Have you ever wondered why most GPTs in businesses fail to be truly effective? It’s often because they are either too broad or haven’t been properly tested. Allow me to guide you through building focused, high-ROI GPTs that your team will not only adopt but use consistently every week.
The OpenAI GPT Store made waves in January 2024 with its launch, hosting over three million custom GPTs. But, if you ask teams how many they actively use, the answer tends to be disappointingly low, often zero or just one.

I’ve personally built and audited over a dozen custom GPTs for marketing, SEO, and sales teams. The pattern is consistent: only a select few are used daily, while the rest simply collect dust. Let me share with you a practical approach to crafting GPTs that your team will genuinely engage with—from identifying suitable use cases to structuring, testing, and launching them effectively.

If you’re eager to dive in, start with these foundational steps: Choose a task your team performs at least three times a week, typically taking over 15 minutes. Articulate this in a simple sentence: ‘This GPT helps [role] do [task] by [method].’

For a deeper understanding, I recommend checking out Marketing Research & Competitive Analysis or MARKETING, both highly ranked in the GPT Store’s Research & Analysis category. These projects showcase the build patterns I’ll cover here.

Now, let’s discuss what a business GPT truly entails. Unlike a generic AI assistant, a business GPT is a custom version of ChatGPT designed to handle one specific, recurring task for a particular role. Think of it like hiring a highly specialized worker for a job, rather than a generalist who does a little bit of everything.

Inspired by this post on Search Engine Land.

