers parallel web searches connected to the initial prompt, providing opportunities for mentions and citations.

    Multi-query expansion is a fundamental design element in today’s search systems. As Google describes AI Mode, it breaks a question into subtopics, searches them simultaneously across sources, and combines the results into one coherent response.

    This raises a key strategic question: should we focus more on top-of-funnel educational content or on lower-funnel comparison, shortlist, and recommendation content?

    I designed this experiment to address that problem.

    We aimed to see where fan-out occurs by intent category across selected industries: informational, commercial, transactional, or branded.

    The hypothesis was clear: while informational prompts wouldn’t trigger fan-out, commercial ones would, and would either remain at the same level or move further down the funnel.

    ChatGPT fan-outs were observed to align predominantly with commercial intent.

    Disclaimer: This analysis reflects observed prompt expansion behavior in ChatGPT. Although Google AI Mode is cited for context to illustrate multi-query expansion as a pattern, it is not evidence of ChatGPT’s architecture.

    The Setup: What We Tested

    The experiment sampled 90 prompts, focusing heavily on informational intent.

    Prompt intentPromptsShare of samplePrompts with fan-outFan-out rate
    Informational6572.2%23.1%
    Commercial2325.6%1878.3%
    Branded11.1%00.0%
    Transactional11.1%00.0%

    Our sample primarily featured informational prompts, with some commercial and very few branded and transactional ones.

    The test was structured around three industries: beauty/personal care, legaltech/regtech, and IT/tech.

    The Result: Commercial Prompts Dominated

    The findings were clear and conclusive.

    Of the 90 prompts, 20 triggered a fan-out. Remarkably, 18 were of commercial intent and only 2 were informational.

    Informational prompts accounted for a mere 10% of fan-out triggers (2 out of 20). When they triggered expansion, they were reframed into more evaluative, solution-seeking subqueries.

    This indicates that, in this sample, commercial intent overwhelmingly influenced fan-out.

    These 20 prompts resulted in 42 fan-out queries, averaging 2.1 per triggered prompt.

    Here’s a breakdown of those fan-out queries:

    • 39 were commercial.
    • 2 were branded.
    • 1 was informational.

    Even if a prompt led to expansion, it typically transformed into a focus on comparison, feature filtering, shortlist creation, or brand-specific exploration, not broad educational discovery.

    Methodology: Our Analytical Approach

    Our experiment involved 90 prompts across three industries, mainly informational with fewer commercial prompts, and minimal branded and transactional queries.

    The analysis involved:

    • Choosing a representative set of prompts.
    • Identifying fan-outs.
    • Classifying each fan-out by intent.
    • Analyzing distribution by prompt metadata.

    Our approach followed three key steps:

    1. Classifying prompts by intent labels.
    2. Counting prompts that triggered any fan-out.
    3. Reviewing expansion queries and their intent labels.

    This process revealed two distinct perspectives:

    • A prompt-level view to determine which prompts instigated fan-out.
    • A fan-out-query view to assess the intent of downstream expansions.

    This distinction is important: the first identifies prompts that initiate the fan-out path, while the second examines where the system proceeds once engaged.

    Interpreting the Results: Fan-Outs Trend Down-Funnel

    The clearest takeaway is that, in this instance, fan-outs behave more like decision support rather than topic exploration.

    Commercial prompts frequently opened new discovery paths.

    Once open, these paths typically remained commercially focused.

    The system often expanded into comparisons, feature-based analyses, product listings, and pricing inquiries.

    Here are some illustrative examples:

    • “Suggest the best accounting software for small business and explain why” expanded to a commercial comparison query on features.
    • “What are the top AI document management systems for lawyers?” led to multiple product-centered legaltech queries.
    • “What are the best products for skin care?” grew into a shortlist-style inquiry around product categories and reviews.

    The rare informational examples expose more about the system’s tendencies than the rules themselves.

    • “I need an open-source document management system. What can you suggest?” initially coded informational, shifted to solution recommendations.
    • “AI tools for legal research and document automation” also redirected into clearly commercial/evaluative queries.

    Ultimately, even broad prompts frequently translate into more focused, commercially driven retrieval paths.

    Implications for Our Content Strategy

    Let’s not abandon informational content; however, we should recognize that informational content alone doesn’t consistently align with fan-out expansions, at least in this dataset.

    If our goal is to shine in AI responses tied to product selection or vendor discovery, we need to strengthen our coverage with content that lines up with these downstream commercial intents.

    Consider the following:

    • Creating “best-of” and shortlist pages
    • Developing thorough comparison pages
    • Writing “which tool should I choose” guides
    • Feature-led category explainers
    • Alternative option pages
    • Evaluation-focused FAQs
    • Incorporating recommendation passages in broader educational pieces

    In practical terms, our content model should integrate both top- and bottom-of-funnel strategies, with strong commercial bridges.

    A comprehensive piece can still be beneficial, provided it contains elements that the system can readily transform into decision-support inquiries.

    An educational piece that lacks direct references to products, tradeoffs, features, use cases, or selection criteria is less likely to match the system’s fan-out paths.

    In short, consider not only answering the obvious inquiries but also forecasting the subsequent evaluative step the system might generate behind the scenes.

    Understanding Our Limitations

    These results offer direction rather than universal truths.

    • 90 prompts highlight a pattern, but don’t establish AI retrieval behavior as a law.
    • The prompt mix skews heavily towards informational content, with few branded or transactional samples. The findings don’t signify absence.
    • While diverse, the dataset isn’t normalized for brand, style, or use case. Some sectors lean easily into product-discovery language.
    • This analysis observed recorded fan-outs rather than controlling for platform-level testing. It reflects what occurred within this set rather than guarantees of ChatGPT’s constant behavior.
    • Google’s fan-out description provides context; however, this isn’t a Google AI Mode test. It’s ChatGPT-centric, with strategic—not architectural—takeaways.

    Next Steps for Testing

    Future versions of this test should further isolate the question while widening the dataset.

    A follow-up should map fan-outs to specific content formats.

    The aim isn’t solely to affirm that commercial intent triumphs, but to pinpoint which page templates and structures proficiently capture AI-preferred fan-out paths.


    Inspired by this post on Search Engine Land.


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  • Explore YouTube’s New ‘Ask YouTube’ Conversational Search

    Explore YouTube’s New ‘Ask YouTube’ Conversational Search

    I’ve recently learned that YouTube is testing an innovative search feature called “Ask YouTube”. This aims to make searching on YouTube more conversational and interactive, just like Dave from YouTube explained. It deepens our interaction with content, allowing us to explore topics with more depth.

    What it looks like. I had the chance to see it in action through a captivating GIF:

    How can I try it? If, like me, you’re curious to test this feature, visit youtube.com/new. There, you can opt-in to experience this new way of interacting with YouTube.

    Currently, this experiment is only open to Premium users in the US who are 18 and older. However, Google has plans to expand access soon, which is promising for non-Premium users.

    ```json
{
  "alt": "Blank white image with no discernible features.",
  "caption": "A completely blank canvas—pure white and open to endless possibilities.",
  "description": "This image is entirely white, devoid of any visible features or markings. The blank nature of the image provides a neutral backdrop suitable for various uses. Ideal for design mockups, as a clean slate for digital artwork, or to be used as a minimalist element in creative projects. Keywords: blank, white, empty, neutral."
}
```

    What it does. Here’s an example shared by Dave from YouTube:

    “If you’re in the experiment, you can try it out by selecting “Ask YouTube” in the search bar. For instance, you might ask for help planning a 3-day road trip from San Francisco to Santa Barbara. Instead of just a list of videos, you’d receive a detailed, step-by-step itinerary. The response incorporates a mix of long-form videos, Shorts, and informative text, featuring local tips and must-see stops. You can even ask follow-up questions, like “where can I find good coffee?” to discover local gems along your journey. This approach surfaces various videos and video segments, complete with titles and channel details, making it easier to find new creators and content that matches your search.”

    Why we care. The integration of AI search is becoming prevalent in all Google platforms, and YouTube is joining this transformation. We should anticipate more AI-enhanced search experiences across various Google services as they evolve over time.

    For more insights and updates, you can check out detailed coverage on Techmeme.


    Inspired by this post on Search Engine Land.


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  • Master Content Marketing with AI-Powered Discovery

    Master Content Marketing with AI-Powered Discovery

    I often wonder how to adapt my content marketing strategies in today’s AI-driven world. With AI acting as the discovery layer, it’s crucial for me to rethink how my content is found and consumed.

    I’ve learned that developing a robust content marketing strategy in the AI era requires integrating original insights citations in AI-generated answers. This approach is vital to enhancing the visibility and credibility of my content.

    The reasoning-based discovery layer offered by AI provides an unprecedented opportunity for me to reach audiences more effectively. By leveraging these AI capabilities, I can ensure that my content not only reaches but resonates with my target audience.


    Inspired by this post on HiGoodie Blog.


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  • Discover Where ChatGPT Sends Its Millions of Shoppers

    Discover Where ChatGPT Sends Its Millions of Shoppers

    As I dove into the fascinating world of ChatGPT-driven shopping, I discovered that Walmart and Target are key players. In fact, Walmart often tops the charts when it comes to rank-1 buy links. Meanwhile, Target excels in overall presence, offering a variety of options that captivate users.

    What surprised me the most is the dynamic nature of the recommendation system. The carousel reshuffles with every request, ensuring that the shopping experience remains fresh and personalized. This shuffling uncovers intriguing patterns in user behavior, drawing insights from the staggering 22.5 million shopping offers analyzed.


    Inspired by this post on Try Profound Blog.


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  • Unlocking ChatGPT’s Shopping Trigger Secrets

    Unlocking ChatGPT’s Shopping Trigger Secrets

    I recently embarked on a fascinating journey to explore how ChatGPT’s Shopping feature is activated. It’s intriguing how product categories seem to play a more significant role compared to purchase intent language.

    In my analysis of 1.18 million prompts, supported by a detailed review of 7,500 labeled examples, I discovered a notable pattern. Prompts that specifically mention shippable consumer goods are highly likely to trigger Shopping cards. However, prompts about software, services, travel, and financial products almost never have the same effect.

    I noticed that adding specific constraints, like price, features, or intended use, boosted the chances of the Shopping trigger, though only within the confines of product categories.

    The process boils down to a straightforward rule: if the primary noun in your prompt is something you could easily buy on Amazon, there’s a good chance the Shopping feature will appear. Using this logic, I developed a classifier that can replicate ChatGPT’s Shopping behavior with an impressive accuracy of around 95–97%.


    Inspired by this post on Try Profound Blog.


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  • Maximize Ecommerce ROI with These 7 Organic Content Strategies

    Maximize Ecommerce ROI with These 7 Organic Content Strategies

    I’ve learned that few searches actually lead to clicks, and discovery now occurs across AI, social media, and search engines. To keep our ecommerce brand visible, we need to make smart organic content investments.

    The landscape of organic content is changing, shifting from a mindset of ‘publish more’ to ‘prove more.’ AI summaries and shopping features directly answer user questions in search results, which means visibility alone isn’t enough to resolve buyer uncertainties.

    As an ecommerce brand, our goal is to achieve organic visibility that garners recognition and trust amid the SERP noise. It’s crucial to invest in organic assets that achieve three things:

    ```json
{
  "alt": "Screenshot of search results for gaming headset noise cancelling, showing products and user reviews.",
  "caption": "Exploring the best noise-cancelling gaming headsets with user reviews, expert opinions, and brand comparisons.",
  "description": "This image shows a split-screen of search results for 'gaming headset noise cancelling.' On the left, you see various headset products with pricing and specifications from the shopping tab, along with user-generated content discussing headset preferences. On the right, there are expert opinions and brand comparisons, highlighting popular headsets from JBL, Corsair, and SteelSeries. The setup offers a comprehensive view of both product details and consumer feedback, making it an essential guide for prospective buyers."
}
```

    – Reduce buyer uncertainty.

    – Are easily readable by machines.

    ```json
{
  "alt": "Screenshot of Google search page showing cat eye sunglasses for women with filter options and carousel product ads.",
  "caption": "Explore a variety of cat eye sunglasses for women in this Google search results page, featuring carousel ads and a handy filter sidebar.",
  "description": "This image is a screenshot from a Google search results page for 'cat eye sunglasses for women.' It features a navigation bar at the top, a red-outlined sidebar for refining results by color, lens type, and more. The central part displays carousel-style product ads with prices and ratings, and below it are popular product listings. This layout showcases Google's efficient e-commerce search interface, emphasizing user-friendly filters and organized product presentation. Keywords: Google search, cat eye sunglasses, women's accessories, online shopping."
}
```

    – Work across multiple discovery platforms.

    The forces shaping organic content’s ROI in 2026

    ```json
{
  "alt": "The CapmatchOne logo with a gradient circle and bold text.",
  "caption": "Discover innovation with the CapmatchOne logo, featuring sleek typography and a modern gradient circle.",
  "description": "The CapmatchOne logo features bold, modern typography coupled with a gradient circle, symbolizing connection and innovation. The sleek design conveys a sense of progress and creativity. This image can be used for branding or promotional purposes, appealing to audiences interested in innovative solutions and forward-thinking designs."
}
```

    I’m observing three key forces influencing how content performs in searches today.

    AI discovery is normal now

    ```json
{
  "alt": "Search results for facial steamer showing UGC from forums and social media.",
  "caption": "Explore the buzz around facial steamers through vibrant user-generated content from forums and trending social media discussions.",
  "description": "This image displays a screenshot of Google search results for 'facial steamer'. The results highlight user-generated content from forums like Reddit and Quora, with posts ranging from 9 months to 10 years old. Also featured are current social media posts from platforms such as Facebook, TikTok, and Instagram, showcasing user opinions and reviews. Keywords include facial steamer, UGC, social media, and user reviews."
}
```

    Generative AI is a regular feature in organic search results, providing direct answers to broad questions through tools like Google’s AI Overviews. These systems often use citations from web content to form their answers.


    Inspired by this post on Search Engine Land.


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